Imports Manager

• Jul 2021 - Present

Sr. Freight Forwarder Import & Export

• Aug 2020 - Jul 2021

Freight Forwarder

• Dec 2017 - Aug 2020

Certified Customs Compliance Specialist & Client Relations Representative

• Jan 2016 - Dec 2017

• Document shipments to ensure that they are in compliance with customs rules and regulations.• Assist customer to comply with all required import permits and export licenses for all processes. • Accurately completion of all required OGA information according to regulations. • Maintain communication with Customs officials and other government agencies (OGA’s).• Handle procedures of managing FDA shipments. • Monitor and verified compliance with CTPAT requirements. • Monitor government exams at the time of customs entry. • Coordinate responses to audits and inspections.• Ensure in compliance with company policies and practices. • Perform record keeping and maintain records of all entries.• Categorize shipments according to the tariff code system.• Import and export classification activities. • Prepare entry summary 7501s and CBP form 3461s filing. • ISF 10+2 and 5+2 filing.• Manipulation 3499 form. • Import and export documentation clearance.• Check the accuracy of invoices from customers.• Track location of shipments.• Coordinate with US/MX - MX/US cross border activities. • Identify sales opportunities for current and potential customers.• Ensure clients are satisfied with the service they purchased.• Interact clients to understand their needs and priorities. • Handle client communication timely and effectively. • Resolve client issues promptly and accurately.

Import-Export Logistics Coordinator

• Jan 2010 - Dec 2015

• Provide customer service to major accounts on a daily basis.• Logistics coordination for international and domestic transportation; such as steamship lines, airports and local trucking companies. • Responsible for logistics of Full container (FCL) Loose container loads (LCL) from freight releasing to tracking and delivery to its final destination. • Consolidated loads with a common destination to reduce costs to our company. • Guaranteed Hazmat compliance for inland material movements.• Key contact for solving all overseas logistics inquiries.• Shipping planning creation in order to achieve On-Time Delivery indicator.• Documentation control for all imports/exports compliance with US Customs Law.• Submitted data into ABI (Automated Broker Interface) for customs approval on entries ISF. In bonds 7512 IT, TE, IE. (Air and Ocean)• Manipulation request form 3499.• Created account payable/receivable to balance profit margins. • Prepared billing documentation and approved vendor invoices.• Import/export process management to ensure timely and accurate inventory movements.• Provide customer with timely Pre-alert and regular updates. • Maintain constant communication with our overseas agents in order to report any delays, damages or customer’s questions. • Manage customer’s warehouse inventory.• Supervise ins and outs of customer’s materials.• Maintain onsite support communication with suppliers. • Generate e-manifest and shipper’s export declaration (SED).• C-TPAT trained and Hazmat Certified.• Coordinated with carriers and governmental agencies to assure punctual release of goods and containers. • Verify cargo details to prevent discrepancies in AMS.• Assist in resolving freight and U.S. Customs holds. • Monitored containers under U.S. Customs X-ray holds and FDA holds to assure payments and releases are made efficiently. • Issued electronic/check payments to vessel carriers, truckers and other freight forwarders.