Marlayna Cherisse
Customer Support Specialist at Mealthy- Claim this Profile
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Bio
Matthew Lawrence
Dear Sir/Ma'am As a former Customer Support Specialist and Mealthy Online Customer Support Manager, I have known Marlayna professionally for more than 4 years. I can sincerely say that you will not find a candidate more honest, capable, and professional in her role when dealing with customers and colleagues. Marlayna was the go-to person for product knowledge and experience in the department. Marlayna's professional experience made her a key Customer Support team member. When building the company intranet, I referred to Marlayna's experience and knowledge in recommending changes to make tools more efficient when assisting our customers and company in real time. On multiple occasions, I noted her ability to deftly manage difficult projects on a moment's notice from upper-level management while still handling numerous customer issues on a daily basis. Her professionalism and experience enhanced our department, and her team, making the company more efficient and a better place to work! I can not recommend a better candidate for your company than Marlayna Cherisse! If you have any questions, please contact me at the information below. All the best, Matthew Lawrence Former Mealthy Online Customer Support Manager P: 208-541-2477 E: matthewplawrence1@gmail.com LinkedIn: https://www.linkedin.com/in/matthewplawrence/
Anna Elizabeth James
Marlayna's attention to every detail, her passion for her work and her dedication to fulfilling her highest potential is unprecedented. I still have yet to find a Costume Designer, Wardrobe Consultant and Stylist all in one like her. I direct films and need someone who can see the bigger picture in creating - which she does. You will be so impressed!
Matthew Lawrence
Dear Sir/Ma'am As a former Customer Support Specialist and Mealthy Online Customer Support Manager, I have known Marlayna professionally for more than 4 years. I can sincerely say that you will not find a candidate more honest, capable, and professional in her role when dealing with customers and colleagues. Marlayna was the go-to person for product knowledge and experience in the department. Marlayna's professional experience made her a key Customer Support team member. When building the company intranet, I referred to Marlayna's experience and knowledge in recommending changes to make tools more efficient when assisting our customers and company in real time. On multiple occasions, I noted her ability to deftly manage difficult projects on a moment's notice from upper-level management while still handling numerous customer issues on a daily basis. Her professionalism and experience enhanced our department, and her team, making the company more efficient and a better place to work! I can not recommend a better candidate for your company than Marlayna Cherisse! If you have any questions, please contact me at the information below. All the best, Matthew Lawrence Former Mealthy Online Customer Support Manager P: 208-541-2477 E: matthewplawrence1@gmail.com LinkedIn: https://www.linkedin.com/in/matthewplawrence/
Anna Elizabeth James
Marlayna's attention to every detail, her passion for her work and her dedication to fulfilling her highest potential is unprecedented. I still have yet to find a Costume Designer, Wardrobe Consultant and Stylist all in one like her. I direct films and need someone who can see the bigger picture in creating - which she does. You will be so impressed!
Matthew Lawrence
Dear Sir/Ma'am As a former Customer Support Specialist and Mealthy Online Customer Support Manager, I have known Marlayna professionally for more than 4 years. I can sincerely say that you will not find a candidate more honest, capable, and professional in her role when dealing with customers and colleagues. Marlayna was the go-to person for product knowledge and experience in the department. Marlayna's professional experience made her a key Customer Support team member. When building the company intranet, I referred to Marlayna's experience and knowledge in recommending changes to make tools more efficient when assisting our customers and company in real time. On multiple occasions, I noted her ability to deftly manage difficult projects on a moment's notice from upper-level management while still handling numerous customer issues on a daily basis. Her professionalism and experience enhanced our department, and her team, making the company more efficient and a better place to work! I can not recommend a better candidate for your company than Marlayna Cherisse! If you have any questions, please contact me at the information below. All the best, Matthew Lawrence Former Mealthy Online Customer Support Manager P: 208-541-2477 E: matthewplawrence1@gmail.com LinkedIn: https://www.linkedin.com/in/matthewplawrence/
Anna Elizabeth James
Marlayna's attention to every detail, her passion for her work and her dedication to fulfilling her highest potential is unprecedented. I still have yet to find a Costume Designer, Wardrobe Consultant and Stylist all in one like her. I direct films and need someone who can see the bigger picture in creating - which she does. You will be so impressed!
Matthew Lawrence
Dear Sir/Ma'am As a former Customer Support Specialist and Mealthy Online Customer Support Manager, I have known Marlayna professionally for more than 4 years. I can sincerely say that you will not find a candidate more honest, capable, and professional in her role when dealing with customers and colleagues. Marlayna was the go-to person for product knowledge and experience in the department. Marlayna's professional experience made her a key Customer Support team member. When building the company intranet, I referred to Marlayna's experience and knowledge in recommending changes to make tools more efficient when assisting our customers and company in real time. On multiple occasions, I noted her ability to deftly manage difficult projects on a moment's notice from upper-level management while still handling numerous customer issues on a daily basis. Her professionalism and experience enhanced our department, and her team, making the company more efficient and a better place to work! I can not recommend a better candidate for your company than Marlayna Cherisse! If you have any questions, please contact me at the information below. All the best, Matthew Lawrence Former Mealthy Online Customer Support Manager P: 208-541-2477 E: matthewplawrence1@gmail.com LinkedIn: https://www.linkedin.com/in/matthewplawrence/
Anna Elizabeth James
Marlayna's attention to every detail, her passion for her work and her dedication to fulfilling her highest potential is unprecedented. I still have yet to find a Costume Designer, Wardrobe Consultant and Stylist all in one like her. I direct films and need someone who can see the bigger picture in creating - which she does. You will be so impressed!
Experience
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Mealthy
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United States
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Food and Beverage Services
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1 - 100 Employee
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Customer Support Specialist
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Sep 2018 - Present
• Remote office position leveraged experience to help company increase sales and quality of service. o Resolved customer issues in product support and service questions by phone, online, and email support. o Managed individual customer retention through troubleshooting and warranty resolution. • Remote office position leveraged experience to help company increase sales and quality of service. o Resolved customer issues in product support and service questions by phone, online, and email support. o Managed individual customer retention through troubleshooting and warranty resolution.
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Wardrobe Stylist/Costumer Designer, Los Angeles (2006-2016)
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2006 - 2016
Communicated with directors, photographers, producers, actors, models, and other departments to ensure we were all on the same page for the direction of wardrobe. Completed fittings with models and actors and pinned garments for planned alterations. Provided high quality results in a timely manner and on a budget. Negotiated with vendors and PR companies to borrow items for shoots. Led the aesthetic creation of characters for productions. Accessorized all clothing for shoots according to specific creative guidelines. Read scripts and researched appropriate costumes. Gathered props to authenticate designs and desired looks. Supervised wardrobe/costume department staff, including offering feedback and enforcing deadlines. Highlights: Worked on the set of “The Brittany Murphy Story”, “MTV VMA’s Skits”, “Mommas’ Boys” by NBC, “Giada at home” by The Food Network, among many others and worked with world brands on commercials in the area of wardrobe such as: Mazda, Nintendo, Gymboree, Coca Cola, Verizon, Toyota, Sketchers, Humana, Caesar’s Palace, etc. Show less
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Retail Sales Supervisor
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2002 - 2006
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices. Training new sales members. Building solid relationships with customers and locals to establish long-term growth. General cleanliness, merchandising, shipping and stocking. Cash handling and inventory. Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices. Training new sales members. Building solid relationships with customers and locals to establish long-term growth. General cleanliness, merchandising, shipping and stocking. Cash handling and inventory.
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Retail Associate / DKNY Specialist
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1998 - 2000
Mentored new sales associates to contribute to the store’s positive culture. Followed merchandising guidelines to present visually appealing displays. Handled customer service phone lines, merchandising, stocking shelves and inventory recording of supplies. General cleanliness of the store in addition to front desk maintenance. Mentored new sales associates to contribute to the store’s positive culture. Followed merchandising guidelines to present visually appealing displays. Handled customer service phone lines, merchandising, stocking shelves and inventory recording of supplies. General cleanliness of the store in addition to front desk maintenance.
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Retail Assistant Manager
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1996 - 1998
Trained all incoming sales team members. Operated a cash register for cash, check and credit card transactions with accuracy. Customer service, opening and closing the store, priced merchandise and kept a consistent positive culture with the rest of the employees. Trained all incoming sales team members. Operated a cash register for cash, check and credit card transactions with accuracy. Customer service, opening and closing the store, priced merchandise and kept a consistent positive culture with the rest of the employees.
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Community
