Mark Fouche

Director at Fouche & Co Recruitment
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Contact Information
us****@****om
(386) 825-5501
Location
Durban, KwaZulu-Natal, South Africa, ZA
Languages
  • Afrikaans Elementary proficiency
  • English Full professional proficiency

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Sascha Taljaard

Mark Is very hard working individual who thrives on Service Excellence, It was a pleasure working and learning from you.

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Credentials

  • RE1 Regulatory Examination : FSPs and Key Individuals in all categories of FSPs
    Moonstone Business School of Excellence
    Sep, 2020
    - Oct, 2024
  • RE5 Regulatory Examination : Representatives in all Catagories of FSP's
    Moonstone Business School of Excellence
    Aug, 2020
    - Oct, 2024
  • Service manager
    AUDI AG
    Jan, 2013
    - Oct, 2024
  • Service advisor
    AUDI AG
    Jan, 2011
    - Oct, 2024

Experience

    • South Africa
    • Human Resources Services
    • 1 - 100 Employee
    • Director
      • Jan 2023 - Present
    • South Africa
    • Insurance
    • 1 - 100 Employee
    • Financial Advisor
      • Jan 2021 - Present

      LonFin - Sanlam BlueStar Financial Advisory Services LonFin - Sanlam BlueStar Financial Advisory Services

    • Australia
    • Individual and Family Services
    • 1 - 100 Employee
    • Front Line Manager
      • Dec 2019 - Jan 2021

      I am currently in the role as a Service Advisor and assist as a front line manager I am currently in the role as a Service Advisor and assist as a front line manager

    • South Africa
    • Automotive
    • 1 - 100 Employee
    • Service Manager
      • Apr 2019 - Dec 2019

      Manage and Oversee the Service department at Audi Centre Umhlanga Manage and Oversee the Service department at Audi Centre Umhlanga

    • Service Advisor
      • Jan 2016 - Apr 2019
    • National Aftersales Manager
      • May 2015 - Jan 2016
    • Front Line Manager - Aftersales
      • Jun 2011 - Apr 2015

      Obtained international Audi service manager certification 2013 Obtained international Audi service advisor certification 2012 Management of Customer Concerns Management of Front Line Staff Performance Monitoring Management and Enhancement of front line processes. Training and Development of those involved within the front line process. Identifying concerns and implementing solutions. Obtained international Audi service manager certification 2013 Obtained international Audi service advisor certification 2012 Management of Customer Concerns Management of Front Line Staff Performance Monitoring Management and Enhancement of front line processes. Training and Development of those involved within the front line process. Identifying concerns and implementing solutions.

    • Service Advisor
      • Jul 2007 - Jun 2011

      Assisting customers in Motor After Sales needs.Identify and provide Solutions for customers.Ensuring customer delight and retention

    • Coster
      • Oct 2006 - Jun 2007

      Trained as a warranty and retail coster. Costing invoices and assisting in obtaining Warranty and Maintenance cover of vehicles

Education

  • INSETA
    NQF5 : Wealth Management
    2022 - 2022
  • Kloof High School
    Matric
    2000 - 2002
  • Thomas More College Kloof
    1998 - 1999

Community

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