Experience

Janko Hospitality

• United States
• Hospitality
• 1 - 100 Employee

• Task Force

  • Jul 2019 - Present

• General Manager

  • Aug 2020 - Present



Hilton Garden Inn North Shore Evanston

• Evanston, Illinois

• Director Of Sales Marketing

  • Aug 2018 - Jul 2019



Hyatt House Evanston

• Evanston, Northshore Chicago, Illinois Area

• Director of Sales

  • Sep 2016 - Aug 2018



Hyatt Regency Chicago

• United States
• Hospitality
• 100 - 200 Employee

• Reservations Manager

  • Sep 2010 - Feb 2016

  It is an amazing time working in reservations of the largest hotel in the Chicago area. Maximizing availability and yielding to markets is very exciting and challenging. Our team of 8 professionals not only performs at the highest level but also has fun doing it.

• Assistant Front Office Manager

  • Aug 2009 - Sep 2010

  One of the largest front offices in Chicago. Ravenue and inventory control. Assuring sell out of rooms. Guest experience quality control. Staff training and impowering.

• Assistant Executive Housekeeper

  • Jun 2009 - Aug 2009

  Complex and diversed position in one of the largest housekeeping departments in Chicago. High pace, very rewarding.



Hyatt Regency

• United States
• Hospitality
• 700 & Above Employee

• Reservations Manager

  • 2009 - 2016



Hyatt Regency McCormick Place

• United States
• Hospitality
• 1 - 100 Employee

• Assistant Reservations Manager

  • Mar 2007 - Jun 2009

  -Rooms inventory control, housing coordination, reservation deposits postings, build exclusive packages, maximize up sales of higher revenue generating rooms.-PBX and communications control, phone installations, hotel's voice mail access, individual guest's requests complition.-Emergency codes responce team.

• Front Office Supervisor

  • Apr 2005 - Mar 2007

  Front desk staff training, benefit control, schedule of all front employees. Customer relations, problem solving, compensation solutions. Multiple types of reservations, requests, billing types, stay comments.