Mark Haaland
Senior Consultant at On Tap Consulting- Claim this Profile
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Bio
Tai Lee
I have been working closely with Mark since early 2017 after Blue Coat acquired by Symantec and he was my direct manager 6 months before my separation with Symantec/ NortonLifelock. My working relationship with Mark was started at the time when he was working on a consumer NPI (New Product Introduction) and brought it into mass production in China. Mark later on extended his responsibility on both consumer and enterprise products manufacturing in China. He has been working very well with remote Symantec teams and Asia-based factories and travelled extensively to support relationships and performance. Mark involved in a number of NPIs and successful in leading commitments to milestones. He used to make very clear expectations and attentive to our needs and feedbacks so that we have made every effort to achieve results without any doubt. I am glad to have such capable, caring and well communicated leader as my coach, colleague and supervisor in my career.
Richard M LaCerte
I worked with Mark and his group (NPI/mfg engineering, program management, materials) on several major product developments and releases while at Symantec. As part of our respective roles, we traveled together several times to Asia ODMs. Mark and his team supported my Product Dev team to meet phase-gate milestones and ensure product mfg success. Mark has a keen eye for details, sets solid priorities, works effectively with partners, and brings a welcome sense of humor to our discussions. Mark’s Operations team supported my team effectively, and we formed a very positive working relationship. Mark would be a valuable asset to any Operations organization. I would definitely appreciate working with Mark again on new product launches if the opportunity presented itself.
Tai Lee
I have been working closely with Mark since early 2017 after Blue Coat acquired by Symantec and he was my direct manager 6 months before my separation with Symantec/ NortonLifelock. My working relationship with Mark was started at the time when he was working on a consumer NPI (New Product Introduction) and brought it into mass production in China. Mark later on extended his responsibility on both consumer and enterprise products manufacturing in China. He has been working very well with remote Symantec teams and Asia-based factories and travelled extensively to support relationships and performance. Mark involved in a number of NPIs and successful in leading commitments to milestones. He used to make very clear expectations and attentive to our needs and feedbacks so that we have made every effort to achieve results without any doubt. I am glad to have such capable, caring and well communicated leader as my coach, colleague and supervisor in my career.
Richard M LaCerte
I worked with Mark and his group (NPI/mfg engineering, program management, materials) on several major product developments and releases while at Symantec. As part of our respective roles, we traveled together several times to Asia ODMs. Mark and his team supported my Product Dev team to meet phase-gate milestones and ensure product mfg success. Mark has a keen eye for details, sets solid priorities, works effectively with partners, and brings a welcome sense of humor to our discussions. Mark’s Operations team supported my team effectively, and we formed a very positive working relationship. Mark would be a valuable asset to any Operations organization. I would definitely appreciate working with Mark again on new product launches if the opportunity presented itself.
Tai Lee
I have been working closely with Mark since early 2017 after Blue Coat acquired by Symantec and he was my direct manager 6 months before my separation with Symantec/ NortonLifelock. My working relationship with Mark was started at the time when he was working on a consumer NPI (New Product Introduction) and brought it into mass production in China. Mark later on extended his responsibility on both consumer and enterprise products manufacturing in China. He has been working very well with remote Symantec teams and Asia-based factories and travelled extensively to support relationships and performance. Mark involved in a number of NPIs and successful in leading commitments to milestones. He used to make very clear expectations and attentive to our needs and feedbacks so that we have made every effort to achieve results without any doubt. I am glad to have such capable, caring and well communicated leader as my coach, colleague and supervisor in my career.
Richard M LaCerte
I worked with Mark and his group (NPI/mfg engineering, program management, materials) on several major product developments and releases while at Symantec. As part of our respective roles, we traveled together several times to Asia ODMs. Mark and his team supported my Product Dev team to meet phase-gate milestones and ensure product mfg success. Mark has a keen eye for details, sets solid priorities, works effectively with partners, and brings a welcome sense of humor to our discussions. Mark’s Operations team supported my team effectively, and we formed a very positive working relationship. Mark would be a valuable asset to any Operations organization. I would definitely appreciate working with Mark again on new product launches if the opportunity presented itself.
Tai Lee
I have been working closely with Mark since early 2017 after Blue Coat acquired by Symantec and he was my direct manager 6 months before my separation with Symantec/ NortonLifelock. My working relationship with Mark was started at the time when he was working on a consumer NPI (New Product Introduction) and brought it into mass production in China. Mark later on extended his responsibility on both consumer and enterprise products manufacturing in China. He has been working very well with remote Symantec teams and Asia-based factories and travelled extensively to support relationships and performance. Mark involved in a number of NPIs and successful in leading commitments to milestones. He used to make very clear expectations and attentive to our needs and feedbacks so that we have made every effort to achieve results without any doubt. I am glad to have such capable, caring and well communicated leader as my coach, colleague and supervisor in my career.
Richard M LaCerte
I worked with Mark and his group (NPI/mfg engineering, program management, materials) on several major product developments and releases while at Symantec. As part of our respective roles, we traveled together several times to Asia ODMs. Mark and his team supported my Product Dev team to meet phase-gate milestones and ensure product mfg success. Mark has a keen eye for details, sets solid priorities, works effectively with partners, and brings a welcome sense of humor to our discussions. Mark’s Operations team supported my team effectively, and we formed a very positive working relationship. Mark would be a valuable asset to any Operations organization. I would definitely appreciate working with Mark again on new product launches if the opportunity presented itself.
Experience
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On Tap Consulting
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United States
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Business Consulting and Services
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1 - 100 Employee
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Senior Consultant
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Apr 2021 - Present
On Tap Consulting provides Executive Coaching and expertise in Operations, Sales and Marketing. On Tap works with companies at every stage; the companies cover a range of industries including consumer electronics, enterprise and industrial, medical and wellness, and robotics markets. We provide proactive strategies and planning, as well as execution and reactive crisis management, while contributing passionate experts and a team approach to projects and pain points. Our team can support you in… Show more On Tap Consulting provides Executive Coaching and expertise in Operations, Sales and Marketing. On Tap works with companies at every stage; the companies cover a range of industries including consumer electronics, enterprise and industrial, medical and wellness, and robotics markets. We provide proactive strategies and planning, as well as execution and reactive crisis management, while contributing passionate experts and a team approach to projects and pain points. Our team can support you in the U.S., Mexico, Europe, and Asia. Show less On Tap Consulting provides Executive Coaching and expertise in Operations, Sales and Marketing. On Tap works with companies at every stage; the companies cover a range of industries including consumer electronics, enterprise and industrial, medical and wellness, and robotics markets. We provide proactive strategies and planning, as well as execution and reactive crisis management, while contributing passionate experts and a team approach to projects and pain points. Our team can support you in… Show more On Tap Consulting provides Executive Coaching and expertise in Operations, Sales and Marketing. On Tap works with companies at every stage; the companies cover a range of industries including consumer electronics, enterprise and industrial, medical and wellness, and robotics markets. We provide proactive strategies and planning, as well as execution and reactive crisis management, while contributing passionate experts and a team approach to projects and pain points. Our team can support you in the U.S., Mexico, Europe, and Asia. Show less
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Symantec
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United States
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Software Development
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700 & Above Employee
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Director, Product Operations & Supply Chain - Enterprise Business Unit
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Nov 2018 - Jun 2020
Led NPI & Sustaining Engineering, Supply Planning, Operations Program Management, Product Quality (factory; field) and Product Data Management groups for secure server appliances in the $2B/year Enterprise Business Unit. • Launched multiple server platforms, driving all NPI workstreams internally & with external manufacturing, postponement and fulfillment partners. Close partnership with Product Development. • Reduced product inventory dramatically through improved planning alignment… Show more Led NPI & Sustaining Engineering, Supply Planning, Operations Program Management, Product Quality (factory; field) and Product Data Management groups for secure server appliances in the $2B/year Enterprise Business Unit. • Launched multiple server platforms, driving all NPI workstreams internally & with external manufacturing, postponement and fulfillment partners. Close partnership with Product Development. • Reduced product inventory dramatically through improved planning alignment and focus on reconfiguring existing inventory to exact customer order instead of building additional product. • Maintained good team morale while meeting business wind down commitments due to Symantec's asset sale of Enterprise business to Broadcom Inc.
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Director, Supply Chain - Consumer IoT Solutions
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Dec 2015 - Oct 2018
Led Factory Operations & Business Management for highly dynamic start-up within Consumer Business Unit that developed a consumer Secure Wireless (WiFi) Router product line (brand: Norton Core) and launched in multiple countries. • Selected Asia-based mfg partners and negotiated complex contracts for development, supply and support services -- inventing hardware processes and building alignments within our software-centric business unit. • Developed supply planning process, balancing… Show more Led Factory Operations & Business Management for highly dynamic start-up within Consumer Business Unit that developed a consumer Secure Wireless (WiFi) Router product line (brand: Norton Core) and launched in multiple countries. • Selected Asia-based mfg partners and negotiated complex contracts for development, supply and support services -- inventing hardware processes and building alignments within our software-centric business unit. • Developed supply planning process, balancing multiple priorities and risks, while collaborating with regional market teams (AMER, EMEA, APJ) to support launches and sales forecasts • Program managed product regulatory agency compliance & product packaging design, leading internal alignment on all critical decisions and recommending options to best serve select markets. • Teamed extensively with Product Management, Hardware Engineering, Product Legal, Fulfillment and Support teams in highly-dynamic, demanding environment. Personally managed multiple R&D pilots and NPIs on-site in China factories.
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On Tap Consulting
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United States
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Business Consulting and Services
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1 - 100 Employee
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Operations / Supply Chain Consultant
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May 2015 - Oct 2015
• Enabled process & capacity for urgent rework in Europe to support holiday sales of a new consumer product. Spent 1 month in Netherlands & Germany to drive all activities. • Evolved informal planning tools at startups for driving supply to meet NPI and production plans. • Enabled process & capacity for urgent rework in Europe to support holiday sales of a new consumer product. Spent 1 month in Netherlands & Germany to drive all activities. • Evolved informal planning tools at startups for driving supply to meet NPI and production plans.
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Coherent Laser
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United States
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Appliances, Electrical, and Electronics Manufacturing
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700 & Above Employee
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Vice President, Global Supply Chain
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Apr 2012 - Apr 2015
Led WW team -- strategic procurement, supplier engineering, site purchasing, International Procurement Office (IPO), compliance -- in support of 13+ business units shipping lasers for industrial, scientific and medical applications. Annual spend: $300M (direct & indirect). • Developed processes to manage spend, cost-downs, contracts, supplier performance & Sarbanes-Oxley (SOX) compliance • Built commodity sourcing strategies, recommended suppliers and worldwide commodity governance… Show more Led WW team -- strategic procurement, supplier engineering, site purchasing, International Procurement Office (IPO), compliance -- in support of 13+ business units shipping lasers for industrial, scientific and medical applications. Annual spend: $300M (direct & indirect). • Developed processes to manage spend, cost-downs, contracts, supplier performance & Sarbanes-Oxley (SOX) compliance • Built commodity sourcing strategies, recommended suppliers and worldwide commodity governance • Developed Supplier Risk Assessment tool. Implemented mitigation plans for critical suppliers. • Partnered with Business Units on multiple NPIs and inventory reduction initiatives Show less Led WW team -- strategic procurement, supplier engineering, site purchasing, International Procurement Office (IPO), compliance -- in support of 13+ business units shipping lasers for industrial, scientific and medical applications. Annual spend: $300M (direct & indirect). • Developed processes to manage spend, cost-downs, contracts, supplier performance & Sarbanes-Oxley (SOX) compliance • Built commodity sourcing strategies, recommended suppliers and worldwide commodity governance… Show more Led WW team -- strategic procurement, supplier engineering, site purchasing, International Procurement Office (IPO), compliance -- in support of 13+ business units shipping lasers for industrial, scientific and medical applications. Annual spend: $300M (direct & indirect). • Developed processes to manage spend, cost-downs, contracts, supplier performance & Sarbanes-Oxley (SOX) compliance • Built commodity sourcing strategies, recommended suppliers and worldwide commodity governance • Developed Supplier Risk Assessment tool. Implemented mitigation plans for critical suppliers. • Partnered with Business Units on multiple NPIs and inventory reduction initiatives Show less
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Consultant
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San Jose, California, United States
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Operations / Supply Chain Consultant
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Jan 2011 - Feb 2012
• Materials & Logistics: Analyzed costs; led projects; created trackers and review processes • Contract Mfg: Provided tools & methods to better partner with outsourced manufacturing firms • Due Diligence: Conducted operations assessment for a Venture Capital firm looking to invest in a tech company • Supply Chain Network: Recommended changes for an OEM entering a new product category • Materials & Logistics: Analyzed costs; led projects; created trackers and review processes • Contract Mfg: Provided tools & methods to better partner with outsourced manufacturing firms • Due Diligence: Conducted operations assessment for a Venture Capital firm looking to invest in a tech company • Supply Chain Network: Recommended changes for an OEM entering a new product category
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HP
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Sr. Director, WW Supply Chain Strategy & Systems
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Mar 2008 - Jul 2009
Led global team for CM and 3PL partner portfolio, worldwide factory network strategy, and supply chain information systems roadmaps for desktop PCs. Managed overall SC transformation roadmap and initiatives plan as part of Chief of Staff role. Annual sales: $16 B (25M units). • Shrank NA & Western Europe factory count ($30M/yr saved) • Added greenfield factories in Brazil, Russia & India ($100M/yr sales upside) • Sponsored major transformation of supply chain processes &… Show more Led global team for CM and 3PL partner portfolio, worldwide factory network strategy, and supply chain information systems roadmaps for desktop PCs. Managed overall SC transformation roadmap and initiatives plan as part of Chief of Staff role. Annual sales: $16 B (25M units). • Shrank NA & Western Europe factory count ($30M/yr saved) • Added greenfield factories in Brazil, Russia & India ($100M/yr sales upside) • Sponsored major transformation of supply chain processes & systems • Created long-term forecast process for ODMs to drive capacity and utilization decisions
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Sr. Director, Global Manufacturing Operations - Desktop PCs
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Nov 2006 - Mar 2008
Led US & Asia-based team for Strategic Procurement, NPI/Mfg Engineering, Product Data Management, ODM Partner Management & Materials Planning. Dual-reported to Supply Chain Function VP & to Business Unit VP/GM. Annual sales: $6B (8M units). • Revitalized weekly operations and mfg projects review forum to improve accountability. • Oversaw major product quality improvement initiative. • Teamed with R&D to reduce product complexity. • Substantially grew workforce offshore… Show more Led US & Asia-based team for Strategic Procurement, NPI/Mfg Engineering, Product Data Management, ODM Partner Management & Materials Planning. Dual-reported to Supply Chain Function VP & to Business Unit VP/GM. Annual sales: $6B (8M units). • Revitalized weekly operations and mfg projects review forum to improve accountability. • Oversaw major product quality improvement initiative. • Teamed with R&D to reduce product complexity. • Substantially grew workforce offshore program in Taiwan to improve costs & response times. ADDITIONAL RELEVANT EXPERIENCE (all at Hewlett Packard) • Director, Outsourced PC System Procurement - Consumer PC Global Business Unit • Manager, Manufacturing Engineering and NPI - Home Products Division • Manager, Strategic Procurement - Corporate Headquarters • Manager, Materials and Business Planning - Stanford Park (Microwave Test Equipment) Division • Manager, Hybrid Microcircuits Production & PCBA Production - Microwave Test Equipment Div.
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Education
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Santa Clara University
Bachelor of Science - BS, Electrical Engineering and Computer Science -
University of Michigan - Stephen M. Ross School of Business
"Leaders Developing Leaders" Program -
University of Virginia Darden School of Business
"Leadership for Extraordinary Performance" Class
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