Mark Twining
Chief Operations Officer at Curo Services- Claim this Profile
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Topline Score
Bio
Kashif Nafees
Mark is an excellent recruiter and very professional in his approach. He communicates fast and collaborates very strong with his insight knowledge about the company (i.e Microsoft). I’ve worked with other recruiters before but Mark is absolutely one of the best I have worked with. I'd recommend Mark without any hesitation and would relish the opportunity to work with him again in the future!
Glenn S Brown
Quite simply, Mark is one of the best resourcing consultants I have dealt with. One way that he distinguished himself from the rest was his communication; I always felt "up to date", and I was never left wondering. This demonstrates outstanding client care. Through this, through his integrity, and through his personable approach, Mark generated loyalty towards himself and the Curo team. And, without question, he consistently delivered results.
Kashif Nafees
Mark is an excellent recruiter and very professional in his approach. He communicates fast and collaborates very strong with his insight knowledge about the company (i.e Microsoft). I’ve worked with other recruiters before but Mark is absolutely one of the best I have worked with. I'd recommend Mark without any hesitation and would relish the opportunity to work with him again in the future!
Glenn S Brown
Quite simply, Mark is one of the best resourcing consultants I have dealt with. One way that he distinguished himself from the rest was his communication; I always felt "up to date", and I was never left wondering. This demonstrates outstanding client care. Through this, through his integrity, and through his personable approach, Mark generated loyalty towards himself and the Curo team. And, without question, he consistently delivered results.
Kashif Nafees
Mark is an excellent recruiter and very professional in his approach. He communicates fast and collaborates very strong with his insight knowledge about the company (i.e Microsoft). I’ve worked with other recruiters before but Mark is absolutely one of the best I have worked with. I'd recommend Mark without any hesitation and would relish the opportunity to work with him again in the future!
Glenn S Brown
Quite simply, Mark is one of the best resourcing consultants I have dealt with. One way that he distinguished himself from the rest was his communication; I always felt "up to date", and I was never left wondering. This demonstrates outstanding client care. Through this, through his integrity, and through his personable approach, Mark generated loyalty towards himself and the Curo team. And, without question, he consistently delivered results.
Kashif Nafees
Mark is an excellent recruiter and very professional in his approach. He communicates fast and collaborates very strong with his insight knowledge about the company (i.e Microsoft). I’ve worked with other recruiters before but Mark is absolutely one of the best I have worked with. I'd recommend Mark without any hesitation and would relish the opportunity to work with him again in the future!
Glenn S Brown
Quite simply, Mark is one of the best resourcing consultants I have dealt with. One way that he distinguished himself from the rest was his communication; I always felt "up to date", and I was never left wondering. This demonstrates outstanding client care. Through this, through his integrity, and through his personable approach, Mark generated loyalty towards himself and the Curo team. And, without question, he consistently delivered results.
Credentials
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Black Belt Certificate
Social TalentOct, 2016- Oct, 2024
Experience
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Curo Services
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United Kingdom
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Information Technology & Services
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1 - 100 Employee
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Chief Operations Officer
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Oct 2022 - Present
Curo is a pioneer in Microsoft consulting solutions. Born in IT services, we take a partnership-led approach to every engagement, working collaboratively with our clients to help them overcome their business challenges. Supporting some of the most high-profile Microsoft channel partners in the UK, we not only provide access to the best people, but create solutions that deliver critical business outcomes for long-term success.As COO I am responsible for Curo's internal workloads and external capabilities, leading teams in the UK and India. Engaging in strategic decision making and horizon scanning, Coaching future leaders, and designing/implementing new innovative services to ensure the future viability of the business are all key elements of my role. Show less
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Head of Client Services
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Jan 2021 - Sep 2022
As Head of Client Services I am responsible for Curo's account management and delivery capabilities, leading teams in the UK and India. I work with the senior leadership team in strategic discussions to establish and execute on plans for the future direction of the business: increasing business volumes; ensuring the quality of our projects and services; curating new service offerings, etc.
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Partner and Client Account Manager
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May 2017 - Dec 2020
As a Partner and Account Manager I am responsible for the management of a variety of new and existing Microsoft Gold Partner and end-customer accounts; as well as attracting new clients and impressing them with our service. I also part-designed and manage Curo's own partnership programme and partner channel.
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Business Stream Manager
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Jan 2016 - Apr 2017
As a Business Stream Manager I was responsible for the day-to-day management of (and delivery to) existing Microsoft Gold Partner Clients, impressing them with our service.I also lead a team responsible for recruiting/sourcing high quality Microsoft Professionals for our clients from Curo's trusted community, ensuring that they were taking on individuals with the skills necessary to provide the service they required.We source Engineers, Consultants, Developers, DevOps, Architects and Project Managers with experience across the entire Microsoft product stack from infrastructure technologies such as Azure, EMS, OMS, AIP, ASR, Windows 10, Windows Server, Active Directory, Office 365, Exchange Server, Skype for Business/Teams, System Center (SCCM, SCOM), Forefront, App-v, Hyper-v and SharePoint; through to .NET development technologies including Machine Learning/AI, Bots, Mobile, Xamarin, C#, BizTalk, SharePoint, SQL Server, ASP.NET, Silverlight, WPF, WCF and WWF. Show less
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Delivery Lead
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Dec 2013 - Dec 2015
As Delivery Lead I was responsible for recruiting/sourcing high quality Microsoft Professionals from Curo's trusted community, ensuring that our clients were taking on individuals with the skills necessary to provide the service they required.We source Engineers, Consultants, Developers, DevOps, Architects and Project Managers with experience across the entire Microsoft product stack from infrastructure technologies such as Azure, EMS, OMS, AIP, ASR, Windows 10, Windows Server, Active Directory, Office 365, Exchange Server, Skype for Business/Teams, System Center (SCCM, SCOM), Forefront, App-v, Hyper-v and SharePoint; through to .NET development technologies including Machine Learning/AI, Bots, Mobile, Xamarin, C#, BizTalk, SharePoint, SQL Server, ASP.NET, Silverlight, WPF, WCF and WWF.Clients include: Microsoft Consulting Services, Bing, MSN, Skype and Xbox as well as a variety of Microsoft Gold Partners across the UK. Show less
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Resourcing Consultant
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Jul 2011 - Dec 2013
As a Resourcing Consultant I was responsible for recruiting/sourcing high quality Microsoft Professionals from Curo's trusted community, ensuring that our clients were taking on individuals with the skills necessary to provide the service they required.We source Engineers, Consultants, Developers, DevOps, Architects and Project Managers with experience across the entire Microsoft product stack from infrastructure technologies such as Azure, EMS, OMS, AIP, ASR, Windows 10, Windows Server, Active Directory, Office 365, Exchange Server, Skype for Business/Teams, System Center (SCCM, SCOM), Forefront, App-v, Hyper-v and SharePoint; through to .NET development technologies including Machine Learning/AI, Bots, Mobile, Xamarin, C#, BizTalk, SharePoint, SQL Server, ASP.NET, Silverlight, WPF, WCF and WWF.Clients include: Microsoft Consulting Services, Bing, MSN, Skype and Xbox as well as a variety of Microsoft Gold Partners across the UK. Show less
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Resourcing Administrator
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Aug 2010 - Jun 2011
Part-time admin work during my final year at university.
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Microsoft
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United States
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Software Development
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200 - 300 Employee
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Resource Manager
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Jul 2009 - Jul 2010
Microsoft Consulting Services deliver leading-edge technical consulting and support to help clients gain maximum value from their investment in Microsoft technology by helping them save money, increase productivity and realise their business vision – sooner than they thought possible. Projects delivered by MCS range from implementation and configuration of technologies such as Windows 7, Windows Server, Active Directory, Exchange Server, OCS/Lync, System Center (SCOM, SCCM), Forefront, Virtualisation and SharePoint; to the development of bespoke applications using .NET, C#, SQL Server, SharePoint, BizTalk, Silverlight, WPF, WCF, WWF and ASP.NET. As a Resource Manager I was tasked with co-ordinating the internal pool of approx 130 engineers, consultants, developers, architects, project managers etc in order to ensure that clients like Nationwide, BNP Paribas, Thomson Reuters, Vodafone, Clifford Chance, Astra Zeneca, Diageo, Unilever, NHS, DWP, HMRC, BBC and Tesco had the right people onsite to complete projects in good time and to a high standard in the UK and across EMEA. I lead the sub-contracting process managing relationships with partner companies/recruiters to fill overflow and niche requirements on consulting projects. Compiling job specifications, reviewing CVs and organising interviews to find the best talent for our clients. Heavy involvement in the reporting process meant restructuring the way MCS track the utilisation of their consultants allowing more reactive management decisions to be made. Show less
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Education
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2007 - 2011
University of Hertfordshire
Bachelor of Science (BSc), Mathematics and Computer Science
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