Experience

Mad Cave Studios

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Editor

  • Jun 2023 - Present



TKO Studios

• United States
• Entertainment
• 1 - 100 Employee

• Associate Editor

  • Jul 2022 - Oct 2023



Image Comics

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Talent Liaison

  • Jan 2017 - Jun 2022

  Acts as liaison between creators and the publishing company. Onboards new creative teams and guides creators through the publication process. Manages contracts between creative teams and the company. Assists in acquiring new talent, focusing on trade shows, social media, and word of mouth. Vets comic book submissions daily and sends promising pitches to Publisher for review. Manages assembly of solicitation materials for monthly Previews marketing catalog. Edits solicitation copy and inputs metadata for website and distributor. Answers creator emails on behalf of Publisher and provides general daily assistance to the Publisher. Helps manage the company sales booth at comic conventions and moderates creator panels with audiences of approximately 200 people. Show less



Chinook Book

• Portland, Oregon Area

• App Support

  • Apr 2016 - Feb 2017

  Work remotely as the first contact for customer service requests for all Chinook Book markets. Answer customer emails via Zendesk, and talk to customers over the phone regarding any issues with the Chinook Book app. Daily use of Zendesk, Chinook Book software, Slack, and Google Drive. Work remotely as the first contact for customer service requests for all Chinook Book markets. Answer customer emails via Zendesk, and talk to customers over the phone regarding any issues with the Chinook Book app. Daily use of Zendesk, Chinook Book software, Slack, and Google Drive.



Cascadia Disability Law

• United States
• Legal Services
• 1 - 100 Employee

• Legal Assistant/Receptionist

  • Oct 2014 - Nov 2015

  Began position as receptionist and was promoted to legal assistant. Answered client emails on behalf of attorneys, condensed thousand-page medical records daily as timelines for attorney’s hearings, met with clients weekly, made medical record requests with medical facilities and employment agencies and followed up with requests daily, and prepared client files for hearings. Received inbound calls, scheduled client appointments, took new client information via phone and email, and regularly communicated with Social Security field offices. Prepared government documents and submitted to Social Security for every step of the disability process. Quickly learned new legal and sales software and utilized Google Drive, Docs, Sheets, and Gmail daily. Show less



Comprehensive Psychological Services

• Greater Salt Lake City Area

• Receptionist

  • Nov 2013 - Jul 2014

  Performed a multitude of tasks including scheduling appointments, requesting medication for patients, contacting insurance companies regarding patient’s benefits, medication authorizations, billing, and claims, and other front desk duties. Quickly learned new software including EMR and Lytec. Provided excellent face-to-face customer service in fast-paced environment, and maintained professional composure during stressful moments. Performed a multitude of tasks including scheduling appointments, requesting medication for patients, contacting insurance companies regarding patient’s benefits, medication authorizations, billing, and claims, and other front desk duties. Quickly learned new software including EMR and Lytec. Provided excellent face-to-face customer service in fast-paced environment, and maintained professional composure during stressful moments.



Indy Stealth Logistics

• South Lake Union, Seattle, WA

• Customer Service Representative

  • May 2012 - Oct 2013

  Received inbound calls and made appointments at client’s request. Scheduled appointments in a quick and precise manner, and checked in with clients regarding jobs they requested. Highly proficient in Microsoft Suite, Quickbooks, copy/fax machines, as well as multi-line phones and in-house scheduling software. Maintained high service level within busy environment. Received inbound calls and made appointments at client’s request. Scheduled appointments in a quick and precise manner, and checked in with clients regarding jobs they requested. Highly proficient in Microsoft Suite, Quickbooks, copy/fax machines, as well as multi-line phones and in-house scheduling software. Maintained high service level within busy environment.



Sarah Clifton

• Personal Assistant/Housekeeper

  • May 2012 - Jul 2013