Mark Colwick
Business Service Representative at The Coordinating & Development Corporation- Claim this Profile
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Bio
Credentials
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CompTIA Cloud Essentials Certification
CompTIAApr, 2020- Nov, 2024 -
CompTIA IT Fundamentals (ITF+) Certification
CompTIANov, 2019- Nov, 2024
Experience
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The Coordinating & Development Corporation
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United States
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Strategic Management Services
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1 - 100 Employee
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Business Service Representative
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Aug 2021 - Present
Engage directly with employers, economic development, and industry organizations to determine local hiring needs and industry trends in order to establish how the federal Workforce Innovation and Opportunity Act (WIOA) can provide business services, specifically to promote the development of WIOA On-the-Job Training, Apprenticeships, WorkKeys, and Incumbent Worker Training programs to increase employer competitiveness and provide employment opportunities for WIOA participants. Engage directly with employers, economic development, and industry organizations to determine local hiring needs and industry trends in order to establish how the federal Workforce Innovation and Opportunity Act (WIOA) can provide business services, specifically to promote the development of WIOA On-the-Job Training, Apprenticeships, WorkKeys, and Incumbent Worker Training programs to increase employer competitiveness and provide employment opportunities for WIOA participants.
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New York Life Insurance Company
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United States
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Financial Services
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700 & Above Employee
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Director Of Recruiting
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Feb 2018 - Jan 2019
Recruited and selected candidates for careers within the financial services industry for Fortune 100 company. Sourced resumes from resume database websites and participated in cold calling activities for candidates. Coordinated recruiting events (including career fairs and networking with in-house agents), maintained social media sites such as LinkedIn and Facebook, attended local chamber of commerce functions and connected with civic-based organizations to enhance community outreach, create brand awareness and attract potential candidates. Administered screening interviews, assisted in on-boarding progression (licensing, contracting, and training) and created/analyzed weekly tracking reports of candidates to ensure candidate engagement with the management team throughout the recruiting process. Show less
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City of Bossier City
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Bossier City, LA
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Tax Auditor
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Jul 2017 - Feb 2018
Conducted audits for Bossier City and the various government jurisdictions in Bossier Parish to determine compliance with sales and use tax law and to confirm amount of taxes paid and any tax liability due by examining taxpayer accounting records (journals, ledgers, invoices, bank statements, depreciation schedules, requisitions, purchase orders and other documents). Handled taxpayer refund requests and also served as primary collection agent for outside events (farmer’s markets, trade shows, etc.) and boat registration tax payments. Show less
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AutoBody Express
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United States
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Automotive
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1 - 100 Employee
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Service Adviser
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Mar 2017 - Jul 2017
Examined vehicles for collision-related damage utilizing CCC estimating software to determine the repairs needed to return vehicles to pre-accident condition in accordance with industry standards and guidelines. Provided stellar service to internal insurance partners and external customers to ensure a quality final product and customer experience. Examined vehicles for collision-related damage utilizing CCC estimating software to determine the repairs needed to return vehicles to pre-accident condition in accordance with industry standards and guidelines. Provided stellar service to internal insurance partners and external customers to ensure a quality final product and customer experience.
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Red River Specialties, Inc.
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United States
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Chemical Manufacturing
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1 - 100 Employee
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Bid Manager
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Oct 2016 - Mar 2017
Explored and pursued possible government requests for bids, proposals and quotes and executed government contracts to increase sales opportunities for major herbicide distributor. Explored and pursued possible government requests for bids, proposals and quotes and executed government contracts to increase sales opportunities for major herbicide distributor.
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Red River Specialties
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Inventory Accountant/Fleet Manager
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Apr 2014 - Sep 2016
Coordinated reconciliation of monthly physical inventories for 25-30 warehouse and consignment locations. Managed company-wide fleet of approximately 45 pickup trucks, 10 flatbed trucks and 30 cargo trailers including acquisition and disposal of vehicles on an annual basis. Served as backup purchasing manager as needed. Coordinated reconciliation of monthly physical inventories for 25-30 warehouse and consignment locations. Managed company-wide fleet of approximately 45 pickup trucks, 10 flatbed trucks and 30 cargo trailers including acquisition and disposal of vehicles on an annual basis. Served as backup purchasing manager as needed.
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Webster Parish Sales & Use Tax Commission
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Minden, Louisiana
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Auditor/Field Representative
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Sep 2012 - Aug 2013
Conducted examinations of taxpayer accounts and records to determine compliance with sales and use tax ordinances and to collect revenue amounts due to the various government entities and jurisdictions in Webster Parish. Contacted delinquent sales tax accounts through field audits and electronic & paper correspondence to secure payments and to ensure tax collection goals are attained. Assisted in identifying the nature, location and operators of itinerant vendors and special events in the parish. Handled special assignments, such as assessments, refund requests, taxpayer education & research projects. Show less
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City of Shreveport
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Shreveport, Louisiana
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Revenue Auditor
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Feb 2010 - Sep 2012
Developed and implemented programs for the collection of occupational license taxes, insurance premium taxes, police false alarm charges, alcohol beverage fees and additional revenue areas due to the City of Shreveport municipal government. Reviewed records, audited and enforced city ordinances/state laws to collect and recover revenue amounts payable to the City. Contacted delinquent accounts through field audits and electronic & paper correspondence to secure payments and to ensure tax collection goals are attained. Show less
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Enterprise
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United States
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Travel Arrangements
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700 & Above Employee
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Remarketing Logistics Coordinator
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May 2008 - Aug 2009
Assisted sales associates by coordinating disposal of retired rental vehicles. Performed vehicle damage inspections, organized reconditioning efforts with outside vendors, managed sellable inventory, maintained interaction and contact with car dealers to arrange sales, and oversaw driver team to facilitate transportation of vehicles across the Ark-LA-Tex region.
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Rental Management Representative
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Mar 2007 - Apr 2008
Served as a liaison between car rental branches and major insurance company partners in a call center setting. Monitored rentals through daily telephone contact with body shops and collision centers and corresponded with insurance company partners to manage rental duration. Established relationships with body shops and insurance companies through telemarketing and outside sales efforts.
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Management Assistant
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Dec 2006 - Feb 2007
Functioned primarily as a car rental agent while also acting as a consultant between management and new employees. Provided all aspects of customer service, including presenting rental contracts, providing basic vehicle maintenance, delivering vehicles, handling phone correspondence, and conducting administrative functions.
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Administrative Accounting Supervisor
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Jul 2005 - Dec 2006
Directed and assisted with conducting branch evaluations for all business operations to ensure compliance with Corporate and local guidelines. Performed investigative reporting analysis to create models for examining potential risk areas associated with the branch evaluations. Managed daily rental accounts receivable department. Established a focus group committee to find solutions to common concerns between the various administrative departments and the daily rental department.
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Area Accounting Coordinator/Group Auditor
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Jun 2000 - Jun 2005
Handled basic accounting functions, which included the following duties: accounts payable, accounts receivable, journal voucher entries, administrative training and other miscellaneous accounting tasks. Conducted branch evaluations for all business operations (car rental, truck rental, car sales and fleet services divisions). Communicated results in oral and written format to provide valuable training and information to improve daily operations.
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Branch Manager
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Aug 1999 - May 2000
Managed 2 rental branch locations serving a portion of 5 parishes, while strengthening relationships with referral sources, building a solid corporate business program, developing employees for promotional opportunities and continuing attainment of high customer service scores. Achieved 14WW Branch Manager of the Month Award in May 2000.
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Assistant Manager
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Aug 1997 - Aug 1999
Fulfilled all obligations and responsibilities of the daily rental operations through serving independently as a rental manager. Maintained strong contacts with all referral sources, while building branch corporate account base and achieving high customer service scores of 92% & 94% in April & May 1999 respectively.
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Management Trainee
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Jun 1996 - Jul 1997
Served as entry-level car rental agent.
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Agency Rent-A-Car
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Houma, Louisiana
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Management Trainee/Assistant Manager
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Oct 1995 - May 1996
Served as a car rental agent, while handling responsibilities of the daily rental operations. Served as a car rental agent, while handling responsibilities of the daily rental operations.
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Central School Corporation
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Grand Cane, Louisiana
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High School Social Studies Teacher
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Jul 1994 - Jun 1995
Taught social studies subjects (social studies, world geography, American history, world history, and civics) to junior high and high school students. Taught social studies subjects (social studies, world geography, American history, world history, and civics) to junior high and high school students.
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Education
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2019 - 2021
Bossier Parish Community College
Associate of Applied Science - AAS, Computer Information Systems -
1993 - 1995
Louisiana State University in Shreveport
Pursuit of Alternate Post-Baccalaureate Certification, Secondary Education-Social Studies -
1987 - 1991
Louisiana Tech University
Bachelor of Science (B.S.), Marketing
Community
