Mark Mulhearne

Enterprise Account Executive at Cigo Tracker
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Location
Toronto, CA

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Josiah Taschuk

Mark and I have worked together throughout his time at Shaw Business - His work ethic, high achievement and constant innovation are primary causes of his continued success. Mark has excelled in both the sales and analytical world and demonstrates leadership qualities in his day to day. An absolute pleasure working with you mark! You've added an immense amount of value to every team, position and responsibility you've chosen to participate in and it shows. I look forward to seeing you continue to succeed at whatever you choose to pursue Cheers, Jo

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Experience

    • Canada
    • Software Development
    • 1 - 100 Employee
    • Enterprise Account Executive
      • Jan 2021 - Present

      • Focussing on Enterprise level accounts (10,000 + deliveries per month) in Canada, United States, UK and Australia. • Consulting multiple stakeholders including, COO, VP of Operations, IT Director and Marketing Directors in the sales process. Cigo is a platform that touches every area of a business. • Building pipeline through cold calling, video introduction, demo scheduling and presentations. • Responsible for client relationship and guidance. • Book of business… Show more • Focussing on Enterprise level accounts (10,000 + deliveries per month) in Canada, United States, UK and Australia. • Consulting multiple stakeholders including, COO, VP of Operations, IT Director and Marketing Directors in the sales process. Cigo is a platform that touches every area of a business. • Building pipeline through cold calling, video introduction, demo scheduling and presentations. • Responsible for client relationship and guidance. • Book of business is self built and maintained; • Implementing creative solutions for integration and deployment of the product across multiple channels within clients organization;

    • Regional Director of Sales
      • Aug 2019 - Jan 2021

      • Responsible for finding eligible businesses, building relationships and overseeing a full sales cycle as well as post implementation guidance and advice. • Building pipeline through cold calling, demo scheduling and presentations. • Responsible for product/Initiate sales/Responsible for initial client engagement. • Analyzing supply chain inefficiencies, particularly in last mile operations; • Consulting on best practices to reduce manual processes and increase… Show more • Responsible for finding eligible businesses, building relationships and overseeing a full sales cycle as well as post implementation guidance and advice. • Building pipeline through cold calling, demo scheduling and presentations. • Responsible for product/Initiate sales/Responsible for initial client engagement. • Analyzing supply chain inefficiencies, particularly in last mile operations; • Consulting on best practices to reduce manual processes and increase automation of last mile delivery; • Stakeholder engagement (Internal and external); • Managing clients and their related projects/expectations; • Creating Project Materials/presentations; • Understanding the supply chain of small, medium and enterprise level businesses and arranging Cigo features to suit each client; • Trusted advisor for the implementation and allocation of the Cigo platform, making sure it is integrated seamlessly into a supply chain of any size and scale;

    • Canada
    • Telecommunications
    • 700 & Above Employee
    • Business Development Specialist
      • Mar 2019 - Aug 2019

      • Work in tandem with Marketing, product sales and training teams to strategically recommend growth strategies; • Extensive knowledge of Salesforce, our main CRM. Specifically reporting, data analysis, campaign and lead creation and distribution; • Continually aiding to improve Salesforce interface design to align with best UI workflow for our current workforce; • Designing visual elements internally for the Business Development team; • Design and implement engaging… Show more • Work in tandem with Marketing, product sales and training teams to strategically recommend growth strategies; • Extensive knowledge of Salesforce, our main CRM. Specifically reporting, data analysis, campaign and lead creation and distribution; • Continually aiding to improve Salesforce interface design to align with best UI workflow for our current workforce; • Designing visual elements internally for the Business Development team; • Design and implement engaging material for in house sales teams; • Building databases of potential clients and running reports through Salesforce and Microsoft Excel; • Decision maker in driving key performance indicators through strategic lead generation; • Tactical management of lead forecasting and funnel management; • Review current processes and work with regional leadership to create a strategic selling road map; • Produce regular reporting and insight on campaign and lead generation initiatives to continually grow the number of SMB subscribers; • Build, manage, and maintain relationships with internal and external stakeholders by having consistent, engaging and transparent communication; • Clearly communicate findings and results with stakeholders and team members; • Juggle multiple time demands in order to deliver on project deadlines and to other key delivery dates; • Experience conceptualizing, wire framing, prototyping and designing digital products across multiple platforms; • Responsible to produce impactful revenue generating sales pieces; • Managing projects from conception to completion based on cost benefit analysis; • Design, Plan and execute justifiable projects to increase revenue, decrease expense, improve efficiency, implement tools/process and improve front line or corporate life and behavior; and • Proficient is Salesforce, Excel, Word, Adobe Illustrator and Photoshop and Affinity Designer.

    • National Business Sales Advisor
      • Mar 2018 - Mar 2019

      Rookie of the Year 2018 awarded by Sales Leader, President and Vice President. • National sales advisor in a fast-paced environment while collaborating across various teams to create a better customer experience and growing customer base; • Extensive knowledge of Salesforce, our main CRM. Specifically reporting, data analysis, campaign and lead creation and distribution; • Generated revenue by coaching sales staff on effective prospecting practices and lead development… Show more Rookie of the Year 2018 awarded by Sales Leader, President and Vice President. • National sales advisor in a fast-paced environment while collaborating across various teams to create a better customer experience and growing customer base; • Extensive knowledge of Salesforce, our main CRM. Specifically reporting, data analysis, campaign and lead creation and distribution; • Generated revenue by coaching sales staff on effective prospecting practices and lead development strategies; • SmartWiFi, SmartSecurity business sales solutions; • Proficient is Salesforce reporting and usage; • Demonstrated strong operational skills in increasing productivity and sales results by 45% of opportunities; • Perform data analysis, identify the gaps in organizational capabilities and develop roadmap to solve the business needs; and • Working with senior leaders to identify gaps with Salesforce reporting and user experience and recommending ways to improve its efficiency.

    • General Manager at Catch 122 Cafe and Bistro
      • Sep 2016 - Feb 2018

      • Accountable for employee standards and engagement; • Responsible for social media marketing and branding front end of restaurant; • Managing Timesheets, and ensuring payments and cash counting at end of day; • Handling orders and stock taking; • Liaising with suppliers and employees; • Managing employee and customer disputes; • Updating social media and marketing materials; • Handling sensitive information; and • Using in house software… Show more • Accountable for employee standards and engagement; • Responsible for social media marketing and branding front end of restaurant; • Managing Timesheets, and ensuring payments and cash counting at end of day; • Handling orders and stock taking; • Liaising with suppliers and employees; • Managing employee and customer disputes; • Updating social media and marketing materials; • Handling sensitive information; and • Using in house software to process payments and orders. Show less • Accountable for employee standards and engagement; • Responsible for social media marketing and branding front end of restaurant; • Managing Timesheets, and ensuring payments and cash counting at end of day; • Handling orders and stock taking; • Liaising with suppliers and employees; • Managing employee and customer disputes; • Updating social media and marketing materials; • Handling sensitive information; and • Using in house software… Show more • Accountable for employee standards and engagement; • Responsible for social media marketing and branding front end of restaurant; • Managing Timesheets, and ensuring payments and cash counting at end of day; • Handling orders and stock taking; • Liaising with suppliers and employees; • Managing employee and customer disputes; • Updating social media and marketing materials; • Handling sensitive information; and • Using in house software to process payments and orders. Show less

    • Ireland
    • Non-profit Organizations
    • 700 & Above Employee
    • Team Leader Door to Door Fundraising
      • 2013 - 2014

      • Administration work for Concern Worldwide; • Field work including leading and managing door to door fundraising teams; • Compiling reports on information researched (i.e. areas with high potential and low donor rates); • Researching areas of best practice and assembling suitable teams; • Secretarial and administrative duties included diary management, invoicing, memo/report writing, liaising with head office, configuring accounts on excel, and preparation of legal… Show more • Administration work for Concern Worldwide; • Field work including leading and managing door to door fundraising teams; • Compiling reports on information researched (i.e. areas with high potential and low donor rates); • Researching areas of best practice and assembling suitable teams; • Secretarial and administrative duties included diary management, invoicing, memo/report writing, liaising with head office, configuring accounts on excel, and preparation of legal documents; and • Information technology matters, printer trouble, minor software issues and virus removal. Show less • Administration work for Concern Worldwide; • Field work including leading and managing door to door fundraising teams; • Compiling reports on information researched (i.e. areas with high potential and low donor rates); • Researching areas of best practice and assembling suitable teams; • Secretarial and administrative duties included diary management, invoicing, memo/report writing, liaising with head office, configuring accounts on excel, and preparation of legal… Show more • Administration work for Concern Worldwide; • Field work including leading and managing door to door fundraising teams; • Compiling reports on information researched (i.e. areas with high potential and low donor rates); • Researching areas of best practice and assembling suitable teams; • Secretarial and administrative duties included diary management, invoicing, memo/report writing, liaising with head office, configuring accounts on excel, and preparation of legal documents; and • Information technology matters, printer trouble, minor software issues and virus removal. Show less

    • United Kingdom
    • IT Services and IT Consulting
    • Art Teacher - Self Employed
      • Feb 2011 - May 2011

      Curated and thought weekly art classes for children aged between 6 and 12 • Created weekly lesson plans; • Teaching 2 classes of up to 20 children each week; • Responsible for venue curation and classroom safety; • Numerous schools throughout the region participated; Curated and thought weekly art classes for children aged between 6 and 12 • Created weekly lesson plans; • Teaching 2 classes of up to 20 children each week; • Responsible for venue curation and classroom safety; • Numerous schools throughout the region participated;

Education

  • Cork Institute of Technology
    Bachelor’s Degree, Design and Visual Communications
    2009 - 2013

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