Courtney Markham

Director of Product Design at Purple Carrot
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Location
Hingham, Massachusetts, United States, US

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Samantha Clark

I am so grateful to have worked alongside Courtney for the past two and a half years. No design request was too big or too small for Courtney, and she delivered all of them with speed and accuracy. She was one of the easiest colleagues I’ve had - always smiling, flexible, and bringing a good sense of humor.

Wayne Edwards

Courtney is an extremely talented UX Designer. Over the last 3 years as the leader of the Docent Health development team I have worked closely with Courtney as she designed the Docent web application. Courtney possesses an amazing eye and creates user centered designs resulting in an intuitive user experience. The combination of her excellent design skills and easy going nature has all the developers on my team eager to work with her.

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Credentials

  • Yoga Instructor Certification - Level I
    Yoga Alliance
    Apr, 2019
    - Sep, 2024
  • Psychology for Digital Behavior Change
    Brian Cugelman, PhD
    Feb, 2015
    - Sep, 2024
  • Web Design
    Center for Digital Imaging Arts
    Jan, 2009
    - Sep, 2024

Experience

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Director of Product Design
      • Sep 2022 - Present

    • Senior Product & UX Manager
      • Feb 2021 - Present

    • Yoga Instructor
      • May 2021 - Present

    • United States
    • Staffing and Recruiting
    • 700 & Above Employee
    • Senior Product Designer
      • Mar 2020 - Feb 2021

    • United States
    • Medical Practices
    • Senior UI/UX Designer
      • May 2016 - Oct 2019

      Docent Health supports patients with all of their non-clinical needs throughout their health care journey, via technology, home support, or in-hospital visits.• Sole UX support on the R&D team to our technology offering• Lead several research initiatives through users tests, surveys, rapid prototyping, observation, A/B testing• Lead a complete visual design overhaul to the platform, introducing brand adherence• Responsible for testing UI/X bugs or features (prior to pushing to production)• Responsible for writing feature/epic jira stories of or related to customer design ideas, product roadmap designs• Lead the design initiative to build out mocks, prototypes, and architecture of the platforms internal ‘patient to docent’ message center• Captured data dog analytics to lead product towards a data driven set of UX feature sets• Responsible for building all of consumer facing assets including; website upkeep, branding, graphic design, flyers, booklets, and other collateral

    • Environmental Services
    • 1 - 100 Employee
    • Senior UX Designer
      • Aug 2015 - Mar 2016

      Next Step Living makes it easy and affordable for people to live in homes with a low environmental impact.• Lead the UX initiative to build Truss’ first home project management system • Gathered market research through user observation, surveys, user tests and interviews• Created consumer & contract personas, user journeys, wireframes, specs, hi-fi designs• Worked within agile environment on the R&D team Next Step Living makes it easy and affordable for people to live in homes with a low environmental impact.• Lead the UX initiative to build Truss’ first home project management system • Gathered market research through user observation, surveys, user tests and interviews• Created consumer & contract personas, user journeys, wireframes, specs, hi-fi designs• Worked within agile environment on the R&D team

    • India
    • Education Management
    • 1 - 100 Employee
    • UX Designer
      • Oct 2010 - Mar 2015

      Pearson Education provides end-to-end education solutions in the K-12 segment through text books and technology.I worked within the UX group for the Pearson Technology K-12 School Group. As a UX designer I helped solve cross-disciplinary design challenges and create elegant solutions to complex workflows with creativity, efficiency and precision. Built spec documents that define functionality, content, navigation, and interaction models through wireframes, sitemaps, process flowcharts, page description diagrams and other documentation. Sketched and present UI concepts, including visual design, interactive behaviors, with task/workflows, or simple working prototypes. Performed on-the-spot (as well as detailed) reviews of functionality and visual look & feel of implemented screens against design comps and functional specs. Shared insights throughout the entire product design cycle, including the ideation/planning, development, and post-deployment stages.

    • Designer
      • Aug 2007 - Oct 2009

      Chapter designer. As a chapter designer I collaborated with editorial team, managers, art department, and photo research; brainstorm visually engaging ideas that help promote the standards of each book. I've created layouts that carry the look and feel of the project for text book and online use; using charts, graphs, infographics, photos, textures, and illustrations. By maintaining the program vision and meeting production dates, I utilize my technical skills to execute my knowledge of design effectively.

    • United States
    • Freelance Designer
      • Jun 2007 - Aug 2007

      Executed edits, layouts, text, and images within creative school division department. I built layouts, diversifying grades and subject, keeping consistency amongst the school division. Prepared files for print. Executed edits, layouts, text, and images within creative school division department. I built layouts, diversifying grades and subject, keeping consistency amongst the school division. Prepared files for print.

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Graphic Designer
      • Nov 2006 - Apr 2007

      Worked within creative department under direction of the Design Manager, synthesized feedback from numerous sources to attain approval and satisfy concept. Edited and updated current corporate collateral piece. Created several Ads, Posters, Promotions, and Inserts for financial and marketing departments. Worked within creative department under direction of the Design Manager, synthesized feedback from numerous sources to attain approval and satisfy concept. Edited and updated current corporate collateral piece. Created several Ads, Posters, Promotions, and Inserts for financial and marketing departments.

    • United States
    • Printing Services
    • 1 - 100 Employee
    • Graphic Designer
      • Mar 2004 - Apr 2006

      Produced pocket folders, brochures, logos, banners, invitations, and mailers for various clients. Met with clients to discuss concepts, design elements; completed urgent projects in one hour. Produced pocket folders, brochures, logos, banners, invitations, and mailers for various clients. Met with clients to discuss concepts, design elements; completed urgent projects in one hour.

Education

  • Center for Digital Imaging and Arts | Boston University
    Web Design Certificate
    2010 - 2010
  • Plymouth State University
    Bachelor of Arts (BA), Graphic Design
    1999 - 2003

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