Experience

Dish Inc

• United States
• Telecommunications
• 100 - 200 Employee

• Tier ll Ran Engineer

  • Feb 2022 - Present



Fujitsu

• IT Services and IT Consulting
• 700 & Above Employee

• TAC Engineer

  • Jun 2021 - Feb 2022



NextGen | GTA: A Kelly Telecom Company

• United States
• Staffing and Recruiting
• 300 - 400 Employee

• Radio Access Network Engineer

  • Apr 2019 - Apr 2020

  Responsible for MIMO/Bandwidth upgrades, day-to-day tasks supporting field engineer and tower crew with correct Base Station/LTE configuration, assisting with troubleshooting and E911 validation. • Provide Tier 2 level support for Sprint CDU30 sector upgrades. • Makes recommendations in engineering, configuration, hardware, software, and design elements of 3G CDMA/EVDO, 4G LTE and 5G technologies. • Knowledge of programming/configuration, site topology, eNodeB, Scripting, SW/FW and Unix. • Determine root cause for any troubleshooting of fiber, routing, and post alarms for approved KPI. • Ability to manage proposals, including coordination of field engineers, and documentation of sites access. Show less



Nexius

• United States
• Telecommunications
• 300 - 400 Employee

• Field Service Manager

  • Apr 2019 - Aug 2019

  Responsible for managing multiple tower crews, on construction of new site builds and carrier upgrades on AT&T towers. • Provide civil acceptance, safety guidance, Azimuth, MDT, CD/RFDS verification. • Update multiple databases with documents and timelines to track deadlines. • Ordered all material RRU’s, brackets, Telco, Antennas, conduit etc. • Troubleshoot via OSS 3G UMTS/4G LTE for power, fiber, and routing for approved log analysis. • Knowledge of Ericsson BBU/RRU’s B14, B25/26, RRUS 32, dual band etc. • QA inspection of site quality via video application Show less



Samsung Strategy and Innovation Center

• United States
• Research Services
• 300 - 400 Employee

• Engineer

  • Apr 2018 - Nov 2018

  Responsible for supporting field techs with commissioning of Sprint/Samsung CDU30 RAN equipment. • Support for field techs with onsite and remote commissioning of RAN FDD/TDD equipment. • Worked with Tier 1 and Tier 2 Engineers to perform migrations using GUI based CLI. • Knowledge of BTS/eNodeB, VLAN’s, MME, neighbors, and scripting. • Provided MOP/troubleshooting support to new trainees to discover RCA on 3G CDMA/EVDO and 4G LTE technologies. • Proficient use of Excel for documenting and tracking purposes. Show less



Glow Networks

• United States
• Telecommunications
• 100 - 200 Employee

• Engineer

  • Dec 2017 - Mar 2018

  Responsible for Tier 1 support for Nokia FSM4 Airscale migrations. • Monitored customer equipment in a CDMA and LTE based wireless telecommunications. • Responsible for assisting field techs with Airscale Migrations. • Proficient using the SAM5620 and BTSM used for Airscale migrations and troubleshooting. • Experience working with Nokia BTS/BBU, RRH equipment. Responsible for Tier 1 support for Nokia FSM4 Airscale migrations. • Monitored customer equipment in a CDMA and LTE based wireless telecommunications. • Responsible for assisting field techs with Airscale Migrations. • Proficient using the SAM5620 and BTSM used for Airscale migrations and troubleshooting. • Experience working with Nokia BTS/BBU, RRH equipment.



Martin Sprocket & Gear

• United States
• Industrial Machinery Manufacturing
• 700 & Above Employee

• Welder

  • Feb 2015 - Oct 2016

  Responsible for welding production and fabrication parts using MIG/TIG, based on blueprint specifications. • GMAW and FCAW/Dual Shield .035, 045, 3/32nd • Stainless 1/16 • Production/ Fabrication • Trained new hires on reading blueprints and welding processes • Demonstrated continuous effort to improve operation, decrease turnaround time and streamline work processes • Welded components in flat, vertical, horizontal and or overhead positions Responsible for welding production and fabrication parts using MIG/TIG, based on blueprint specifications. • GMAW and FCAW/Dual Shield .035, 045, 3/32nd • Stainless 1/16 • Production/ Fabrication • Trained new hires on reading blueprints and welding processes • Demonstrated continuous effort to improve operation, decrease turnaround time and streamline work processes • Welded components in flat, vertical, horizontal and or overhead positions



Sprint

• United States
• Telecommunications
• 700 & Above Employee

• Customer Service Representative

  • Nov 2007 - Mar 2014

  Responsible for inbound calls providing information about products and services, completed orders, canceling of accounts, and documented complaints. • Checked to ensure that appropriate changes were made to resolve customer issues. • Kept records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. • Resolved service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. • Completed contract forms, prepared change of address records, or issue service discontinuance orders. • Responsible for coaching and mentoring new customer service representatives. Show less