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Experience

    • Canada
    • Manufacturing
    • 1 - 100 Employee
    • Director of Operations
      • Jan 2023 - Present

    • General Manager
      • 2019 - Jan 2023

      - Overseeing daily business operations.- Developing and implementing growth strategies.- Training low-level managers and staff.- Creating and managing budgets.- Improving revenue.- Hiring employees.- Evaluating performance and productivity.- Analyzing accounting and financial data.- Researching and identifying growth opportunities.- Generating reports and giving presentations.

    • Poland
    • Retail Office Equipment
    • Ford GT Global Service Program Manager at Multimatic Niche Vehicle Production
      • Mar 2017 - Jan 2019

      Global Service Program Manager for Multimatic Niche Vehicle Production for the Ford Performance Division and Ford GT supercar. Global Service Program Manager for Multimatic Niche Vehicle Production for the Ford Performance Division and Ford GT supercar.

    • General Manager
      • Oct 2010 - Feb 2017

      -Oversee production, staff and logistics. -Manage special projects -Oversee quality control and ensure manufactured components meet manufacturing specifications and resolve quality issues as they arise -Forecasting of sales & production, based on market trends and sales initiatives. -Product demonstration and support for new product launch. -Investigate new growth opportunities and perform market analysis. -Pricing negotiation with suppliers and vendors. -Maintain and communicate product and sales information among dealers and clients. -Correspond with dealer network to develop sales strategies, objectives and joint promotions. -Keep current with new and emerging technologies which may enhance the profitability. -Short and long term production and delivery planning. Accomplishments -Identifying and eliminating inefficiencies. -Increased productivity by refining manufacturing processes. Show less

    • Canada
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • Brand Specialist
      • 2007 - 2009

      -Brand specialist and representative. -Client consulting regarding high-end vehicle purchases. -Recruited and serviced large fleet accounts. -Presentations to corporate clients describing the advantages of fleet purchases. -Promote and complete the sale of Mercedes-Benz vehicles in an appropriate, -Professional and ethical manner with the highest regard to exemplary customer service. -Service all allocated sales inquiries in a prompt and effective fashion. -Brand specialist and representative. -Client consulting regarding high-end vehicle purchases. -Recruited and serviced large fleet accounts. -Presentations to corporate clients describing the advantages of fleet purchases. -Promote and complete the sale of Mercedes-Benz vehicles in an appropriate, -Professional and ethical manner with the highest regard to exemplary customer service. -Service all allocated sales inquiries in a prompt and effective fashion.

    • Porsche Service & Aftersales Specialist
      • 2002 - 2007

      -Prepare and analyze reports for inventory and financial information -Responsible for national wholesale and client accounts -Inventory Analysis -Managing and merchandising Aftersales and retail -Client consulting and problem solving for product specific issues -Utilized custom database for client vehicles -Lead staff training regarding Porsche internal processes and product information -Work closely with managers to establish department goals and objectives Accomplishments -Through a team effort Pfaff Porsche achieved #1 part sales in Canada and a top 10 finish in North America. -Achieved and maintained an average of 95% in ongoing Porsche aftersales testing and training. -Took on special projects involving vehicle customization and client consultation. Show less

Education

  • Humber College
    Computer Systems Networking and Telecommunications

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