Marlene Honore
Customer Relations Specialist at BlueHub Capital- Claim this Profile
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Topline Score
Bio
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Experience
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BlueHub Capital
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United States
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Non-profit Organizations
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1 - 100 Employee
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Customer Relations Specialist
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Apr 2017 - Present
- Process Capital Reserve and Hold Back Requests, making sure all necessary documents are in order to -submit to finance for processing - Assisting borrowers with services requests Resolve client issue in an effective timely manner - Responsible for Fedex, mailings, ordering supplies - Assist with staff event planning - Backup phone coverage at front reception - Process Capital Reserve and Hold Back Requests, making sure all necessary documents are in order to -submit to finance for processing - Assisting borrowers with services requests Resolve client issue in an effective timely manner - Responsible for Fedex, mailings, ordering supplies - Assist with staff event planning - Backup phone coverage at front reception
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Personnel People
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United States
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Staffing and Recruiting
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1 - 100 Employee
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Administrative Assistant
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Apr 2014 - Mar 2018
Assisted management with bookkeeping duties including accounts payables and receivables, deposits Updated and maintained tenant files for property management team Handled and provided customer service to tenants Additional administrative tasks, as needed Assisted management with bookkeeping duties including accounts payables and receivables, deposits Updated and maintained tenant files for property management team Handled and provided customer service to tenants Additional administrative tasks, as needed
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Marriott Hotels
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United States
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Hospitality
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1 - 100 Employee
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Front Desk Staff
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Jul 2010 - Mar 2018
Settled registration, credit card, and folio details for all guests of the hotel Handled cash for items such as shuttle tickets, small convenience store, and room and tax payments Provided guest services to Marriott standard while maintaining all elements at the central desk Settled registration, credit card, and folio details for all guests of the hotel Handled cash for items such as shuttle tickets, small convenience store, and room and tax payments Provided guest services to Marriott standard while maintaining all elements at the central desk
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MetroPCS
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United States
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Telecommunications
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1 - 100 Employee
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Store Manager
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Feb 2009 - May 2010
Responsible for hiring, managing store and employees Maintained work schedules and kept payroll below budget Provided excellent customer service and ensured that the staff also provided the same level of customer service to our clients Responsible for hiring, managing store and employees Maintained work schedules and kept payroll below budget Provided excellent customer service and ensured that the staff also provided the same level of customer service to our clients
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Education
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Katherine Gibbs of Boston
Business Administration and Management, General