Marlena Fitria
B2B Sales Administrator at UMA Women- Claim this Profile
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Topline Score
Bio
Credentials
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EF SET Certificate™
EF English FirstAug, 2022- Oct, 2024 -
RevoU Online Course Data Analytics
RevoUAug, 2022- Oct, 2024 -
RevoU Online Course Product Management
RevoUAug, 2022- Oct, 2024 -
SQL Programming and Web Design
LSP LP3ISep, 2015- Oct, 2024
Experience
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UMA Women
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Indonesia
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Manufacturing
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1 - 100 Employee
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B2B Sales Administrator
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Feb 2023 - Present
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Appen
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IT Services and IT Consulting
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700 & Above Employee
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Translator | Search Engine Evaluator | Transcriptionist
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Apr 2022 - Jul 2022
Transcript audio to document | Translate English to Bahasa | Doing Call Search Evaluator Transcript audio to document | Translate English to Bahasa | Doing Call Search Evaluator
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Contract and Document controller
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Jul 2021 - Sep 2021
Create memorandum of understanding Create presentation of the project Provide software application reference to client Input data in to system Handling content and data client to the website or program Handling client's complaint Create memorandum of understanding Create presentation of the project Provide software application reference to client Input data in to system Handling content and data client to the website or program Handling client's complaint
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PT. Sentralsari Primasentosa
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Indonesia
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Manufacturing
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1 - 100 Employee
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Customer Care Specialist
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Jun 2017 - Oct 2018
Registering new customers into the system (SAP) Prospecting new customers to increase their number of first sales Offering call to customers to make them repeat orders and offering new product to increase sales Do confirmation call to a new prospective customer to determine the pass of the credit status Inventory of promotion tools Cross Selling and Cold Calling Created Monthly and Annual report Manage and monitor shipping schedule Answering call Handling complaint and Provide Product knowledge and Information to customer Follow customer’s issue/inquiries in timely manner Receiving order, Create Invoice and Payment call Business Correspondence and Archiving document and paperworking Updating customer's data in to Excel and recapt of driver's data and trasnportation's data Show less
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Yuka Indonesia Media
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Indonesia
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Information Technology & Services
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1 - 100 Employee
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Admin Finance, Social Media and PIC of internship
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Apr 2016 - Jan 2017
Created Invoice, Billing and Receipt for Client Create Monthly and Annual Report Do Business Correspondence Input Expenses Responsible of Payment transaction Managing Petty Cash Office Inventory Handling social medias Created creative feed of Instagram, Twitter and Facebook Do Data recapitulation Follow up audience Created attendance form for internship participants and contract employees Create Internship form Create a flow of acceptance of interns and Reviewing the CV of prospective interns Interviewing interns and Make a schedule for the placement of interdivisional interns Create Proposal and MOU Create article (Copy Writing) Updating website (manage Design, Ads and Widget) Create Monthly and Annual report Designing Thumbnail news Arrange meeting and daily schedule of founder Assistance for handling BPJS registration of contract employee Show less
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Politeknik LP3I
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Higher Education
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100 - 200 Employee
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Corporation and Placement Administration
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Nov 2015 - May 2016
Cold Calling Emailing Do Business Correspondence Input student’s data Create Monthly and Annual report Create presentation Doing Banner Design Updating input company relation’s data Handling student complaint Create review form for student Archive student documents Manage Social Media of Division Prepare MOU and Proposal Cold Calling Emailing Do Business Correspondence Input student’s data Create Monthly and Annual report Create presentation Doing Banner Design Updating input company relation’s data Handling student complaint Create review form for student Archive student documents Manage Social Media of Division Prepare MOU and Proposal
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Education
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Universitas Terbuka
Bachelor's degree, Business/Managerial Economics -
Politeknik LP3I
Diploma of Education, Information Technology -
Generasi Madani Vocational School
SENIOR HIGH SCHOOL, Computer Software Engineering -
SMP Negeri 2 Sindang Indramayu
International School