Experience

Caravan Fix Pty Ltd
• Australia
• Vehicle Repair and Maintenance
• 1 - 100 Employee
• Center Manager

  • Sep 2019 - Present


Caravan & RV Works

• Australia
• Retail

• Service Manager

  • Oct 2016 - Sep 2019

  Manage day to day operations of a fast paced caravan and RV repairer and service agent to all major manufacturers. Manage day to day operations of a fast paced caravan and RV repairer and service agent to all major manufacturers.



Aussie Traveller P/L

• Sales/Projects

  • Apr 2013 - Oct 2016

  Promotion, up selling and providing a high level of customer service and support to Aussie Traveller customers. Utilisation of project management skills aligned with the business plan for retail growth and future development of the sector. Areas of responsibility; showroom layout, product sourcing/recommendation, product R&D, merchandising, promotion and long term scalability and repeatability. Promotion, up selling and providing a high level of customer service and support to Aussie Traveller customers. Utilisation of project management skills aligned with the business plan for retail growth and future development of the sector. Areas of responsibility; showroom layout, product sourcing/recommendation, product R&D, merchandising, promotion and long term scalability and repeatability.



Tenix Solutions

• United Kingdom
• Transportation/Trucking/Railroad

• IMES Program Senior Reporting SME

  • Sep 2012 - Apr 2013

  As Program Reporting SME I was responsible for the management of all query logs raised to assist both the Data Warehouse development and Test teams in meeting all project deliverables and key milestones.Sound business and product knowledge was required to develop and maintain report prototypes for the design of the complete Data Warehouse solution.

• Correspondence Team Manager

  • May 2012 - Aug 2012

  As Correspondence Team Manager I was responsible for managing all Correspondence functions to ensure they operated effectively and efficiently, meeting or exceeding the client’s contractual KPIs and company’s internal performance requirements. This role managed the delivery of correspondence services both with Tenix Solutions resources and suppliers.

• Manager, Client & Business Support

  • Sep 2007 - May 2012

  To manage, lead, motivate and develop an operational department that provides specialised support services to all Tenix Solutions and its Local and State Clients including Non Government Agencies.Areas of responsibility within the department consisted of; The Business Intelligence Unit, Complaints Management team, The Data Integrity unit & Civic Compliance Victoria Assist team (CCV Assist).

• Operations Compliance Manager

  • Jul 2006 - Aug 2007

  Responsible for all Camera Operations related results and improvements ensuring compliant delivery of monthly contractual KPI’s and the companies target deliverables.



Lockheed Martin Tenix (LMT Australia)

• Business Analyst

  • Aug 2005 - Jun 2006

  Responsible for providing the business with trend analysis, forecasting and compliance reporting. Investigate and develop new systems and processes leading to innovation and improvements across the business.Stress test processes and develop quarterly compliance control audits throughout operational areas of the business.

• Evidence Management Analyst

  • Nov 1998 - Jul 2005

  Manage the Evidence Management Film Registry Unit.Areas of responsibilities included overseeing supply and maintenance of all Speed Camera related equipment throughout the state of Victoria.Ensure a compliant chain of evidence for all camera primary evidence in accordance with legislation.Preparation of briefs of evidence requested under subpoena and via FOI.



Victoria Police

• Australia
• Law Enforcement
• 700 & Above Employee

• Registry Officer

  • Aug 1994 - Oct 1998

  Responsible for the management of incoming and outbound film and camera related equipment within the Registry Unit. Responsible for the management of incoming and outbound film and camera related equipment within the Registry Unit.