Marlene Ochoa
Sales Operations Specialist at Advanced Recovery Specialists- Claim this Profile
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Bio
Experience
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Advanced Recovery Specialists
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United States
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Medical Equipment Manufacturing
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1 - 100 Employee
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Sales Operations Specialist
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Sep 2021 - Present
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Office Manager
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Jan 2018 - Feb 2020
-Managing office phones, email and faxes-Point person for facilitating the office during clinic -Front office operations- monitor internal processes, organizing office procedures and operations, using EHR/EMR to update patient demos and health information, data entry-Creating and processing prior authorizations for procedures, surgeries, diagnostic testing-Medical billing and coding-Back office operations- Triaging, obtaining vital signs, assisting with in office procedures and exams-Coordinated scheduling with hospitals, other physicians and anesthesiologist -Planned and managed office meetings, schedules and appointments for the Dr.-Responsible for creating and processing referrals-Provided training and support to all new employees -Oversaw all scheduling for surgeries and outpatient procedures at hospitals and surgery centers-Responsible for completing credentialing process for hospitals and surgical centers-Monitor and maintain inventory over medical and office supplies -Prepare and mail legal forms for disability, FMLA, Etc.-Assisted with setting up non-profit organization to help uninsured patients receive medical care
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Medical Assistant
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Sep 2017 - Nov 2017
-Obtaining and processing prior authorizations and referrals for procedures and appointments-Scheduling appointments and follow ups-Handled and processed FMLA and disability forms-Processed Home Health, Physical Therapy, Pain Management, Diagnostic and Prosthetic orders-Facilitated and triaged patients for physician and physician assistant-Communicating with different pharmacy’s to verify and fill prescriptions-Revised and organized all mail and faxes -Discharging patients with proper orders, referrals and instructions for follow up appointments-Completing route forms with proper use of CPT and ICD 9/10 codes-Running DEA, referrals and insurance verification using appropriate programs-Obtaining medical records and radiology reports to file appropriately for next clinical day-Using multiple EMR/EHR systems-Provided patient education materials and information-Recorded and Responded to patient messages, voice mails and online account messages
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Medical Assistant
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Mar 2017 - Sep 2017
-Front and back office operations-Assisting in fluoroscopy guided joint injections and epidurals-Administered Intramuscular and intradermal injections-Routine venipuncture and specimen handling-EKG application-Urine drug testing/ Urine analysis-Starting IV’s-Discharging patients-Pre and Post-Operative Care -Running DEA using PMP Aware-Requesting medical records and radiology reports from other medical office’s and hospitals-Processing and handing home health orders, recertification’s and medical equipment-Scheduling-Triaging for pain management and primary care appointments-Prior authorizations for medications-Verifying insurance and referrals-Calling pharmacy for routine refills
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Education
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Kaplan College-San Diego
Patient Care Tech