Accounts Coordinator

• Jan 2023 - Present

• Assisting corporate clients wishing to obtain inspection services for compliance with the Denver Rental Housing Licensing • Coordinating calendars, scheduling appointments, and assisting the CEO, inspectors, and sales department • Researching and providing information on environmental and home inspections • Completing and sending detailed inspection and statistical reports • Designing marketing materials • Assisting corporate clients wishing to obtain inspection services for compliance with the Denver Rental Housing Licensing • Coordinating calendars, scheduling appointments, and assisting the CEO, inspectors, and sales department • Researching and providing information on environmental and home inspections • Completing and sending detailed inspection and statistical reports • Designing marketing materials

Bilingual Financial Account Representative (Polish & English)

• Dec 2020 - Aug 2022

• Managed an assigned portfolio of clients (7M+) • Provided daily funding and handled collections for assigned customers • Performed daily risk assessments of accounts with potential financial loss • Ensured that procedures were in place and followed to minimize risk • Processed customer adjustments and regularly updated financial accounts to maintain customer records – ensuring client’s Escrow accounts were fully funded, up to date documentation was on file, including checking legitimacy of the documentation • Recommended potential products or services to management by collecting customer information and analyzing customer needs, such as development and implementation of new reports available to clients on their account portal • Answered product and service questions; suggested information about products and services, such as fuel cards, bundles or trucking software • Contributed to team effort by accomplishing related results as needed • Regularly updated account information to maintain customer records Show less

Music Workshop Instructor - Japanese Summer School

• Aug 2017 - Sep 2017

Leader of a music workshop "Musik auf Deutsch" during a summer school for students from Japanese partner universities. • Development of a course syllabus • Student guidance • Linguistic and cultural assistance Leader of a music workshop "Musik auf Deutsch" during a summer school for students from Japanese partner universities. • Development of a course syllabus • Student guidance • Linguistic and cultural assistance

PR & Alumni Relations Trainee

• Feb 2017 - Apr 2017

• Participated in trainings about American system of higher education conducted by representatives of the American Embassy, the US Consulate General and the Institute of International Education • Supported EducationUSA Advising Center activities and provided assistance to the New Media & IT Manager in social media community management and engagement - independent planning and coordination of campaigns on Facebook, building relationships and community involvement as well as monitoring of efficiency, analysis, and optimization of conducted activities, web research, graphic design, content creation promoting studies in the U.S. among Polish students, updating EducationUSA informational leaflets, conducting webinars and educational advising (under supervision) • Assisted PR & Alumni Relations Manager in creating and implementing a comprehensive strategy to reach out to former participants of Polish-U.S. Fulbright Commission’s scholarship programs expanding the Commission’s contact with them and promoting their greater engagement in Commission’s programs and priorities through e.g. press releases, social gatherings celebrating the scholars organized by the Commission • Assisted Program Officers at the promotion of Fulbright Programs at Polish universities • Collected and updated data of Fulbright graduates and assistance in implementing the Suite CRM program Show less

Interpreting and Translation Intern

• Jul 2014 - Sep 2014

• Attended live interpreting orders at courts, police stations, hospitals, and other facilities • Under supervision conducted live interpreting at police stations and translated documents, such as certificates of birth, death, and marriage, personal and business correspondence, website contents (Polish to German translations) • Acquired knowledge of interpreting/translating procedures and terminology in German and Polish • Provided administrative support: managed interpreting and translating orders and directing them to the right interpreters/translators, organized office correspondence, prepared invoices and fee bills, assisted with office online banking, prepared source documents for translations Show less

Customer Service Staff - Amadeus Cafe/Bar

• Aug 2013 - Oct 2013

Sales Assistant

• Aug 2012 - Jan 2013