Experience

Blockchain Industry Group (BIG)

• United States
• Civic and Social Organizations
• 1 - 100 Employee

• Partnerships Manager at Blockchain Industry Group (BIG)

  • Oct 2022 - Present

• Social Media Associate

  • Sep 2022 - Present



TELUS International

• Canada
• IT Services and IT Consulting
• 700 & Above Employee

• Operations Technical Support Rep III (October 2019 – November 2020) Telus International Philippines

  • Oct 2019 - Nov 2020

  TELUS International Project G Suite. G Suite is a Business Email and Management Suite for small to large companies. I assisted G Suite Admins with inquiries regarding their G Suite Admin Console. This included everything inside the G Suite Admin Console like email routing, user management, email security, web address mapping, Email set-up (DNS Records), and more. TELUS International Project G Suite. G Suite is a Business Email and Management Suite for small to large companies. I assisted G Suite Admins with inquiries regarding their G Suite Admin Console. This included everything inside the G Suite Admin Console like email routing, user management, email security, web address mapping, Email set-up (DNS Records), and more.



Convergys

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Remote Desktop Technician

  • May 2016 - Jan 2018

  Convergys Project Slimware Tech. Remote into the client’s computer and fix/assist with computer issues he/she is having. Example: Software installation Software troubleshooting like Antivirus, Microsoft Office, Emails. Printer installation assistance Virus scan/removal Computer tune-up. Convergys Project Slimware Tech. Remote into the client’s computer and fix/assist with computer issues he/she is having. Example: Software installation Software troubleshooting like Antivirus, Microsoft Office, Emails. Printer installation assistance Virus scan/removal Computer tune-up.



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Remote Desktop Support Specialist

  • Jun 2015 - Feb 2016

  Accenture Boni Project COCAMO (Covert Ops Cebu and Manila Operations) account under BestBuy Geek Squad. Remote support of client computers including software troubleshooting, software installation, email troubleshooting, computer tune-up, and diagnostic and repair. We supported BestBuy's customers mostly installations and troubleshooting of equipment and software/applications like Antivirus (Webroot, Kaspersky, Trendmicro, Norton), Microsoft Office 365, printers, mouse and keyboard, and monitors but if the customer has any other problem with his/her computer we also them with the best effort. Show less