Experience

Cars.com

• United States
• Internet Publishing
• 700 & Above Employee

• Digital Media Consultant

  • Aug 2014 - Present

  - Responsible for developing relationships and consulting with clients within a defined geographic market while providing an opportunity to contribute to the long-term success of a high growth and progressive company. - Responsible for selling a value-based online advertising solution for automotive clients. I focus on growth of existing accounts and prospect for new opportunities, speak with decision makers, analyze their needs, and effectively deliver value-added solutions.- Develop and aggressively grow sales through prospecting, cold calls and relationship development.- Cold-call key decision makers and negotiate rates in defined territory.- Meet revenue and account retention goals.- Ensure both customers and prospects have a detailed understanding of Cars.com products through a consultative selling approach.- Ensure current customer satisfaction by responding quickly and accurately to problems, concerns or needs.- Ensure thorough knowledge of the various Cars.com products.- Maintain strong ongoing knowledge of the automotive landscape and industry as well as local market dynamics.- Maintain a high level of customer service through training and customer support.- Develop relationships with dealers and dealer groups. Leverage these relationships to maximize revenue opportunities.- Proactively market the company to customers and convey the advantages of our services.- As appropriate, manage and monitor all contracts, as well as accounts receivables.- Utilize CRM platforms such as Salesforce.com and other tools to record, track and plan client activity.



Wyndham Destinations

• United States
• Hospitality
• 700 & Above Employee

• Sales/Marketing Manager

  • Feb 2014 - Jan 2016

  Front line Sales Manager responsible for face to face selling of shares of Wyndham vacation ownership. Core responsibilities include ensuring that sales are achieved by the prescribed selling method and with the highest level of integrity. Front line Sales Manager responsible for face to face selling of shares of Wyndham vacation ownership. Core responsibilities include ensuring that sales are achieved by the prescribed selling method and with the highest level of integrity.



Enterprise

• United States
• Travel Arrangements
• 700 & Above Employee

• Assistant Branch Manager

  • Sep 2009 - Feb 2014

  Assistant Manager is responsible for managing the daily operations. Core responsibilities included implementing corporate marketing and sales strategies that maximize revenue opportunities.• Responsible for internal and external customer relations. Team consistently exceeds customer service scores within our region.• Re-energized former top performing accounts by conducting need analysis within various diverse business sectors. Successfully shifted business from competitors to increase market share, grew fleet from 300 to 600 within first 9 months as Assistant Manager. • Fostered profitable long-term relationships through direct outside and inside sales efforts.



DoubleTree by Hilton

• United States
• Hospitality
• 700 & Above Employee

• Front Office Manager

  • Dec 2008 - Sep 2009

  • Check guests in and out of the hotel. Used up-selling techniques to maximize room rates and revenue.• Handled minor guest complaints, resolving conflict to the satisfaction of the customer.• Responsible for all group check-ins, check-outs, and VIP arrivals.• Performed night audit duties i.e. balancing finances. • Check guests in and out of the hotel. Used up-selling techniques to maximize room rates and revenue.• Handled minor guest complaints, resolving conflict to the satisfaction of the customer.• Responsible for all group check-ins, check-outs, and VIP arrivals.• Performed night audit duties i.e. balancing finances.