Experience

Kilmann Diagnostics

• United States
• Professional Training and Coaching
• 1 - 100 Employee

• Customer Service Specialist

  • Nov 2018 - Present

  - Manages TKI assessment transactions, group accounts and online customer service - Resolves various technical issues with enthusiasm and passion in all aspects of communication - Manages TKI assessment transactions, group accounts and online customer service - Resolves various technical issues with enthusiasm and passion in all aspects of communication



Hotel Amor de Mar

• Concierge/Receptionist

  • Nov 2015 - Dec 2018

  - Oversaw guest relations, maintained multi-platform reservation systems, and processed internal documents - Organized travel arrangements, reservations and activities for guests (English & Spanish) - Oversaw guest relations, maintained multi-platform reservation systems, and processed internal documents - Organized travel arrangements, reservations and activities for guests (English & Spanish)



Extra Secretary

• United States
• Apparel & Fashion

• Assistant Manager

  • Aug 2010 - Aug 2015

  - Designed graphics for business cards, promotional materials, mailers, email campaigns, fashion line sheets and lookbooks - Developed and maintained WordPress website - Responsible for all administrative duties: customer service, email, phones, knowledge of digital print equipment and services - Designed graphics for business cards, promotional materials, mailers, email campaigns, fashion line sheets and lookbooks - Developed and maintained WordPress website - Responsible for all administrative duties: customer service, email, phones, knowledge of digital print equipment and services



Gypsy 05

• United States
• Apparel & Fashion
• 1 - 100 Employee

• eCommerce Marketing Coordinator

  • May 2009 - Aug 2010

  - Responsible for executing eCommerce strategy that raised brand awareness, sales and customer engagement across all channels: website, email and social media - Managed website: coordination of product images, copy, categorization, order fulfillment and logistics - Coordinated and styled photoshoots - Responsible for executing eCommerce strategy that raised brand awareness, sales and customer engagement across all channels: website, email and social media - Managed website: coordination of product images, copy, categorization, order fulfillment and logistics - Coordinated and styled photoshoots