Marko Tatic

Rental Agent at Enterprise Rent-A-Car - AJAR
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Contact Information
us****@****om
(386) 825-5501
Location
Serbia, RS

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Experience

    • Saudi Arabia
    • Travel Arrangements
    • 100 - 200 Employee
    • Rental Agent
      • Oct 2017 - Present

      • Market analysis and constant improvement of rental services • Finding new customers and maintaining personal relationships with existing customers • Daily updating and tracking of reservations • Daily fleet planning based on reservations • Daily recording and updating of operational changes in rent a car software Wheels and TSD • Giving offers for car hire to customers • Collecting and preparing documentation for bookkeeping as needed • Cycle of Service-A Guide to excellent customer service • Making accounting and receipts, collecting and preparing documentation for bookkeeping as needed • Tour of hotels and travel agencies and arranging reservations through them Show less

    • Driver – Dispatcher
      • May 2017 - Oct 2017

      • Control and preparation of vehicles for rent • Presentation of vehicles to customers • Rent and receive a vehicles • Identification of malfunctions and malfunctions on the vehicles • Service and washing, replacement of some parts of the vehicle, refueling • Vehicle transfer • Driving clients • Other jobs that include documentation and bill payment • Control and preparation of vehicles for rent • Presentation of vehicles to customers • Rent and receive a vehicles • Identification of malfunctions and malfunctions on the vehicles • Service and washing, replacement of some parts of the vehicle, refueling • Vehicle transfer • Driving clients • Other jobs that include documentation and bill payment

    • Bosnia and Herzegovina
    • Broadcast Media Production and Distribution
    • 100 - 200 Employee
    • Television Production Assistant
      • Mar 2016 - Mar 2017

      • Monitoring program schedules • Checking and viewing all content previously prepared for the news program • Liaising with a wide range of people • Communication with internal and external stakeholders • Setting software elements necessary for broadcasting • Live communication with the producers, reporters, camera operators, technical and IT professional stuff • Using multiple types of software that are essential for TV production assistant • Overseeing cues, timings and continuity during recording • Preparing and distributing briefing notes and scripts Show less

    • Electrician in process engineering and electronics
      • Jan 2015 - Nov 2015

      • Installation of equipment used in food industry (fluid flow meter, pumps, valves, measurers of concentration, electronic equipment, probe temperature levels) • Ability of reading electrical diagrams and schematics • Answering customer complains • Assembling of control electrical cabinets and cabling • Installing a power supply, relays, fuses, wires, switches, batteries, a programmable logic controllers (PLC), industrial BUS and DCS systems, digital indicators, frequent inventors • Maintenance of components and systems in the production of milk, honey and juices Show less

    • Service adviser
      • Sep 2010 - Dec 2013

      • Making appointments, processing repair orders, quotes and invoices • Providing customer support via phone and face-to-face at the dealer ship • Communication with customers and vendors • Establishing and maintaining good relationship with customers • Data collecting, data entry, data analysis • Providing information to clients on completed interventions and other services that service provides • Ensuring customer approval for all remedial work to be carried out • Promoting range of vehicle parts and accessories • Internal coordination of service work to adhere to commitments made to customers • Estimating costs and time for work to be carried out, and maintaining customer contact to ensure smooth delivery of vehicle • Maintenance of customer database • Other activities in the field of procurement at the order of a superior • Performing other tasks by the direct supervisor Show less

Education

  • The School of Electrical and Computer Engineering of Applied Studies
    Bachelor’s degree, Automation and Vehicle Control Systems
    2007 - 2012
  • Electrotechnical High school
    High School Diploma, Electrician automation
    2003 - 2007
  • Singidunum University
    Bachelor's degree, Engineering/Industrial Management

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