Marlene Ramos
Toll Scheduling Planning Coordinator at Vigon International, Inc.- Claim this Profile
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Topline Score
Bio
Michael Agness
Marlene is consistently pleasant, tackling all assignments with dedication and a smile and great tenacity. Marlene was an asset to our company, and this was confirmed several times over by the customer’s she serviced.
Evelyn Hunt
Although Marlene and I did not work in the same department, we idid work with bothe salespeople and customers directly. Customers and salespeople requested her quite often since she was helpful and provided the information they needed quickly and accurately. In addition when I required her help identifying products and/or palcing orders she always was ready to help with a smile.
Michael Agness
Marlene is consistently pleasant, tackling all assignments with dedication and a smile and great tenacity. Marlene was an asset to our company, and this was confirmed several times over by the customer’s she serviced.
Evelyn Hunt
Although Marlene and I did not work in the same department, we idid work with bothe salespeople and customers directly. Customers and salespeople requested her quite often since she was helpful and provided the information they needed quickly and accurately. In addition when I required her help identifying products and/or palcing orders she always was ready to help with a smile.
Michael Agness
Marlene is consistently pleasant, tackling all assignments with dedication and a smile and great tenacity. Marlene was an asset to our company, and this was confirmed several times over by the customer’s she serviced.
Evelyn Hunt
Although Marlene and I did not work in the same department, we idid work with bothe salespeople and customers directly. Customers and salespeople requested her quite often since she was helpful and provided the information they needed quickly and accurately. In addition when I required her help identifying products and/or palcing orders she always was ready to help with a smile.
Michael Agness
Marlene is consistently pleasant, tackling all assignments with dedication and a smile and great tenacity. Marlene was an asset to our company, and this was confirmed several times over by the customer’s she serviced.
Evelyn Hunt
Although Marlene and I did not work in the same department, we idid work with bothe salespeople and customers directly. Customers and salespeople requested her quite often since she was helpful and provided the information they needed quickly and accurately. In addition when I required her help identifying products and/or palcing orders she always was ready to help with a smile.
Experience
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Vigon International, an Azelis Company
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United States
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Chemical Manufacturing
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1 - 100 Employee
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Toll Scheduling Planning Coordinator
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Apr 2019 - Present
Manage product requirements related to inventory and customer sales orders for company’s largest account. Coordinate and manage schedule of production work orders. Work closely with Production team, Distribution team and Customer Service team to ensure customer receives material in the timeframe requested. Coordinate customer demand and forecasts with sales.Issue production work orders as required for sales orders, toll work or stock replenishment. Coordinate with purchasing team to ensure raw materials are scheduled for maximum efficiency. Develop and optimize production schedule utilizing knowledge of available equipment and resources. Prioritize Quality Control work load for pre-ship and final sample analysis where required. Coordinate toll processing work directly with customers to optimize production schedule while meeting customer requirements. Manage the schedule and delivery of raw materials from other Vigon warehouses to meet production requirements in a timely fashion. Manage the production plant schedule, prioritize and plan weekly work orders to be completed, maximize asset utilization, production team efficiency, and ensure continuous flow of production output. Streamline planning processes to maximize efficiency and eliminate waste. Maximize company ERP system and automate the planning process. Identify and capture KPI metrics to indicate effects of process improvements and drive future initiatives. Plan packaging requirements, stock and ordering to support production requirements. Provide back up support to Purchasing Department in placing purchase orders, entering confirmations, requesting price quotes and managing international import requirements.
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Customer Demand Planner
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Apr 2014 - Apr 2019
- Develop, communicate, and execute production and finished goods inventory plan over an 18 to 24 month horizon which optimizes non-seasonal special packs customer service and costs- Communicate major projects and upcoming events, report on NQC, Projected Obsolescence, OOFR, SFA, GSV shipped.- Lead identification and resolution of customer service issues with demand planning, operations planning, manufacturing, replenishment, and customer care- Perform and publish root cause analysis on key metrics including customer service and inventory levels.- Lead after action reviews for non-seasonal special packs business- Represent operations planning as a link to activity management planning teams. Participate in the after action review of marketing activities and ensure that relevant learning is incorporated into future forecast and production plans- Provide project support to optimize and improve the Supply chain (e.g. OOFR, Inventory, NQC, etc.)- Coach and provide direction and support to non-seasonal special packs supply analysts
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Senior Customer Logistics Rep.
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May 2010 - Apr 2014
Responsibilities include but are not limited to: Entering orders for largest customer with the company, using IBM/VMI ( Vendor Managment Information) system as well as SAP. Forecasting and determining what is needed for distributor to efficiently fulfill distributions to downstream customer. Created and update Team Manual and ways of working. Running reports and ensuring GSV totals are met. I am also a Walmart Champion. I am in charge of all Walmart special requests and ensure production is on time and product is at customer’s warehouse when needed. Run metric reports to improve production delays, order fulfillment rate, and on time to delivery reports. I am also a Toastmasters within Mars to enhance my public speaking skills. I have recently become a data manager and was promoted to a SR. Customer Logistics Rep.
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Tek Graphic Solutions
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Printing Services
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1 - 100 Employee
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SALES
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Dec 2010 - Apr 2011
Tek Graphic Solutions is a one stop shop for ALL your flexographic and pre-press needs. Tek Graphic Solutions is a one stop shop for ALL your flexographic and pre-press needs.
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OOB
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United States
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Printing Services
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1 - 100 Employee
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Customer Service
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Jan 2007 - Dec 2010
Responsibilities include but are not limited to: Negotiate pricing with freight carriers and then creating a freight bill for customers. Placing orders, checking on existing orders, checking inventory in our warehouse as well as several other warehouses throughout the United States, and assisting sales in all areas. I also make frequent calls to different vendors checking on pricing and availability for ordering. Taking care of all office supply needs for my branch. I am also responsible for filing all MSDS reports and covering other employees in different departments.
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Account Executive -Data Entry Clerk
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Aug 2003 - Jun 2007
Responsibilities include setting up new clients and managing receivables purchased, verifying all invoices, notifying all clients, intense data entry, data accuracy, in-house accounts receivable, filing, and answering phones. I am also responsible for daily reports and keeping all records updated, as well as assisting other Account Executives with daily assignments and collection calls. Responsibilities include setting up new clients and managing receivables purchased, verifying all invoices, notifying all clients, intense data entry, data accuracy, in-house accounts receivable, filing, and answering phones. I am also responsible for daily reports and keeping all records updated, as well as assisting other Account Executives with daily assignments and collection calls.
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Residential Aide
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Jan 1997 - Jan 1999
Responsibilities included ensuring all residents and non-residents safety. Planning all recreational activities and aiding residents on a daily basis. I was also responsible for A/P and A/R, keeping all rent payments in file on the Microsoft spreadsheet. Keeping all medical charts in tact and ready to be viewed by the Board of Directors. Reason for Leaving: Relocated to NJ. Responsibilities included ensuring all residents and non-residents safety. Planning all recreational activities and aiding residents on a daily basis. I was also responsible for A/P and A/R, keeping all rent payments in file on the Microsoft spreadsheet. Keeping all medical charts in tact and ready to be viewed by the Board of Directors. Reason for Leaving: Relocated to NJ.
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Education
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Passaic County Technical Institute
Business Management/Accounting