Compliance Specialist

• Oct 2019 - Present

Customer Support Team Lead

• Jan 2017 - Present

Senior Customer Support

• Jan 2017 - Present

Leads the Multi Site Progressive Department, monitors Jackpot and process ordered for Installs/Conversions

Customer Service Representative

• Aug 2016 - Aug 2016

Primary job duties include providing great customer service to clients, efficient and accurate entering of all customer service requests into LogistiCare's data management system, performing all gate keeping functions related to trip authorization, documenting and resolving complaints and issues. Primary job duties include providing great customer service to clients, efficient and accurate entering of all customer service requests into LogistiCare's data management system, performing all gate keeping functions related to trip authorization, documenting and resolving complaints and issues.

Account Representative

• May 2006 - Aug 2016

Great Central is a Warehouse, Transportation, as well as a Logistics company. Here my job is to ensure my customers needs are met on a daily basis. No day is like any other, I process orders, run labels, schedule transportation & prepare Bill of Ladings for different stores and carriers. Handle inbound/outbounds calls, resonds to emails are a daily requirement. Great Central is a Warehouse, Transportation, as well as a Logistics company. Here my job is to ensure my customers needs are met on a daily basis. No day is like any other, I process orders, run labels, schedule transportation & prepare Bill of Ladings for different stores and carriers. Handle inbound/outbounds calls, resonds to emails are a daily requirement.