Experience

Air Sciences Inc.
• United States
• Environmental Services
• 1 - 100 Employee
• Administrative Assistant

  • Feb 2023 - Present


North by Northeast Community Health Center

• Hospitals and Health Care
• 1 - 100 Employee

• Patient Services Coordinator

  • May 2015 - Present

  Serve as lead receptionist, answering main phone, responding to in-person and phone inquiries, returning calls and receiving mail/deliveries. Serve as backup on performing in-office blood pressure checks as needed. Ensure clinic space is prepared for weekly daytime and evening clinics and is closed after daytime clinics. Manage chart review bins, following policy, procedure and timeline for responding to patient follow-up needs. As needed, schedule patient appointments, make appointment reminder calls, and follow up on future appointment and BP check calls. Manage incoming reports, such as lab results and medical records. Follow-up from clinics, including entering patient visit data into database, labeling and filing new charts and clinic paperwork, and entering vaccinations into online database Show less



Z-Aseelah Natural Skincare, LLC

• Independent Business Owner

  • Nov 2017 - Present

  A skincare line made with natural ingredients designed to nourish and illuminate your skins true heritage. A skincare line made with natural ingredients designed to nourish and illuminate your skins true heritage.


Schneider, Kerr & Gibney
• Legal Assistant

  • Aug 2014 - May 2015


DEEP, the movie project

• Actresss. Dir. Marketing And Promotion

  • Apr 2014 - Sep 2014

  Raise awareness of the movie project by creating an online and off-line presence. Raise awareness of the movie project by creating an online and off-line presence.



Pen in my Hand

• Production Assistant

  • Jun 2013 - May 2014

  The Production Assistant for three productions, Full-Time Woman, Vanport and Who I Am...Celebrating Me. Communication liaison between the director, actors and department leads. Coordinate event vendors and concession staff. Maintained meeting and production minutes. The Production Assistant for three productions, Full-Time Woman, Vanport and Who I Am...Celebrating Me. Communication liaison between the director, actors and department leads. Coordinate event vendors and concession staff. Maintained meeting and production minutes.



LIBERTY MUTUAL INSURANCE COMPANY

• United States
• Insurance
• 1 - 100 Employee

• Insurance Assistant

  • 2010 - 2013

  Maintain client files for various attorneys. Collaborate with colleagues to complete daily tasks as a team. Assist attorneys with client. Maintain client files for various attorneys. Collaborate with colleagues to complete daily tasks as a team. Assist attorneys with client.



Heald College

• Higher Education

• School Career Advisor/Administrative Assistant

  • Aug 2009 - May 2010

  Collaborated with students in assessing their values, interests, abilities and skills as they relate to opportunities for in-school employment. Discussed opportunities for making decisions, develop strategies and carry out career plan. Advised on personal presentation on interviews and cope with the transition from higher education to employment. Maintained student files for career services. Collaborated with students in assessing their values, interests, abilities and skills as they relate to opportunities for in-school employment. Discussed opportunities for making decisions, develop strategies and carry out career plan. Advised on personal presentation on interviews and cope with the transition from higher education to employment. Maintained student files for career services.



ACS

• Netherlands
• IT Services and IT Consulting
• 1 - 100 Employee

• Customer Care Agent

  • Jun 2008 - Apr 2009

  Provided information in response to inquires about products and services. Handled and resolve customer's complaints with a minimum of 80% Resolution Assisted individuals interested in opening accounts Provided information in response to inquires about products and services. Handled and resolve customer's complaints with a minimum of 80% Resolution Assisted individuals interested in opening accounts



REBOUND ORTHOPEDICS

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Patient Advocate

  • Jan 2004 - Jun 2007

  Assisted in the development and standardizing of daily office procedures. Schedule appointments with doctors and patients to meet medical needs. Building and maintaining positive working relationships with medical staff. Evaluate and stock medical and office supplies as needed. Regularly attended company meetings and briefings. Assisted in the development and standardizing of daily office procedures. Schedule appointments with doctors and patients to meet medical needs. Building and maintaining positive working relationships with medical staff. Evaluate and stock medical and office supplies as needed. Regularly attended company meetings and briefings.



REGENCE BLUE CROSS BLUE SHIELD

• United States
• Insurance

• Customer Service Specialist

  • Sep 1999 - May 2003

  Navigate insurance members through the health care system by providing resources and information to empower them to make informed choices when using health care benefits and services. Answered questions from customers and medical providers regarding healthcare benefits Kept patient records detailed and organized. Stayed current with competitor's products. Navigate insurance members through the health care system by providing resources and information to empower them to make informed choices when using health care benefits and services. Answered questions from customers and medical providers regarding healthcare benefits Kept patient records detailed and organized. Stayed current with competitor's products.



AMERICAN RED CROSS/JCPENNEY

• Community Relations Assistant/Beauty Advisor Iman Cosmetics

  • Apr 1997 - Sep 1998

  Answered phones and assisted walk-in customers. Assisted customers with a variety of services Developed strategies for increasing sales in the area. Planned weekly and monthly timetables to meet company goals. Answered phones and assisted walk-in customers. Assisted customers with a variety of services Developed strategies for increasing sales in the area. Planned weekly and monthly timetables to meet company goals.



METLIFE INSURANCE (SMALL BUSINESS CENTER)

• Sales Associate

  • Aug 1996 - Apr 1997

  Presented competitive group employees benefit packages to prospective clients. Issued proposals, maintained connectivity between sales representatives and brokers. Stayed current with competitor's products. ACCOMPLISHMENTS 80-100% Issue Resolution 4/2009 Heald College Dean's List 7/2009 Presented competitive group employees benefit packages to prospective clients. Issued proposals, maintained connectivity between sales representatives and brokers. Stayed current with competitor's products. ACCOMPLISHMENTS 80-100% Issue Resolution 4/2009 Heald College Dean's List 7/2009