Experience

Barcodes Group, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Chief Technology Officer

  • 2015 - Jun 2023

  Greater Chicago Area Managed technical innovation and strategy for active B2B customers with a focus on driving innovation and business growth. Collaborated with executive teams to implement new strategic improvements aligned with organizational goals. Notable Contributions: • Drove significant revenue growth by owning and managing all commercial technology SaaS platforms, including product management, software development, and operations to drive an increase in MRR increase and ARR. • Generated… Show more Managed technical innovation and strategy for active B2B customers with a focus on driving innovation and business growth. Collaborated with executive teams to implement new strategic improvements aligned with organizational goals. Notable Contributions: • Drove significant revenue growth by owning and managing all commercial technology SaaS platforms, including product management, software development, and operations to drive an increase in MRR increase and ARR. • Generated contract revenue in the first year of deployment by building and implementing an intelligence/AI platform; responsible for securing Hardware as a Service (HaaS) deals with well-recognized companies. • Managed a diverse range of systems and technology platforms, such as commercial SaaS Warehouse Management Systems, Asset Management Systems, Business Intelligence/AI systems, Automation Systems, and Identity & Access Control Systems. • Defined, implemented, and managed global IT/IS strategic roadmap, aligning IT to corporate objectives and delivering value-added solutions, including NetSuite ERP, Salesforce CRM, Amazon AWS, and Azure. • Achieved significant reduction in IT infrastructure costs while consistently keeping IT OPEX at a minimal cost to reduce impact on revenue, especially when integrating M&A via centralized organization and systems. • Directed all aspects of IT operations, including web and mobile development teams, infrastructure, and help desk operations, across IT Centers in Chicago, Toronto, London, Cincinnati, Minneapolis, Miami, and Portland.

• Executive IT Consultant

  • 2023 - 2023

  Chicago, Illinois, United States



SLSRFID

• Chief Technology Officer

  • 2021 - 2023

  Howell, Michigan, United States Directed company-wide technical operations and SaaS development for major player in the RFID technology Industry. Leveraged technical expertise to identify innovative opportunities that address the organization’s unique needs. Notable Contributions: • Managed and oversaw all internal technology and the proprietary SaaS software responsible for driving RFID readers and seamlessly integrating with multiple ERP/WMS systems.



Plasco ID

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Chief Technology Officer

  • 2015 - 2023

  Miami, Florida, United States Managed and directed IT initiatives while overseeing operations and infrastructure to ensure system availability, reliability, and security. Drove innovation and collaborated with leadership to understand business needs to source solutions. Notable Contributions: • Spearheaded the definition, implementation, and management of a global IT/IS strategic roadmap, including commercial SaaS software, resulting in increased operational efficiency and improved customer… Show more Managed and directed IT initiatives while overseeing operations and infrastructure to ensure system availability, reliability, and security. Drove innovation and collaborated with leadership to understand business needs to source solutions. Notable Contributions: • Spearheaded the definition, implementation, and management of a global IT/IS strategic roadmap, including commercial SaaS software, resulting in increased operational efficiency and improved customer experience. • Implemented and/or improved Salesforce CRM, Eloqua, and a host of other technologies, resulting in streamlined business operations and increased productivity. • Championed security initiatives, with a specific focus on SOC2 and PCI compliance, ensuring the protection of consumer data and maintaining regulatory compliance. • Led the development of E-commerce sites in close partnership with the marketing team, driving increased revenue and enhancing the customer experience. Show less



Barcodes Group, Inc.

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Vice President of Professional Services

  • 2017 - 2021

  Chicago, Illinois, United States Championed and managed all IT Professional Services, including Repair, Kit, Config, and Installations across multiple service centers, catering to nationally recognized brands in the retail, warehouse and restaurant space. Notable Contributions: • Pioneered the establishment of the US Professional Services team and spearheaded a business growth of annually over four years through strategic expansion of service offerings and acquisition of new customers. • Delivered seamless and… Show more Championed and managed all IT Professional Services, including Repair, Kit, Config, and Installations across multiple service centers, catering to nationally recognized brands in the retail, warehouse and restaurant space. Notable Contributions: • Pioneered the establishment of the US Professional Services team and spearheaded a business growth of annually over four years through strategic expansion of service offerings and acquisition of new customers. • Delivered seamless and reliable services, positioning the company as the preferred choice for outsourced IT services and generating surge in incremental service revenue and rise in cross-selling opportunities. • Managed "as-a-service" mobile scanning devices, printers, and other equipment, leading to a reduction in device downtime and boost in device utilization rates for customers. Show less



Pampered Chef

• United States
• Food and Beverage Retail
• 700 & Above Employee

• Director of Engineering

  • 2011 - 2015

  Addison, IL Designed, deployed, and managed all IT systems, software development, technical operations, and platforms spanning U.S., Canada, UK, Germany, and Mexico. Defined and implemented global IT/IS strategy roadmap to align corporate objectives. Notable Contributions: • Directed all IT operations, spanning several global offices, including the implementation and management of SAP Hybris E-Commerce, Oracle ERP, Salesforce, ExactTarget, E-Mail, Video Conferencing Software Platforms, PCI… Show more Designed, deployed, and managed all IT systems, software development, technical operations, and platforms spanning U.S., Canada, UK, Germany, and Mexico. Defined and implemented global IT/IS strategy roadmap to align corporate objectives. Notable Contributions: • Directed all IT operations, spanning several global offices, including the implementation and management of SAP Hybris E-Commerce, Oracle ERP, Salesforce, ExactTarget, E-Mail, Video Conferencing Software Platforms, PCI Compliance, and Cloud Infrastructure. • Managed and oversaw team of IT professionals, providing guidance, mentorship, and support to direct reports. • Delivered and managed the Hybris E-Commerce B2B & B2C Platform (HTML, Java, and Oracle) SaaS offering; utilized Agile methodologies to develop and launch modules that enhance user experience and drive revenue growth. • Spearheaded the development of an award-winning mobile application with a custom-branded credit card swipe feature that resulted in cost savings and reduced credit card processing fees. • Established and developed an IT center of excellence, aligning IT Risk Management with operational standards and procedures to ensure smooth operations and mitigate risks. • Optimized global standards, processes, and IT governance, resulting in increased efficiency and effectiveness of IT operations. • Managed a mixed environment of Open Stack and Windows in a fully virtualized, geographically dispersed environment, enabling high levels of availability. • Led efforts to achieve global SOX and PCI compliance, resulting in the successful completion of a PCI Credit Card tokenization project and ensuring compliance with relevant regulations. Show less



RR Donnelley

• United States
• Advertising Services
• 700 & Above Employee

• Senior Services Manager

  • Mar 2006 - Mar 2011

  Managed multiple development teams that built and maintained Digital Media SAAS solutions. Notable Contributions: • Designed and implemented near-shore/offshore BPO production workflow system that collected, managed, and distributed on-demand work from numerous global production sites worldwide. System facilitated daily work volume for numerous domestic employees at multiple sites and offshore employees and saved valuable dollars in production costs annually via workflow… Show more Managed multiple development teams that built and maintained Digital Media SAAS solutions. Notable Contributions: • Designed and implemented near-shore/offshore BPO production workflow system that collected, managed, and distributed on-demand work from numerous global production sites worldwide. System facilitated daily work volume for numerous domestic employees at multiple sites and offshore employees and saved valuable dollars in production costs annually via workflow automation. • Planned, managed, and negotiated integration efforts, including integration with client proprietary internal systems for clients. Clients included: Walmart, JCPenney, Toys R Us, Polo, Capital One, Merck, Lands End, Belk, Walgreens, and several others. Show less