Marleen Van Emden
Teamleider klantenservice at Yellowbrick B.V.- Claim this Profile
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Bio
Ingeborg Nooteboom
I had the profound pleasure of working with Marleen. Marleen's has an amazing ability to understand priorities and acting on them, without further ado. She leads her team with a gentle smile and firm hand. Honouring each team members' uniqueness, and band them together for the common goal (all whilst working from home). Ensuring that the high-quality standards were met through monitoring and coaching her team. Marleen is someone you can completely rely on to take it in stride and find the solutions to make any challenge work.
Ingeborg Nooteboom
I had the profound pleasure of working with Marleen. Marleen's has an amazing ability to understand priorities and acting on them, without further ado. She leads her team with a gentle smile and firm hand. Honouring each team members' uniqueness, and band them together for the common goal (all whilst working from home). Ensuring that the high-quality standards were met through monitoring and coaching her team. Marleen is someone you can completely rely on to take it in stride and find the solutions to make any challenge work.
Ingeborg Nooteboom
I had the profound pleasure of working with Marleen. Marleen's has an amazing ability to understand priorities and acting on them, without further ado. She leads her team with a gentle smile and firm hand. Honouring each team members' uniqueness, and band them together for the common goal (all whilst working from home). Ensuring that the high-quality standards were met through monitoring and coaching her team. Marleen is someone you can completely rely on to take it in stride and find the solutions to make any challenge work.
Ingeborg Nooteboom
I had the profound pleasure of working with Marleen. Marleen's has an amazing ability to understand priorities and acting on them, without further ado. She leads her team with a gentle smile and firm hand. Honouring each team members' uniqueness, and band them together for the common goal (all whilst working from home). Ensuring that the high-quality standards were met through monitoring and coaching her team. Marleen is someone you can completely rely on to take it in stride and find the solutions to make any challenge work.
Experience
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Yellowbrick Netherlands
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Netherlands
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IT Services and IT Consulting
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1 - 100 Employee
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Teamleider klantenservice
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Apr 2022 - Present
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Teamleiders.nu
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Netherlands
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Staffing and Recruiting
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1 - 100 Employee
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Teamleider corona afsprakenlijn
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Jan 2021 - May 2022
Teamleider bij Corona afspraken lijn Als interim teamleider begeleid en coach ik een callcenterteam dat de GGD ondersteunt met telefonische dienstverlening voor het maken van afspraken. Belangrijkste taak (80% van de werkdag) is het (van huis uit) begeleiden, motiveren, ontwikkelen, ondersteunen en coachen van de agents, zodat ze uitstekend presteren en gewenste kwaliteit leveren voor de burger en opdrachtgever. Teamleider bij Corona afspraken lijn Als interim teamleider begeleid en coach ik een callcenterteam dat de GGD ondersteunt met telefonische dienstverlening voor het maken van afspraken. Belangrijkste taak (80% van de werkdag) is het (van huis uit) begeleiden, motiveren, ontwikkelen, ondersteunen en coachen van de agents, zodat ze uitstekend presteren en gewenste kwaliteit leveren voor de burger en opdrachtgever.
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NH Hotel Group
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Spain
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Hospitality
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700 & Above Employee
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Guest Relations Manager
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Feb 2020 - Jan 2021
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Royal Schiphol Group
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Netherlands
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Airlines and Aviation
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700 & Above Employee
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Team manager Omroep Schiphol
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Mar 2019 - Feb 2020
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British Airways
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United Kingdom
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Airlines and Aviation
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700 & Above Employee
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Purser
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Feb 2000 - Sep 2018
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Cabin crew
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Apr 1995 - Feb 2000
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Education
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1995 - 2018
British Airways
Purser courses, Management -
Schoevers
HBO, Directiesecretaresse / Managementassistent / Secretary management support
Community
