Client Service Assistant

• Mar 2023 - Present

Consultant

• Jan 2022 - Jun 2022

In this role, I assisted law firms to attract and retain the best legal talent. This role enabled me to help lawyers love the practice of law by helping them find their dream job. Key duties: • Ran a 360-degree recruitment desk. • Utilised various platforms including LinkedIn, our internal database and job boards to source and identify talent. • Conducted and participated in weekly pre-screening interviews with lawyers and legal support staff. • Negotiated contract terms. • Met with clients to build and develop positive relationships with them and understand their business needs. • Attended 3-4 business networking events per month to generate leads and new business. • Drafted and prepared candidate reports for clients. • Participated in business strategic planning meetings. • Prepared candidates for interviews. • Utilised social selling through LinkedIn, achieving over 70,000 impressions in 6 months. • Created and produced weekly blogs and videos for social media content. Show less

Legal Assistant

• Jul 2020 - Dec 2021

In this role, I provided critical legal support to the Principal of the firm. I gained valuable legal experience in the practice of wills and estates. Key duties: • Provided legal support to the Principal of the firm. • Prepared, reviewed, amended and formatted legal documents including trust deeds, wills, EPOAs, affidavits, costs agreements, court documents, Title forms and briefs to counsel as required, including generating first drafts from existing templates. • Managed estate administration and estate planning files under the supervision of the Principal. • Conducted legal research on behalf of the Principal in the following areas: succession law, trusts law, property law and company law. • Prepared and undertook document filing with the Court. • Attended client meetings to take meeting notes and witness documents. • Attended a weekly business networking event (Business Networking International) to generate referral revenue for the firm. • Produced articles for the company website. • Administrative duties - taking phone calls and relaying messages, diary management, preparation of correspondence, briefs and various documents, file opening and closing, archiving, photocopying, scanning, distribution of legal documents, mail, safe custody, conducting searches, data entry, matter cost tracking and end of month billing. Show less

Paralegal

• Jul 2018 - Apr 2020

In this role, I provided critical legal support to multiple lawyers and gained valuable experience working in a fast-paced, dynamic legal environment. I was exposed to a wide range of practice areas including property law, criminal law, family law, personal injuries law, company law, commercial law, insolvency and bankruptcy law, wills and estates and debt recovery. Key duties: • Provided legal support to multiple lawyers across multiple practice areas. • Managed conveyancing files from A-Z under the supervision of the Principal. • Attended client meetings to take meeting notes and witness documents. • Managed the firm's trust account and prepared the monthly trust account reconciliations. • Prepared trust account cheques, managed receipting and entered the trust bank statements into the accounting system. • Prepared and undertook document filing with the Court. • Administrative duties - taking phone calls and relaying messages, diary management, preparation of correspondence, briefs and various documents (affidavits, court documents, contracts and Title forms), dictation, file opening and closing, archiving, photocopying, scanning, distribution of legal documents, mail, safe custody, conducting searches, data entry, matter cost tracking and end of month billing. Show less

Practice Manager

• Sep 2017 - Apr 2020

Key duties:• Assisted the Director with general HR administrative duties. • Designed and created marketing material and general patient information for social media, company website and newsletters. • Participated in interviews for new support staff with the Director. • Drafted employment contracts in accordance with the relevant award for new hires. • Conducted reference checks for candidates. • Trained and developed support staff. • Prepared and advertised office vacancies on various platforms including realcommercial to attract and secure tenants.• Drafted commercial sub-lease agreements.• Conducted inductions for new tenants.• Process development and quality improvement to make the practice more efficient. Show less

Office Administrator

• Sep 2014 - Sep 2017

Key duties:• Diary management including scheduling of appointments for multiple practitioners across two clinic locations.• Managed a high volume of incoming calls and email enquiries. • Prepared, coordinated and maintained relevant documentation for 300+ patients.• Drafted and prepared client correspondence.• Liaised and communicated with internal practitioners and external health care providers.• Maintained patient confidentiality and discretion when dealing with sensitive and personal information.• Performed centralised administration duties including data entry, scanning, filing and records management.• Scheduled and arranged functions, meetings, catering, travel and other appointments. • Managed inventory and office supplies, including stocktake and ordering supplies when required. Show less