Markus Maunula
Operations Manager at TF Bank- Claim this Profile
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English Professional working proficiency
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Swedish Limited working proficiency
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Spanish Elementary proficiency
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German Elementary proficiency
Topline Score
Bio
Mikko Hänninen (D.Sc)
Markus is a true professional. He is extremely committed to his work and takes strong initiative in delivering great results. Every organization needs a strong team player like Markus. Hire him!
Mikko Hänninen (D.Sc)
Markus is a true professional. He is extremely committed to his work and takes strong initiative in delivering great results. Every organization needs a strong team player like Markus. Hire him!
Mikko Hänninen (D.Sc)
Markus is a true professional. He is extremely committed to his work and takes strong initiative in delivering great results. Every organization needs a strong team player like Markus. Hire him!
Mikko Hänninen (D.Sc)
Markus is a true professional. He is extremely committed to his work and takes strong initiative in delivering great results. Every organization needs a strong team player like Markus. Hire him!
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Experience
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TF Bank
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Sweden
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Banking
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100 - 200 Employee
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Operations Manager
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Aug 2017 - Present
Manager of the operations team of TF Bank in Finland. Ensuring that the process flow works as planned, and implementing improvements in all products.Main responsibilities- Managing customer service & credit control teams- Daily operations management & development- Improving bank processes (Loans/Savings/E-commerce)- HR management- Communication with partners
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Customer Service Coordinator
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Nov 2015 - Jul 2017
Customer service, coordinating customer service, loan granting, savings accounts handling
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Customer Service
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Jan 2014 - Oct 2015
Customer service, loan granting, savings accounts handling
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Product Specialist
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May 2013 - Nov 2013
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Ministry for Foreign Affairs of Finland
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International Affairs
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700 & Above Employee
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Trainee
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May 2013 - Jul 2013
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Education
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Helsingin yliopisto
Master of Science (MS), Development Geography