Mark Roethof
Freelance ServiceNow Consultant at Bitez Hyperautomation Technology- Claim this Profile
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Dutch Native or bilingual proficiency
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English Full professional proficiency
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German Limited working proficiency
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Turkish Elementary proficiency
Topline Score
Bio
Credentials
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ServiceNow Micro-Certification Welcome to ServiceNow
ServiceNowJul, 2022- Nov, 2024 -
ServiceNow Micro-Certification Application Developer Process Creator
ServiceNowSep, 2021- Nov, 2024 -
ServiceNow Micro-Certification Application Developer User Interface Creator
ServiceNowSep, 2021- Nov, 2024 -
ServiceNow Micro-Certification Citizen Developer Application Creator
ServiceNowSep, 2021- Nov, 2024 -
ServiceNow Micro-Certification Citizen Developer Process Creator
ServiceNowSep, 2021- Nov, 2024 -
ServiceNow Micro-Certification Suite Application Developer Core Skills
ServiceNowSep, 2021- Nov, 2024 -
ServiceNow Micro-Certification Suite Citizen Developer Core Skills
ServiceNowSep, 2021- Nov, 2024 -
ServiceNow Certified Implementation Specialist - Hardware Asset Management (CIS-HAM)
ServiceNowJul, 2021- Nov, 2024 -
ServiceNow Micro-Certification Business Continuity
ServiceNowMay, 2021- Nov, 2024 -
ServiceNow Micro-Certification DevOps
ServiceNowMay, 2021- Nov, 2024 -
ServiceNow Certified Implementation Specialist - Vendor Risk Management (CIS-VRM)
ServiceNowNov, 2020- Nov, 2024 -
ServiceNow Certification Partner Pre-Sales Specialization: Field Service Management
ServiceNowOct, 2020- Nov, 2024 -
ServiceNow Certification Partner Pre-Sales Specialization: Now Intelligence
ServiceNowOct, 2020- Nov, 2024 -
ServiceNow Certification Partner Pre-Sales Specialization: Now Platform
ServiceNowOct, 2020- Nov, 2024 -
ServiceNow Certification Partner Sales Specialization: Field Service Management
ServiceNowOct, 2020- Nov, 2024 -
ServiceNow Certified Implementation Specialist - Security Incident Response (CIS-SIR)
ServiceNowJul, 2020- Nov, 2024 -
ServiceNow Certified Implementation Specialist - Vulnerability Response (CIS-VR)
ServiceNowJun, 2020- Nov, 2024 -
ServiceNow Certified Implementation Specialist - Event Management (CIS-EM)
ServiceNowMay, 2020- Nov, 2024 -
ServiceNow Certified Implementation Specialist - Service Mapping (CIS-SM)
ServiceNowMay, 2020- Nov, 2024 -
ServiceNow Micro-Certification CMDB Health
ServiceNowMay, 2020- Nov, 2024 -
ServiceNow Micro-Certification Configure the CMDB
ServiceNowMay, 2020- Nov, 2024 -
ServiceNow Certified Implementation Specialist - Project Portfolio Management (CIS-PPM)
ServiceNowMar, 2020- Nov, 2024 -
ServiceNow Certified Implementation Specialist - Discovery (CIS-Discovery)
ServiceNowJan, 2020- Nov, 2024 -
ServiceNow Certified Implementation Specialist - Software Asset Management (CIS-SAM)
ServiceNowNov, 2019- Nov, 2024 -
ServiceNow Certified Implementation Specialist - Application Portfolio Management (CIS-APM)
ServiceNowJun, 2019- Nov, 2024 -
ServiceNow Micro-Certification CSM with Service Management for Implementers
ServiceNowMay, 2019- Nov, 2024 -
ServiceNow Micro-Certification Flow Designer
ServiceNowMay, 2019- Nov, 2024 -
ServiceNow Micro-Certification IntegrationHub
ServiceNowMay, 2019- Nov, 2024 -
ServiceNow Micro-Certification Agile and Test Management Implementation
ServiceNowMar, 2019- Nov, 2024 -
ServiceNow Micro-Certification Platform Subscription Model
ServiceNowMar, 2019- Nov, 2024 -
ServiceNow Certified Implementation Specialist - Human Resource Service Delivery (CIS-HR)
ServiceNowJan, 2019- Nov, 2024 -
ServiceNow Suite Certification HR Enterprise
ServiceNowJan, 2019- Nov, 2024 -
ServiceNow Suite Certification HR Professional
ServiceNowJan, 2019- Nov, 2024 -
ServiceNow Micro-Certification Application Portfolio Management
ServiceNowNov, 2018- Nov, 2024 -
ServiceNow Micro-Certification HR Integrations
ServiceNowNov, 2018- Nov, 2024 -
ServiceNow Micro-Certification Agent Intelligence
ServiceNowOct, 2018- Nov, 2024 -
ServiceNow Micro-Certification Asset Models Management
ServiceNowOct, 2018- Nov, 2024 -
ServiceNow Micro-Certification Enterprise Onboarding and Transitions
ServiceNowOct, 2018- Nov, 2024 -
ServiceNow Micro-Certification Performance Analytics
ServiceNowOct, 2018- Nov, 2024 -
ServiceNow Micro-Certification Service Portal
ServiceNowOct, 2018- Nov, 2024 -
ServiceNow Micro-Certification Virtual Agent
ServiceNowOct, 2018- Nov, 2024 -
ServiceNow Suite Certification CSM Professional
ServiceNowOct, 2018- Nov, 2024 -
ServiceNow Suite Certification ITSM Professional
ServiceNowOct, 2018- Nov, 2024 -
ServiceNow Certification Partner Pre-Sales Specialization: IT Asset Management
ServiceNowSep, 2018- Nov, 2024 -
ServiceNow Certification Partner Pre-Sales Specialization: IT Business Management
ServiceNowSep, 2018- Nov, 2024 -
ServiceNow Certification Partner Pre-Sales Specialization: IT Operations Management
ServiceNowSep, 2018- Nov, 2024 -
ServiceNow Certification Partner Pre-Sales Specialization: Security Operations
ServiceNowSep, 2018- Nov, 2024 -
ServiceNow Certification Partner Sales Specialization: IT Asset Management
ServiceNowSep, 2018- Nov, 2024 -
ServiceNow Certification Partner Sales Specialization: IT Business Management
ServiceNowSep, 2018- Nov, 2024 -
ServiceNow Certification Partner Sales Specialization: IT Operations Management
ServiceNowSep, 2018- Nov, 2024 -
ServiceNow Certification Partner Sales Specialization: Security Operations
ServiceNowSep, 2018- Nov, 2024 -
ServiceNow Certification Partner Pre-Sales Specialization: Governance, Risk & Compliance
ServiceNowAug, 2018- Nov, 2024 -
ServiceNow Certification Partner Sales Specialization: Governance, Risk & Compliance
ServiceNowAug, 2018- Nov, 2024 -
ServiceNow Certified Implementation Specialist - Customer Service Management (CIS-CSM)
ServiceNowAug, 2018- Nov, 2024 -
ServiceNow Certification Partner Sales Specialization: Customer Service Management
ServiceNowJul, 2018- Nov, 2024 -
ServiceNow Certification Partner Sales Specialization: Human Resource Service Delivery
ServiceNowJul, 2018- Nov, 2024 -
ServiceNow Certification Partner Sales Specialization: IT Service Management
ServiceNowJul, 2018- Nov, 2024 -
ServiceNow Certification Partner Sales Specialization: Performance Analytics
ServiceNowJul, 2018- Nov, 2024 -
ServiceNow Certification Partner Sales Specialization: Platform
ServiceNowJul, 2018- Nov, 2024 -
ServiceNow Certification Pre-Sales Specialization: Customer Service Management
ServiceNowJul, 2018- Nov, 2024 -
ServiceNow Certification Pre-Sales Specialization: HR Service Delivery
ServiceNowJul, 2018- Nov, 2024 -
ServiceNow Certification Pre-Sales Specialization: IT Service Management
ServiceNowJul, 2018- Nov, 2024 -
ServiceNow Certification Pre-Sales Specialization: Performance Analytics
ServiceNowJul, 2018- Nov, 2024 -
ServiceNow Certified Application Developer (CAD)
ServiceNowJun, 2018- Nov, 2024 -
ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM)
ServiceNowMay, 2018- Nov, 2024 -
ServiceNow Accreditation Service Portal
ServiceNowMar, 2018- Nov, 2024 -
ServiceNow Human Resources Istanbul Services Sales Learning Path
ServiceNowMar, 2018- Nov, 2024 -
ServiceNow Communication Workshop Training for Partners
ServiceNowDec, 2017- Nov, 2024 -
ServiceNow SAIF Fundamentals
ServiceNowNov, 2017- Nov, 2024 -
ServiceNow Accreditation Customer Service Mgmt (Technical)
ServiceNowSep, 2017- Nov, 2024 -
ServiceNow Accreditation Express
ServiceNowSep, 2017- Nov, 2024 -
ServiceNow Certified System Administrator (CSA)
ServiceNowJan, 2017- Nov, 2024 -
ServiceNow Accreditation Change Management
ServiceNowJan, 2017- Nov, 2024 -
ServiceNow Accreditation Edge Encryption
ServiceNowJan, 2017- Nov, 2024 -
ServiceNow Accreditation Financial Management
ServiceNowJan, 2017- Nov, 2024 -
ServiceNow Accreditation Human Resources
ServiceNowJan, 2017- Nov, 2024 -
ServiceNow Accreditation Incident Management
ServiceNowJan, 2017- Nov, 2024 -
ServiceNow Accreditation Orchestration
ServiceNowJan, 2017- Nov, 2024 -
ServiceNow Accreditation Performance Analytics
ServiceNowJan, 2017- Nov, 2024 -
ServiceNow Accreditation Platform Core
ServiceNowJan, 2017- Nov, 2024 -
ServiceNow Accreditation Problem Management
ServiceNowJan, 2017- Nov, 2024 -
ServiceNow Accreditation Project Portfolio Suite
ServiceNowJan, 2017- Nov, 2024 -
ServiceNow Accreditation Technical Best Practices
ServiceNowJan, 2017- Nov, 2024 -
HP Operations Orchestration 10.x Software (ATP)
Hewlett Packard EnterpriseDec, 2016- Nov, 2024 -
Sport Psychology
NTIJul, 2011- Nov, 2024 -
Practice Supervisor in Sports
ASKDec, 2010- Nov, 2024 -
HP Service Manager 7 (Implementing HPSM Software)
HPOct, 2008- Nov, 2024 -
ITIL 2 Foundations
ExinFeb, 2008- Nov, 2024 -
Driver's license
CBRAug, 2003- Nov, 2024
Experience
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Bitez Hyperautomation Technology
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Netherlands
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IT Services and IT Consulting
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1 - 100 Employee
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Freelance ServiceNow Consultant
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Jul 2022 - Present
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Landstede Hammers
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Netherlands
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Spectator Sports
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1 - 100 Employee
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2nd Assistant Coach/Analyst
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Jul 2016 - Mar 2023
(Professional sports organization)2nd Assistant Coach/Analyst men's seniors professional team (runner-up National Cup 2023, winner Dutch Supercup 2019, winner Dutch Basketball League 2019, runner-up National Cup 2019, winner Dutch Supercup 2017, runner-up Dutch Basketball League 2017, runner-up National Cup 2017).- Ingame play by play analysis;- Game shot selection analysis;- Player efficiency rating analysis;- Tagging of live video and viewing clips during halftime break at games. Show less
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Teammanager
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Jul 2016 - Jun 2018
(Professional sports organization)Associate teammanager men's seniors first team (winner Dutch Supercup 2017, runner-up Dutch Basketball League 2017, runner-up National Cup 2017). Maintaining and facilitating the general running of the team - supported by the office staff - to ensure players and coaching staff members can concentrate in full on their sports specific duties. In addition, expanded the maturity level of the sports program.- Creation of a (semi-)automated filming of practices;- Introduction of live statistics at home games;- Record and digitize of work processes;- Setting up a cloud environment to share game and scouting information. Show less
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Eraneos - Powered by Quint
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Netherlands
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Business Consulting and Services
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200 - 300 Employee
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Technical Platform Architect
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Jan 2021 - May 2022
(ServiceNow implementation, training and support services)Technical Platform Architect.- Advising in pre-sales processes;- Custom Application design and development;- Giving knowledge sessions internally, at customers and ServiceNow;- Implementations of EC, HRSD, VA;- Revising System Upgrade and System Clone procedures at customers;- Participating in tenders;- Setting up and testing design principles and internal quality control.
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Technical Consultant
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Nov 2016 - Dec 2020
(ServiceNow implementation, training and support services)Technical Consultant.- Custom Application design and development;- Development and support in DevOps context;- Implementations of ITSM, CSM, FM, GRC, SAM, SP, VA, Now Mobile, Agile development;- Performing release upgrades from Istanbul;- Setting up and maintain REST and SOAP integrations.
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Rabobank
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Netherlands
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Banking
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700 & Above Employee
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DevOps IT Specialist
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May 2013 - Sep 2016
(IT domain international financial service provider)IT Specialist within the support and development team in the area of automation (HP Operations Orchestration). Since 2014 in Agile/Scrum and DevOps related, up to 2014 in development related. - Advising and supporting the customer with customer applications;- Automating IT support processes;- Educating new colleagues;- Maintain, test and develop changes;- Manage the specialist software and environments;- Participate in projects. Show less
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Technical Application Support
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Apr 2008 - Apr 2013
(IT domain international financial service provider)Primary responsibility technical application support within support and development team in the area of IT Service Management tooling (multiple HP products).- Arrange specialist software installations and upgrades;- Educating new colleagues;- Manage the specialist software and environments (24x7 environment);- Maintain, test and develop changes;- Participate in projects;- Primary contact with vendor.
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2e2 Consulting
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Netherlands
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IT Services and IT Consulting
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1 - 100 Employee
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Technical Consultant
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Nov 2007 - May 2011
(Specialized services In IT Service Management) Technical Consultant in the area of IT Service Management software (several HP products). (Specialized services In IT Service Management) Technical Consultant in the area of IT Service Management software (several HP products).
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Limagrain Advanta Nederland (FKA Innoseeds / Cebeco Seeds / Cebeco Zaden)
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Lelystad, Netherlands
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Co-worker Registration and Preservation / Barly / Wheat
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Jun 2001 - Aug 2009
(Crop breading) Since 2006 department assistant barley and oats and registration and preservation (July and August 2009 as well 2008, July to October 2007 and 2006). Until 2005 as holiday job in the months of June to August. (Crop breading) Since 2006 department assistant barley and oats and registration and preservation (July and August 2009 as well 2008, July to October 2007 and 2006). Until 2005 as holiday job in the months of June to August.
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Specialist Retail Systems
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Almere, Netherlands
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Software Engineer / Internship
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Sep 2005 - May 2006
(Innovative IT automation for retail) Internship followed by entry into service as a Software Engineer in the development and software support team. (Innovative IT automation for retail) Internship followed by entry into service as a Software Engineer in the development and software support team.
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e-Webs
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Amsterdam, Netherlands
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Internship
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Feb 2004 - Jun 2004
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AVPRO
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Dronten, Netherlands
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Internship
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Sep 2001 - Jan 2002
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O.B.S. De Lepelaar
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Lelystad, Netherlands
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Internship
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Feb 2001 - Apr 2001
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Education
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INHOLLAND University
University Of Applied Sciences Education, Information and Communication Technology -
ROC Flevoland
Senior Secondary Vocational Education, System Manager Small Business Company -
SGL
Lower General Secondary Education -
Zuiderzeeschool
Primary School