Markus Maunula

Operations Manager at TF Bank
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Contact Information
Location
FI
Languages
  • English Professional working proficiency
  • Swedish Limited working proficiency
  • Spanish Elementary proficiency
  • German Elementary proficiency

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Mikko Hänninen (D.Sc)

Markus is a true professional. He is extremely committed to his work and takes strong initiative in delivering great results. Every organization needs a strong team player like Markus. Hire him!

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Experience

    • Sweden
    • Banking
    • 100 - 200 Employee
    • Operations Manager
      • Aug 2017 - Present

      Manager of the operations team of TF Bank in Finland. Ensuring that the process flow works as planned, and implementing improvements in all products.Main responsibilities- Managing customer service & credit control teams- Daily operations management & development- Improving bank processes (Loans/Savings/E-commerce)- HR management- Communication with partners

    • Customer Service Coordinator
      • Nov 2015 - Jul 2017

      Customer service, coordinating customer service, loan granting, savings accounts handling

    • Customer Service
      • Jan 2014 - Oct 2015

      Customer service, loan granting, savings accounts handling

    • Product Specialist
      • May 2013 - Nov 2013
    • International Affairs
    • 700 & Above Employee
    • Trainee
      • May 2013 - Jul 2013

Education

  • Helsingin yliopisto
    Master of Science (MS), Development Geography
    2006 - 2013

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