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5.0

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Stephen Wickins

I have worked with Mark and his company, Extra Technology, since 2008. Together we have delivered very successful large and small projects across multiple sectors including Automotive, Banking, Government, Manufacturing and Retail. I have always found the quality of work produced by Mark and his team to be second-to-none. One notable long-term, large-scale, project we delivered in partnership for a leading motor manufacturer achieved the seemingly impossible and won me a global achievement award with CA Technologies and established Extra Technology as a leading CA Services Partner. My work with Mark is typically focussed on Automation (a topic on which he is an expert), Continuous Delivery, Test Data Management and Mainframe services. Together we have consistently delivered successful projects… and we also have a lot of laughs along the way. I recommend Mark as a successful executive, great man-manager and an insightful and pragmatic Automation expert.

Jean-Francois Roussel (aka JFR)

Mark is a very focus and driven manager. He is always there when one needs directions or help, on any subject. He has been a great experience to work with and for him. His focus on running and growing the company is second to none and he is always ready to ask for your opinion and debate any idea. I would work for Mark back again in a blink of an eye.

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Credentials

  • Marketing Foundations: Social Media
    LinkedIn
    Sep, 2017
    - Sep, 2024
  • Automation Anywhere Certified Advanced RPA Professional
    Automation Anywhere
    Jul, 2017
    - Sep, 2024
  • Certified Expert, CA Test Data Management, Sales 2017
    CA Technologies
    Nov, 2016
    - Sep, 2024

Experience

    • United Kingdom
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • CEO
      • Mar 2007 - Present

      Leading an award-winning consultancy specialising in Intelligent Automation - including Robotic Process Automation, Cognitive Automation, Machine Learning, Natural Language Processing, Process Mining, Workload Automation and Workload Analytics. Delivering Professional Services, Managed Services, Software Sales and Education across multiple sectors, including: Financial Institutions, Life Sciences, Healthcare, Government, Automotive Manufacturing, Retail, Media and MSPs… Show more Leading an award-winning consultancy specialising in Intelligent Automation - including Robotic Process Automation, Cognitive Automation, Machine Learning, Natural Language Processing, Process Mining, Workload Automation and Workload Analytics. Delivering Professional Services, Managed Services, Software Sales and Education across multiple sectors, including: Financial Institutions, Life Sciences, Healthcare, Government, Automotive Manufacturing, Retail, Media and MSPs. Developing preferred partner relationships with leading software companies. Building talented, effective, award-winning teams. Automation Anywhere 2019 Emerging Partner of the Year. Automation Anywhere 2021 Digital Workforce Partner of the Year. Show less Leading an award-winning consultancy specialising in Intelligent Automation - including Robotic Process Automation, Cognitive Automation, Machine Learning, Natural Language Processing, Process Mining, Workload Automation and Workload Analytics. Delivering Professional Services, Managed Services, Software Sales and Education across multiple sectors, including: Financial Institutions, Life Sciences, Healthcare, Government, Automotive Manufacturing, Retail, Media and MSPs… Show more Leading an award-winning consultancy specialising in Intelligent Automation - including Robotic Process Automation, Cognitive Automation, Machine Learning, Natural Language Processing, Process Mining, Workload Automation and Workload Analytics. Delivering Professional Services, Managed Services, Software Sales and Education across multiple sectors, including: Financial Institutions, Life Sciences, Healthcare, Government, Automotive Manufacturing, Retail, Media and MSPs. Developing preferred partner relationships with leading software companies. Building talented, effective, award-winning teams. Automation Anywhere 2019 Emerging Partner of the Year. Automation Anywhere 2021 Digital Workforce Partner of the Year. Show less

    • United States
    • Wellness and Fitness Services
    • 700 & Above Employee
    • Franchisee
      • Mar 2023 - Present
    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Vice President Workload Automation
      • Jul 2022 - Present

      Extra Technology is now part of the BP3 Global group of companies. In addition to my role as CEO of Extra Technology, I lead BP3's Global Workload Automation practice. Specialities: Professional Services, Managed Services, Migration Services, Software Sales, Education. Extra Technology is now part of the BP3 Global group of companies. In addition to my role as CEO of Extra Technology, I lead BP3's Global Workload Automation practice. Specialities: Professional Services, Managed Services, Migration Services, Software Sales, Education.

    • United Kingdom
    • Staffing and Recruiting
    • 1 - 100 Employee
    • Managing Director
      • 2009 - 2020

      This recruitment business was initially founded to complement Extra Technology's services business, then grew into a fully autonomous concern, servicing the IT Recruitment requirements of customers throughout the UK. This recruitment business was initially founded to complement Extra Technology's services business, then grew into a fully autonomous concern, servicing the IT Recruitment requirements of customers throughout the UK.

    • United Kingdom
    • Retail
    • Director
      • Feb 2005 - Mar 2010
    • United Kingdom
    • Business Consulting and Services
    • 1 - 100 Employee
    • Automation Team Leader (London)
      • Sep 1999 - Jan 2008

      Reporting to the London Head of Infrastructure, responsible for Workload Automation, File Transfers, Backup and Recovery, Alert Management and IT Security Reporting. Delivering a reliable service; meeting and exceeding the levels of service set-out in SLAs. Managing an efficient and dedicated team. Products managed included CA AutoSys, UC4 (now Automic), Stirling Commerce CONNECT:Direct, Veritas NetBackup. Managed Commerzbank's London Workload Automation estate for over 8… Show more Reporting to the London Head of Infrastructure, responsible for Workload Automation, File Transfers, Backup and Recovery, Alert Management and IT Security Reporting. Delivering a reliable service; meeting and exceeding the levels of service set-out in SLAs. Managing an efficient and dedicated team. Products managed included CA AutoSys, UC4 (now Automic), Stirling Commerce CONNECT:Direct, Veritas NetBackup. Managed Commerzbank's London Workload Automation estate for over 8 years. Directly responsible for the design, implementation and maintenance of a high performance, scalable and highly available Workload Automation infrastructure. Designed and implemented security policies to govern user access to schedule resources. Also developed and maintained an automation release management system. Managed the development, test and release of automation workflows across the bank. Personally developed an in-house automated alert management system to enable 'dark-site' alarm escalation. Led the team responsible for the design, implementation and maintenance of a high performance, scalable and highly available Veritas NetBackup Backup and Recovery solution. I also developed a compendium of sophisticated UNIX security checks, instrumental in delivering an aggressive bank-wide 'hardening' program. Managed the administration and automation of secure File Transfers using Stirling Commerce CONNECT:Direct. Managed the bank's functional evaluation of BMC Patrol for System and Application Performance Monitoring. During my final year with the bank, I migrated London workflows from AutoSys to UC4/Automic. Passed vendor certification exams to become an accredited UC4/Automic specialist. Show less Reporting to the London Head of Infrastructure, responsible for Workload Automation, File Transfers, Backup and Recovery, Alert Management and IT Security Reporting. Delivering a reliable service; meeting and exceeding the levels of service set-out in SLAs. Managing an efficient and dedicated team. Products managed included CA AutoSys, UC4 (now Automic), Stirling Commerce CONNECT:Direct, Veritas NetBackup. Managed Commerzbank's London Workload Automation estate for over 8… Show more Reporting to the London Head of Infrastructure, responsible for Workload Automation, File Transfers, Backup and Recovery, Alert Management and IT Security Reporting. Delivering a reliable service; meeting and exceeding the levels of service set-out in SLAs. Managing an efficient and dedicated team. Products managed included CA AutoSys, UC4 (now Automic), Stirling Commerce CONNECT:Direct, Veritas NetBackup. Managed Commerzbank's London Workload Automation estate for over 8 years. Directly responsible for the design, implementation and maintenance of a high performance, scalable and highly available Workload Automation infrastructure. Designed and implemented security policies to govern user access to schedule resources. Also developed and maintained an automation release management system. Managed the development, test and release of automation workflows across the bank. Personally developed an in-house automated alert management system to enable 'dark-site' alarm escalation. Led the team responsible for the design, implementation and maintenance of a high performance, scalable and highly available Veritas NetBackup Backup and Recovery solution. I also developed a compendium of sophisticated UNIX security checks, instrumental in delivering an aggressive bank-wide 'hardening' program. Managed the administration and automation of secure File Transfers using Stirling Commerce CONNECT:Direct. Managed the bank's functional evaluation of BMC Patrol for System and Application Performance Monitoring. During my final year with the bank, I migrated London workflows from AutoSys to UC4/Automic. Passed vendor certification exams to become an accredited UC4/Automic specialist. Show less

    • United Kingdom
    • 1 - 100 Employee
    • Team Leader
      • 1999 - 1999

      Managed the bank's automation, monitoring and alerting infrastructure for London, New York and Tokyo environments. Products supported included CA AutoSys, HP OpenView and HP OmniBack. Managed the bank's automation, monitoring and alerting infrastructure for London, New York and Tokyo environments. Products supported included CA AutoSys, HP OpenView and HP OmniBack.

    • Germany
    • Investment Banking
    • Global Equities Infrastructure Support Analyst
      • 1998 - 1999

      Implemented a robust IT Automation infrastructure and developed sophisticated, Equities workflows. Delivered significant improvements to the bank's Imagine trading system infrastructure and security. Helped ensure a smooth transition to Euro compliant systems. Key member of the Global Equities Y2K testing team. Liaised with Users, Desktop Support, UNIX System Administration and Sybase Database Administration teams. Provided last-line Trading Floor Support for key trading systems. Implemented a robust IT Automation infrastructure and developed sophisticated, Equities workflows. Delivered significant improvements to the bank's Imagine trading system infrastructure and security. Helped ensure a smooth transition to Euro compliant systems. Key member of the Global Equities Y2K testing team. Liaised with Users, Desktop Support, UNIX System Administration and Sybase Database Administration teams. Provided last-line Trading Floor Support for key trading systems.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Senior Automation Administator EMEA
      • 1998 - 1998

      Managed Merrill's EMEA Workload Automation infrastructure. Lead Architect working on the design of a system management infrastructure including automation, storage and systems monitoring. Managed Merrill's EMEA Workload Automation infrastructure. Lead Architect working on the design of a system management infrastructure including automation, storage and systems monitoring.

    • Automation Specialist
      • 1997 - 1998

      Workload Automation Specialist. Developing and supporting complex AutoSys workflows, scripts and stored procedures for the bank's Settlement (GLOSS HV), Accounting (Dodge), Reconciliation, Exchange Gateway and Strategic Middle Office systems. These systems were based on distributed architecture that replaced legacy mainframe-based systems. Workload Automation Specialist. Developing and supporting complex AutoSys workflows, scripts and stored procedures for the bank's Settlement (GLOSS HV), Accounting (Dodge), Reconciliation, Exchange Gateway and Strategic Middle Office systems. These systems were based on distributed architecture that replaced legacy mainframe-based systems.

    • Telecommunications
    • Automation and Systems Management Specialist
      • Jan 1995 - Aug 1997

      Senior Systems Management Specialist Consultant. Lead Technical Sales Specialist attached to Banking and Finance team, contributing to the tremendous success of AutoSys sales into the banking sector. Working primarily in London, Frankfurt, Lisbon, Paris and Zurich. Systems Management product portfolio included tools for Automation, UNIX Security, Software Lifecycle, Software Distribution, Event Management, Storage and Load Balancing. Vendor certification included AutoSys… Show more Senior Systems Management Specialist Consultant. Lead Technical Sales Specialist attached to Banking and Finance team, contributing to the tremendous success of AutoSys sales into the banking sector. Working primarily in London, Frankfurt, Lisbon, Paris and Zurich. Systems Management product portfolio included tools for Automation, UNIX Security, Software Lifecycle, Software Distribution, Event Management, Storage and Load Balancing. Vendor certification included AutoSys (Automation), CCC/Harvest (Source Control and Release Management), SeOS (Security, later renamed eTrust Access Control), ServerVision (Monitoring) and Xfer (File Transfer) products. Show less Senior Systems Management Specialist Consultant. Lead Technical Sales Specialist attached to Banking and Finance team, contributing to the tremendous success of AutoSys sales into the banking sector. Working primarily in London, Frankfurt, Lisbon, Paris and Zurich. Systems Management product portfolio included tools for Automation, UNIX Security, Software Lifecycle, Software Distribution, Event Management, Storage and Load Balancing. Vendor certification included AutoSys… Show more Senior Systems Management Specialist Consultant. Lead Technical Sales Specialist attached to Banking and Finance team, contributing to the tremendous success of AutoSys sales into the banking sector. Working primarily in London, Frankfurt, Lisbon, Paris and Zurich. Systems Management product portfolio included tools for Automation, UNIX Security, Software Lifecycle, Software Distribution, Event Management, Storage and Load Balancing. Vendor certification included AutoSys (Automation), CCC/Harvest (Source Control and Release Management), SeOS (Security, later renamed eTrust Access Control), ServerVision (Monitoring) and Xfer (File Transfer) products. Show less

    • United States
    • Warehousing
    • 1 - 100 Employee
    • Unix Administrator
      • 1994 - 1994

      Administered NCR, Unisys, Sequent and SCO UNIX servers. Specialist in systems performance tuning for UNIX and Oracle. Administered NCR, Unisys, Sequent and SCO UNIX servers. Specialist in systems performance tuning for UNIX and Oracle.

    • Banking
    • 1 - 100 Employee
    • Senior UNIX Systems Administrator, Technical Services Group
      • 1992 - 1994

      Designed, developed and implemented an in-house Workload Automation solution for UNIX systems, that underpinned critical Applications including Independent Financial Advisor, Repossession and various banking systems. Also responsible for User Management, Capacity Planning, Performance Monitoring, System Tuning, Backup & Recovery, Disk Management, Load Balancing and Disaster Recovery Planning. Certified NCR UNIX Administrator and Oracle Database Administrator. Designed, developed and implemented an in-house Workload Automation solution for UNIX systems, that underpinned critical Applications including Independent Financial Advisor, Repossession and various banking systems. Also responsible for User Management, Capacity Planning, Performance Monitoring, System Tuning, Backup & Recovery, Disk Management, Load Balancing and Disaster Recovery Planning. Certified NCR UNIX Administrator and Oracle Database Administrator.

    • United Kingdom
    • Software Development
    • 1 - 100 Employee
    • UNIX, Informix and Tetra Accounting Specialist
      • 1992 - 1992

      Supported IBM AIX, SCO UNIX, Informix 4GL/SQL and Tetra financial software. Supported IBM AIX, SCO UNIX, Informix 4GL/SQL and Tetra financial software.

    • Technical Consultant
      • 1990 - 1991

      Systems Administrator: UNIX and Xenix Systems. Pre-Sales and Post Sales Support: Fully certified with Tetra 2000 and Tetra Chameleon (financial software). Developer: Designed, developed and supported a functionally rich Informix 4GL telemarketing application for a leading telesales company. Systems Administrator: UNIX and Xenix Systems. Pre-Sales and Post Sales Support: Fully certified with Tetra 2000 and Tetra Chameleon (financial software). Developer: Designed, developed and supported a functionally rich Informix 4GL telemarketing application for a leading telesales company.

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