Marlena Fitria

B2B Sales Administrator at UMA Women
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Contact Information
us****@****om
(386) 825-5501
Location
Bogor, West Java, Indonesia, ID

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Credentials

  • EF SET Certificate™
    EF English First
    Aug, 2022
    - Oct, 2024
  • RevoU Online Course Data Analytics
    RevoU
    Aug, 2022
    - Oct, 2024
  • RevoU Online Course Product Management
    RevoU
    Aug, 2022
    - Oct, 2024
  • SQL Programming and Web Design
    LSP LP3I
    Sep, 2015
    - Oct, 2024

Experience

    • Indonesia
    • Manufacturing
    • 1 - 100 Employee
    • B2B Sales Administrator
      • Feb 2023 - Present
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Translator | Search Engine Evaluator | Transcriptionist
      • Apr 2022 - Jul 2022

      Transcript audio to document | Translate English to Bahasa | Doing Call Search Evaluator Transcript audio to document | Translate English to Bahasa | Doing Call Search Evaluator

    • Contract and Document controller
      • Jul 2021 - Sep 2021

      Create memorandum of understanding Create presentation of the project Provide software application reference to client Input data in to system Handling content and data client to the website or program Handling client's complaint Create memorandum of understanding Create presentation of the project Provide software application reference to client Input data in to system Handling content and data client to the website or program Handling client's complaint

    • Indonesia
    • Manufacturing
    • 1 - 100 Employee
    • Customer Care Specialist
      • Jun 2017 - Oct 2018

      Registering new customers into the system (SAP) Prospecting new customers to increase their number of first sales Offering call to customers to make them repeat orders and offering new product to increase sales Do confirmation call to a new prospective customer to determine the pass of the credit status Inventory of promotion tools Cross Selling and Cold Calling Created Monthly and Annual report Manage and monitor shipping schedule Answering call Handling complaint and Provide Product knowledge and Information to customer Follow customer’s issue/inquiries in timely manner Receiving order, Create Invoice and Payment call Business Correspondence and Archiving document and paperworking Updating customer's data in to Excel and recapt of driver's data and trasnportation's data Show less

    • Indonesia
    • Information Technology & Services
    • 1 - 100 Employee
    • Admin Finance, Social Media and PIC of internship
      • Apr 2016 - Jan 2017

      Created Invoice, Billing and Receipt for Client Create Monthly and Annual Report Do Business Correspondence Input Expenses Responsible of Payment transaction Managing Petty Cash Office Inventory Handling social medias Created creative feed of Instagram, Twitter and Facebook Do Data recapitulation Follow up audience Created attendance form for internship participants and contract employees Create Internship form Create a flow of acceptance of interns and Reviewing the CV of prospective interns Interviewing interns and Make a schedule for the placement of interdivisional interns Create Proposal and MOU Create article (Copy Writing) Updating website (manage Design, Ads and Widget) Create Monthly and Annual report Designing Thumbnail news Arrange meeting and daily schedule of founder Assistance for handling BPJS registration of contract employee Show less

    • Higher Education
    • 100 - 200 Employee
    • Corporation and Placement Administration
      • Nov 2015 - May 2016

      Cold Calling Emailing Do Business Correspondence Input student’s data Create Monthly and Annual report Create presentation Doing Banner Design Updating input company relation’s data Handling student complaint Create review form for student Archive student documents Manage Social Media of Division Prepare MOU and Proposal Cold Calling Emailing Do Business Correspondence Input student’s data Create Monthly and Annual report Create presentation Doing Banner Design Updating input company relation’s data Handling student complaint Create review form for student Archive student documents Manage Social Media of Division Prepare MOU and Proposal

Education

  • Universitas Terbuka
    Bachelor's degree, Business/Managerial Economics
    2019 - 2023
  • Politeknik LP3I
    Diploma of Education, Information Technology
    2014 - 2016
  • Generasi Madani Vocational School
    SENIOR HIGH SCHOOL, Computer Software Engineering
    2011 - 2014
  • SMP Negeri 2 Sindang Indramayu
    International School
    2008 - 2011

Community

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