Mark Schoenfelt

Senior Customer Success Manager | Major Accounts at eMaint
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Location
Cape Coral, Florida, United States, US
Languages
  • English Native or bilingual proficiency

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T.J. Groth

Over the last year I've been fortunate enough to work with Mark. His work ethic and dedication to his role have always been paramount. In addition he is a great person that has proven time and time again how to be successful. While on his team we sat next to each other and I witnessed first hand his attention to detail ensuring his clients were being taken care of in the highest fashion, and uncovering opportunities where those before him could not.

Charles Newsome

Mark exhibits true professionalism in all work environments. He has profound leadership skills as well as being an excellent trainer and supervisor. Mark will add to your bottom line.

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Senior Customer Success Manager | Major Accounts
      • Sep 2020 - Present
    • Owner
      • Jul 2019 - Present
    • United States
    • Education Management
    • 1 - 100 Employee
    • Sales Representative | Team Lead
      • Jul 2013 - Apr 2020

      -Delivered post-secondary financial education training both live and online lead by Robert Kiyosaki, author of Rich Dad Poor Dad. -B2C sales role offering a suite of investment training courses. -Sales products included two different application software (SaaS). -Responsible for net new sales. -Responsible for collection of funds on existing contracts. -Responsible for saving sales in jeopardy of cancellation. Rich Dad Education is dedicated to elevating the… Show more -Delivered post-secondary financial education training both live and online lead by Robert Kiyosaki, author of Rich Dad Poor Dad. -B2C sales role offering a suite of investment training courses. -Sales products included two different application software (SaaS). -Responsible for net new sales. -Responsible for collection of funds on existing contracts. -Responsible for saving sales in jeopardy of cancellation. Rich Dad Education is dedicated to elevating the financial well-being of people from all walks of life. Based on the teachings of Robert Kiyosaki, entrepreneur, investor, educator and author of revolutionary bestseller Rich Dad Poor Dad, Rich Dad Education offers best-in-class training, products and services designed to help our students take control of their financial futures, escape the rat race and join the financial elite on the fast track to success. Show less -Delivered post-secondary financial education training both live and online lead by Robert Kiyosaki, author of Rich Dad Poor Dad. -B2C sales role offering a suite of investment training courses. -Sales products included two different application software (SaaS). -Responsible for net new sales. -Responsible for collection of funds on existing contracts. -Responsible for saving sales in jeopardy of cancellation. Rich Dad Education is dedicated to elevating the… Show more -Delivered post-secondary financial education training both live and online lead by Robert Kiyosaki, author of Rich Dad Poor Dad. -B2C sales role offering a suite of investment training courses. -Sales products included two different application software (SaaS). -Responsible for net new sales. -Responsible for collection of funds on existing contracts. -Responsible for saving sales in jeopardy of cancellation. Rich Dad Education is dedicated to elevating the financial well-being of people from all walks of life. Based on the teachings of Robert Kiyosaki, entrepreneur, investor, educator and author of revolutionary bestseller Rich Dad Poor Dad, Rich Dad Education offers best-in-class training, products and services designed to help our students take control of their financial futures, escape the rat race and join the financial elite on the fast track to success. Show less

    • United States
    • Information Services
    • 700 & Above Employee
    • Sales Account Executive
      • 2011 - 2013

      -Built excellent trust based client relationships. -Effectively managed, retained, and grew a 650K territory. -B2B sales targeting C-level executives. -Delivered strategic research and insight for IT professionals. Gartner, Inc, officially known as Gartner, is a global research and advisory firm providing information, advice, and tools for leaders in IT, finance, HR, customer service and support, communications, legal and compliance, marketing, sales, and supply… Show more -Built excellent trust based client relationships. -Effectively managed, retained, and grew a 650K territory. -B2B sales targeting C-level executives. -Delivered strategic research and insight for IT professionals. Gartner, Inc, officially known as Gartner, is a global research and advisory firm providing information, advice, and tools for leaders in IT, finance, HR, customer service and support, communications, legal and compliance, marketing, sales, and supply chain functions. Its headquarters are in Stamford, Connecticut, United States. The firm changed its name from Gartner Group, Inc to Gartner in 2000. It is a member of the S&P 500. Show less -Built excellent trust based client relationships. -Effectively managed, retained, and grew a 650K territory. -B2B sales targeting C-level executives. -Delivered strategic research and insight for IT professionals. Gartner, Inc, officially known as Gartner, is a global research and advisory firm providing information, advice, and tools for leaders in IT, finance, HR, customer service and support, communications, legal and compliance, marketing, sales, and supply… Show more -Built excellent trust based client relationships. -Effectively managed, retained, and grew a 650K territory. -B2B sales targeting C-level executives. -Delivered strategic research and insight for IT professionals. Gartner, Inc, officially known as Gartner, is a global research and advisory firm providing information, advice, and tools for leaders in IT, finance, HR, customer service and support, communications, legal and compliance, marketing, sales, and supply chain functions. Its headquarters are in Stamford, Connecticut, United States. The firm changed its name from Gartner Group, Inc to Gartner in 2000. It is a member of the S&P 500. Show less

    • Financial Services
    • 1 - 100 Employee
    • Financial Professional
      • 2009 - 2011

      -Provided needs based financial solutions. -Analyzed and advised clients on their retirement goals. -Created an utilized a multifaceted marketing campaign involving cold calls, direct sales, networking, and mailer campaigns to both individuals and corporations (B2B). -Sold a comprehensive line of investments, insurance, and financial products. (NYSE: PRU) is a Fortune Global 500 company and the largest US insurance company. Its subsidiaries provide insurance, investment… Show more -Provided needs based financial solutions. -Analyzed and advised clients on their retirement goals. -Created an utilized a multifaceted marketing campaign involving cold calls, direct sales, networking, and mailer campaigns to both individuals and corporations (B2B). -Sold a comprehensive line of investments, insurance, and financial products. (NYSE: PRU) is a Fortune Global 500 company and the largest US insurance company. Its subsidiaries provide insurance, investment management, and other financial products and services to both retail and institutional customers throughout the United States and in over 40 other countries. Show less -Provided needs based financial solutions. -Analyzed and advised clients on their retirement goals. -Created an utilized a multifaceted marketing campaign involving cold calls, direct sales, networking, and mailer campaigns to both individuals and corporations (B2B). -Sold a comprehensive line of investments, insurance, and financial products. (NYSE: PRU) is a Fortune Global 500 company and the largest US insurance company. Its subsidiaries provide insurance, investment… Show more -Provided needs based financial solutions. -Analyzed and advised clients on their retirement goals. -Created an utilized a multifaceted marketing campaign involving cold calls, direct sales, networking, and mailer campaigns to both individuals and corporations (B2B). -Sold a comprehensive line of investments, insurance, and financial products. (NYSE: PRU) is a Fortune Global 500 company and the largest US insurance company. Its subsidiaries provide insurance, investment management, and other financial products and services to both retail and institutional customers throughout the United States and in over 40 other countries. Show less

    • Sales/ Collections/ Advisor
      • 1999 - 2009

      2005 - 2009 Advisor -Handled inbound sales, collections and customer service calls. -Offered students a training-based curriculum and products encompassing personal and business financial management. -Assisted students with post-secondary career training programs which included real estate investment, business formation and operations, securities and international investment, asset protection, tax planning, and stock market investing. 2003 - 2004 Collections Manager… Show more 2005 - 2009 Advisor -Handled inbound sales, collections and customer service calls. -Offered students a training-based curriculum and products encompassing personal and business financial management. -Assisted students with post-secondary career training programs which included real estate investment, business formation and operations, securities and international investment, asset protection, tax planning, and stock market investing. 2003 - 2004 Collections Manager -Coached, developed and managed a team of five collection agents. -Effectively motivated sales team in a high energy sales environment. -Prepared tracking reports for collection percentages. -Effectively communicated with senior management regarding team results. 1999 - 2003 Field Sales Manager -Managed, coached and developed a team of four to six sales professionals. -Served as a front line manager and traveled as needed. -Responsible for all sales, legal compliance and contract spending. -Effectively motivated sales team in a high energy sales environment. Show less 2005 - 2009 Advisor -Handled inbound sales, collections and customer service calls. -Offered students a training-based curriculum and products encompassing personal and business financial management. -Assisted students with post-secondary career training programs which included real estate investment, business formation and operations, securities and international investment, asset protection, tax planning, and stock market investing. 2003 - 2004 Collections Manager… Show more 2005 - 2009 Advisor -Handled inbound sales, collections and customer service calls. -Offered students a training-based curriculum and products encompassing personal and business financial management. -Assisted students with post-secondary career training programs which included real estate investment, business formation and operations, securities and international investment, asset protection, tax planning, and stock market investing. 2003 - 2004 Collections Manager -Coached, developed and managed a team of five collection agents. -Effectively motivated sales team in a high energy sales environment. -Prepared tracking reports for collection percentages. -Effectively communicated with senior management regarding team results. 1999 - 2003 Field Sales Manager -Managed, coached and developed a team of four to six sales professionals. -Served as a front line manager and traveled as needed. -Responsible for all sales, legal compliance and contract spending. -Effectively motivated sales team in a high energy sales environment. Show less

Education

  • University of Central Florida
    Bachelor's Degree, Communications
    1995 - 1999

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