Experience

BrightHive Solutions
• United States
• Insurance
• 1 - 100 Employee
• CEO & Public Adjuster

  • May 2023 - Present


Select Adjusters

• Construction
• 1 - 100 Employee

• Assistant Director of Operations

  • Dec 2022 - Apr 2023

  Works with Director of Operations, who oversees all operations and programs of the pipeline process, in addition to training/development and human resources. Assists in coordination and verification of training various departments in all areas of the claims process, overseeing workflows, creating and delivering training regarding the claims process and supplemental negotiation with insurance adjusters, and HR responsibilities such as onboarding new hires, performance reviews for direct reports, payroll, etc. Direct-reports consist of an international, remote team from Colombia and Philippines, and must coordinate at all times with offices in Phoenix and Las Vegas. Show less

• Operations Team Lead

  • Feb 2022 - Dec 2022

• Supplementer

  • Nov 2021 - Feb 2022



Mission Restoration

• United States
• Construction
• 1 - 100 Employee

• Billing Representative & Claim Supplementer

  • Aug 2021 - Nov 2021

• Billing Support Staff

  • May 2021 - Aug 2021

• Inside Sales Representative

  • Sep 2020 - May 2021


Lyft
• Iran
• Internet
• 1 - 100 Employee
• Rideshare Driver

  • Jul 2019 - Jul 2020


Chicago Wolves

• United States
• Spectator Sports
• 1 - 100 Employee

• Inside Sales Representative

  • May 2018 - Jun 2019

  Made outbound calls to sell ticket packages, including group outings, season tickets, and premium spaces Sold both B2C and B2B, approx. $23k regular season, $12k playoffs Sold both face-to-face at games and over the phone Assisted in grassroots marketing and customer engagement around the city of Chicago and north suburbs Assisted with customer service on game days Assisted with merchandise, marketing, and operations as needed Made outbound calls to sell ticket packages, including group outings, season tickets, and premium spaces Sold both B2C and B2B, approx. $23k regular season, $12k playoffs Sold both face-to-face at games and over the phone Assisted in grassroots marketing and customer engagement around the city of Chicago and north suburbs Assisted with customer service on game days Assisted with merchandise, marketing, and operations as needed



Chicago Sky-Official

• Marketing Partnerships Intern

  • May 2017 - Aug 2017

  Research potential partners, initiate initial outreach and beginning of sales processSupport all sponsorship promotions on in-gameWork all home games at Allstate Arena in Rosemont, IL, and outside events around Chicagoland areaSupport all activation, including social media, event support, emails, and in-arenaAssist in measuring success of current partnershipsInterface with Sky customers at games and outside events

• Ticket Sales Representative

  • Jan 2017 - May 2017

  Assists in planning and executing grassroots campaigns with New Business DevelopmentIdentify potential business partnersAttend meetings and events with New Business DevelopmentRaise fan support and Sky ticket sales through lead generation, cold calls, and various eventsCreate and implement strategies to prospect, develop, and grow New Business opportunities and ideas



Indiana University Ice Hockey

• United States
• Sports Teams and Clubs
• 1 - 100 Employee

• Head of Business Operations

  • Aug 2014 - Jul 2016

  Organized up to 15 volunteers, organizing:-Admissions-Merchandise Sales-Fan Experience-Equipment Management-Sponsorship Acquisition-Website Creation/Maintenance-Marketing

• Game Day Operations Manager

  • Aug 2013 - Jul 2014

  Ran admission at all home gamesSold merchandise at all home gamesEquipment management during practices and home gamesTraveled with teams to all away games



Tulsa Shock, WNBA

• United States
• Spectator Sports
• 1 - 100 Employee

• Executive Intern

  • May 2015 - Aug 2015

  Assist all departments with day-to-day office operations, with a focus on the Merchandise and Sales departments During games organized the Ball Kid program assisting the training staff in caring for both the home and away players Assisted in grassroots and social media Marketing campaigns Assisted organization of group, individual, and premier Sales accounts Assist all departments with day-to-day office operations, with a focus on the Merchandise and Sales departments During games organized the Ball Kid program assisting the training staff in caring for both the home and away players Assisted in grassroots and social media Marketing campaigns Assisted organization of group, individual, and premier Sales accounts



GameStop

• United States
• Retail
• 700 & Above Employee

• General Assistant

  • Aug 2011 - Jun 2012

  General retail duties. Stocking shelves, assisting and checking out customers, performed inventory checks, etc. General retail duties. Stocking shelves, assisting and checking out customers, performed inventory checks, etc.