Experience

Thompson & Johnson Equipment Co., Inc.

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Director of Aftermarket Services

  • Jul 2019 - Present

• Director of Aftermarket Services

  • Jul 2016 - Present



Toyota Material Handling

• United States
• Machinery Manufacturing
• 700 & Above Employee

• Territory Parts and Service Manager - Northeast

  • Jun 2013 - Jul 2016

  Work with fork truck dealers in the Northeast as a representative of Toyota to help improve parts & service sales, processes & operations within their dealerships. Work with fork truck dealers in the Northeast as a representative of Toyota to help improve parts & service sales, processes & operations within their dealerships.



U. S. Materials Handling Corp.

• United States
• Business Supplies & Equipment
• 1 - 100 Employee

• Corporate Operations Manager

  • Jul 2007 - Jun 2013

  Main focus is on the Parts, Service and Rental of Fork Trucks for the entire company. Over 14 years experience in the industry. Responsible for generating profit in all four branches through the Parts, Service and Rental department. Assist the parts departments in maintaining inventories, sourcing parts and maximizing their profit margins. Work with the service departments to maximize billable hours, develop training programs for the technicians. Continually develop and grow the Aftermarket business to increase rentals, parts & service sales.Work closely with the sales force in promoting sales of new, used and rental equipment. Perform site surveys to help determine truck application and generate maintenance rates - either Time & Material or Full Maintenance.Work with all USMH employees to develop and maintain the best Customer Service we can provide.



Liverpool Central School District

• Head Coach - Boys Varsity High School Hockey Team

  • Oct 2010 - Jan 2012



Material Handling Products Corp.

• Service Manager

  • 1999 - 2007

  Managed the Syracuse service territory which included Northern New York State and the Southern Tier. Supervised 22 technicians both on the road and in the shop performing all types of repair services. Also managed the installation department which performed install & service on docks, restraints & high speed doors. Responsible for monthly P&L statements and budgeting of the department. Managed the Syracuse service territory which included Northern New York State and the Southern Tier. Supervised 22 technicians both on the road and in the shop performing all types of repair services. Also managed the installation department which performed install & service on docks, restraints & high speed doors. Responsible for monthly P&L statements and budgeting of the department.