Mark Hayes
Cloud and Automation Engineer at Secure Enterprise Engineering- Claim this Profile
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English Native or bilingual proficiency
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German Limited working proficiency
Topline Score
Bio
Credentials
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VMware Certified Associate - Data Center Virtualization
VMwareAug, 2015- Sep, 2024 -
AWS Certified Solutions Architect - Associate
Amazon Web ServicesNov, 2017- Sep, 2024 -
CompTIA Security+ CE
CompTIAJun, 2018- Sep, 2024
Experience
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Secure Enterprise Engineering
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United States
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Computer and Network Security
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1 - 100 Employee
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Cloud and Automation Engineer
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Sep 2022 - Present
TBA TBA
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Accenture Federal Services
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Cloud Tech Architect
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Mar 2022 - Aug 2022
Continuation of previous program. WaveStrike, LLC was acquired by Novetta, LLC, and Novetta acquried by Accenture Federal Services. Provided Infrastructure as Code (IaC) capabilities on the AWS platform using AWS CloudFormation to automate deployment of scalable cloud infrastructure to customer environments including but not limited to EC2, S3, CloudWatch logging/alarms, SNS, and Lambda resources. Developed scripts using PowerShell for Windows and Python and Bash for Linux to utilize AWS APIs for automation and feature implementation. Collaborated with engineering team for code management through GitLab repositories to continue developing, maintaining, testing, and deploying scripts and IaC templates. __________________________________________________________________________________ ✓ Demonstrated excellent work ethic in a 100% remote position working from home with effective communication, independence, team collaboration, providing documentation, and meeting engineering deliverable deadlines. ✓ Provided scripting experience to develop Lambda functions for additional alerting with out-of-bound AWS resource changes, automating server builds with EC2 userdata for Windows and Linux, as well as implementing features for on-premise devices. Show less
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WaveStrike
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Information Technology and Services
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1 - 100 Employee
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Systems Engineer
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Mar 2021 - Mar 2022
WaveStrike was acquired by Novetta, LLC and relabeled as the Analytics Capabilities Division. Provided Infrastructure as Code (IaC) capabilities on the AWS platform using AWS CloudFormation to automate deployment of scalable cloud infrastructure to customer environments including but not limited to EC2, S3, CloudWatch logging/alarms, SNS, and Lambda resources. Developed scripts using PowerShell for Windows and Python and Bash for Linux to utilize AWS APIs for automation and feature implementation. Collaborated with engineering team for code management through GitLab repositories to continue developing, maintaining, testing, and deploying scripts and IaC templates. __________________________________________________________________________________ ✓ Demonstrated excellent work ethic in a 100% remote position working from home with effective communication, independence, team collaboration, providing documentation, and meeting engineering deliverable deadlines. ✓ Provided scripting experience to develop Lambda functions for additional alerting with out-of-bound AWS resource changes, automating server builds with EC2 userdata for Windows and Linux, as well as feature implementation. Show less
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CACI International Inc
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Cloud Engineer
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Sep 2018 - Mar 2021
Planning, design, and implementation of a cloud-based architecture on the Amazon Web Services platform to provide cloud solutions and migration strategies from an on-premises development environment. Core automation engineer, developing PowerShell and Python scripts that utilize AWS APIs to provide automation and IaC capabilities, automated EC2 instance configurations via instance user data bootstrapping, automating system workloads for use by administrators, and configuring CloudWatch monitoring dashboards utilizing custom metrics with metric math and alarm generation. Communicates with security team to meet compliance standards and providing technical guidance to reach periodic milestones and achieve system ATO within projected timeline. __________________________________________________________________________________ ✓ Successful migration and build-out of development, test, and production VPCs, not limited to S3 lifecycle policies, writing out JSON configurations for IAM policies that meet enterprise security standards, and network security for applying Security Group configurations. ✓ Recognized for innovative contributions by providing automation capabilities via PowerShell and Python scripts for AWS and Windows by decreasing the time needed for manual configurations and potential for human error. ✓ Assumed responsibility of interfacing with security contacts to lead team regarding system and cloud hardening to satisfy compliance requirements for system ATO. Show less
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Leidos
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Virtualization Systems Engineer
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Jan 2018 - Sep 2018
Provided knowledge transfer and engineering support as an incumbent to the prime contract holder in an effort to affirm operational readiness with the customer. Supported core infrastructure and services on a hybrid environment of physical, virtual, and cloud technologies, with Windows and Linux systems. Primary roles include the acting Citrix XenDesktop 7.X desktop virtualization engineering lead, maintaining the VMware 6.X virtualization infrastructure, customized application deployments, training operation engineers with administrative workloads, automation and routine administration using PowerShell for Active Directory, Exchange, VMware PowerCLI, and Citrix. Achievement Highlights: Supported an enterprise modernization project by leading the Citrix virtualization stack upgrade to Server 2016, advocating a move from a legacy XenApp 6.5 environment, and re-evaluating assets and available products for potential tech refreshes and licensing in order to optimize resource provisioning, and to reduce costs due to over-allocation, and products no longer supported. Training operational engineers with systems administration of Citrix XenApp & XenDesktop, Microsoft Exchange, VMware, and routine server/desktop maintenance, as well as providing customized scripts to assist with routine monitoring automation. __________________________________________________________________________________ ✓ Interfacing with customers on highly visible project consisting of testing, configuring, troubleshooting, and deploying customized software and hardware to meet mission requirements, and providing on-site piloting with test users. ✓ Training operation engineers with administrative workloads as a means to introduce new material to Ops team, and pass off routine administrative tasks from systems engineers. Show less
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Northrop Grumman Corporation
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United States
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1 - 100 Employee
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Windows Systems Engineer
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Sep 2014 - Jan 2018
Administrating two complex networks of 1,000+ users and devices consisting of physical and virtual servers, thick and thin client hardware with Windows OS, Citrix XenDesktop virtualization, and EC2 instances on the AWS platform. Utilizing PowerShell scripting for further administration, as well as developing scripts to automate routine procedures and solving complex, time intensive problems. Hardening, configuration, and deployment of software and network vulnerability patches to ensure compliance with STIG and Nessus. In addition, researching, supporting, and implementing infrastructure upgrades, maintaining system availability, and mitigating customer work stoppages. Achievement Highlights: Lead a project to integrate a Distributed File System (DFS) file share solution by configuring multiple partner servers with full mesh replication topology, importing an existing namespace, and seamlessly migrating terabytes of user facing data from a legacy CIFS file share. Responsible for the buildout of new hardware to replace existing infrastructure on the core network, including HP blade chassis’, updating firmware with HP SPP, installing and hardening of Windows Server OS and VMware ESXi. __________________________________________________________________________________ ✓ Configuring and managing HP blades, iLO, VMware 6.X technologies (vCenter, vSphere, ESXi), Citrix XenDesktop 7.X, and Windows OS consisting of Windows 7, 8.1, 10, and Server 2008 R2, 2012 R2, & 2016. ✓ Maintaining an Active Directory infrastructure of users, groups, and devices by utilizing OU structures, GPO enforcement, and supporting RBAC methodologies for privilege regulation. ✓ Scripting proficiency with PowerShell, Exchange Shell, and Power CLI to develop scripts for task automation, and simplifying complex time intensive problems. ✓ Configured EC2 instances in customer VPC, and integrated with existing domain. Show less
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Neil Hoosier & Associates, Inc.
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United States
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Government Administration
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1 - 100 Employee
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IT Intern (Summer Semester)
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Jun 2013 - Aug 2013
Assisted with server/client administration using Active Directory and Group Policy, provided user support for hardware, software, technical inquiries, as well as technical solutions to upper management, and maintaining technical documentation. Achievement Highlight: Researched and suggested vendor solutions compliant with FISMA regulations to upper management as a means to improve network infrastructure, security, and disaster recovery plans. __________________________________________________________________________________ ✓ Assisted with server/client configurations using Active Directory and maintaining configurations via Group Policy. ✓ Provided support for computer hardware, software, and technical inquiries. ✓ Repaired and tested computers for deployment to remote users. Show less
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Education
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2010 - 2013
University of Maryland Baltimore County
Bachelor’s Degree, Information Systems -
2004 - 2008
Carroll Community College
Associate's Degree, General Studies
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