Office Manager

• Mar 2023 - Present

Project Manager Program Management Office

• Mar 2023 - Present

Client Service Special

• Oct 2022 - Present

Client Services Specialist

• Apr 2022 - Nov 2022

Member Services, Technology Specialist

• Oct 2019 - Apr 2022

Studio Manager

• Mar 2018 - Apr 2022

Managed classes and private schedules. Managed all client accounts, memberships, and charges. Introduced new clients to the studio on New Client Offer and transition them into memberships. Created and interpreted month-end reports. Cleaned and maintained studio. Followed up with clients to ensure satisfaction. Managed social media accounts. Created and rolled out promotions. Created specific client lists based on communicated interests. Answered phones and assisted callers. Ensured all equipment is in working order. Managed all retail. Offered new class ideas and ways to consistently improve the studio. Show less

Shift Supervisor

• Oct 2018 - Jun 2020

Bartender (admin)

• Nov 2017 - Aug 2019

(Currently on-call) Welcomed guests provided them with beverages. Scheduled appointments, took notes about clients in regard to preferred stylists, checked guests in and out, managed stylist’s schedule and breaks, sold retail products, communicated with stylists to ensure quality experiences for clients, cleaned and maintained front desk and salon. Opened/closed shop. (Currently on-call) Welcomed guests provided them with beverages. Scheduled appointments, took notes about clients in regard to preferred stylists, checked guests in and out, managed stylist’s schedule and breaks, sold retail products, communicated with stylists to ensure quality experiences for clients, cleaned and maintained front desk and salon. Opened/closed shop.

Marketing and Research Associate

• Sep 2016 - Nov 2017

Created marketing plans, offered suggestions or alterations for current marketing plans, reached out to potential group members. Analyzed social media platforms and online presence. Planed, managed, and attended meetings and events for Vistage Chair and group members. Created marketing plans, offered suggestions or alterations for current marketing plans, reached out to potential group members. Analyzed social media platforms and online presence. Planed, managed, and attended meetings and events for Vistage Chair and group members.

Barista

• Apr 2014 - May 2015

Welcomed customers, took orders and handled transactions, learned, memorized, and followed company procedures and protocol, product creation, cash handling training, and visual merchandising. Welcomed customers, took orders and handled transactions, learned, memorized, and followed company procedures and protocol, product creation, cash handling training, and visual merchandising.