Markus Kesting

Senior Sales Manager at Sematell GmbH
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Contact Information
us****@****om
(386) 825-5501
Location
Rohrbach, Bavaria, Germany, DE
Languages
  • German Native or bilingual proficiency
  • English Full professional proficiency

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Credentials

  • Salesforce.com Certified Administrator
    Salesforce.com
    Mar, 2012
    - Oct, 2024

Experience

  • Sematell GmbH
    • Germany
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Senior Sales Manager
      • Jan 2019 - Present

      Vertrieb von Response-Management-Lösungen auf Basis von künstlicher Intelligenz. Die Lösungen sind weltweit einzigartig und bieten die höchste Präzision in der schriftlichen Kundenkommunikation in allen Unternehmensgrößen und verschiedenen Branchen. Vertrieb von Response-Management-Lösungen auf Basis von künstlicher Intelligenz. Die Lösungen sind weltweit einzigartig und bieten die höchste Präzision in der schriftlichen Kundenkommunikation in allen Unternehmensgrößen und verschiedenen Branchen.

  • sogedes GmbH
    • Solutions Sales Consultant
      • Apr 2017 - Dec 2018

      sogedes entwickelt und vertreibt führende Softwarelösungen für Ihr erfolgreiches Customer Experience Management. sogedes entwickelt und vertreibt führende Softwarelösungen für Ihr erfolgreiches Customer Experience Management.

  • brightONE Consulting GmbH (former Telenet GmbH Kommunikationssysteme)
    • Account Manager / Strategic Relations
      • Feb 2014 - Mar 2017

      We connect people, business and technologyCustomers, employees, users – humans are used to and keen on interacting with smart products, digital gadgets and collaborative applications in all areas: In business or private, increasingly mobile and always with a clear expectation for an instant benefit. With the flexible approach “From vision to execution” brightONE connects people, business and technology. This is reflected in individual consulting services, in developing innovative products and in the implementation of successful projects.

  • Telenet GmbH Kommunikationssysteme
    • Germany
    • IT Services and IT Consulting
    • Sales Manager
      • Jan 2006 - Jan 2014

      Telenet GmbH Kommunikationssysteme is a leading provider of customer interaction solutions for efficient customer service.The portfolio includes solutions for social CRM, social media engagement, voice self-services, voice applications, knowledge management for clients, agents and employees, web self-services, web chat, search engine optimization and quality assurance of enterprise and carrier networks as well as consulting for all customer channels and IT infrastructure. Telenet GmbH Kommunikationssysteme is a leading provider of customer interaction solutions for efficient customer service.The portfolio includes solutions for social CRM, social media engagement, voice self-services, voice applications, knowledge management for clients, agents and employees, web self-services, web chat, search engine optimization and quality assurance of enterprise and carrier networks as well as consulting for all customer channels and IT infrastructure.

  • Cloud-Vision GmbH
    • Consultant
      • Jan 2012 - Jul 2013

      Cloud-Vision is specialized in Social Media integration for customer interaction, innovative cloud-based customer management of leading providers (salesforce.com, Oracle Fusion Applications) and Customer Service projects. Our core business is consulting, analysis and integration of CRM and Customer Service solutions. Cloud-Vision is specialized in Social Media integration for customer interaction, innovative cloud-based customer management of leading providers (salesforce.com, Oracle Fusion Applications) and Customer Service projects. Our core business is consulting, analysis and integration of CRM and Customer Service solutions.

  • Data Modul AG
    • Germany
    • Appliances, Electrical, and Electronics Manufacturing
    • 100 - 200 Employee
    • Product Marketing Manager
      • Nov 2003 - Dec 2005

      Product Marketing Manager for LCD Displays Product Marketing Manager for LCD Displays

  • Trend Communications Ltd.
    • China
    • Product Marketing Manager
      • Jan 2000 - Oct 2003

      Product Marketing Manager (worldwide) for handheld test equipment for ISDN, xDSL, and Frame Relay. Responsible for a tester line. Product Marketing Manager (worldwide) for handheld test equipment for ISDN, xDSL, and Frame Relay. Responsible for a tester line.

  • Trend Communications GmbH
    • Telecommunications
    • Product Marketing Manager / Techn. Trainer
      • Jan 1996 - Dec 1999

      Product Marketing Manager and technical trainer in the German speaking market for handheld test equipment for ISDN, xDLS and Frame Relay. Product Marketing Manager and technical trainer in the German speaking market for handheld test equipment for ISDN, xDLS and Frame Relay.

  • Alcatel SEL AG
    • Maintenance and Support Engineer
      • May 1992 - Dec 1995

      Maintance and support engineer for PBX systems (S12B; 4400); technical introduction of NMS for 4400 networks in the German market Maintance and support engineer for PBX systems (S12B; 4400); technical introduction of NMS for 4400 networks in the German market

Education

  • Universität Kassel
    Dipl. Ing., Communications Engineering
    1986 - 1991

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