Mark Bruckshaw
Senior Solutions Consultant at TDX Group- Claim this Profile
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Bio
Tony Doleman
I've worked with Mark over the course of many years - both directly and indirectly. In that time, Mark has consistently proved adept at providing innovative solutions across the whole of credit management – whilst Mark has focused in recent years on Collections, he also has valuable experience and expertise in policy, credit review and strategy implementation both in the UK and in Europe. Mark is not only versatile but brings with him an open, engaging and collaborative approach. A great person to have on your team both professionally and personally. I would not hesitate to work with Mark again if the opportunity arose.
Nick Collen
I had the pleasure of working with Mark for 7 years within the credit risk team at Egg where he brought extensive Collections experience and much more besides. Mark is a most capable leader of people, he can build and maintain constructive relationships across functions and at all levels and he can be relied upon to get the job done without fuss or procrastination. A most valued colleague and friend.
Tony Doleman
I've worked with Mark over the course of many years - both directly and indirectly. In that time, Mark has consistently proved adept at providing innovative solutions across the whole of credit management – whilst Mark has focused in recent years on Collections, he also has valuable experience and expertise in policy, credit review and strategy implementation both in the UK and in Europe. Mark is not only versatile but brings with him an open, engaging and collaborative approach. A great person to have on your team both professionally and personally. I would not hesitate to work with Mark again if the opportunity arose.
Nick Collen
I had the pleasure of working with Mark for 7 years within the credit risk team at Egg where he brought extensive Collections experience and much more besides. Mark is a most capable leader of people, he can build and maintain constructive relationships across functions and at all levels and he can be relied upon to get the job done without fuss or procrastination. A most valued colleague and friend.
Tony Doleman
I've worked with Mark over the course of many years - both directly and indirectly. In that time, Mark has consistently proved adept at providing innovative solutions across the whole of credit management – whilst Mark has focused in recent years on Collections, he also has valuable experience and expertise in policy, credit review and strategy implementation both in the UK and in Europe. Mark is not only versatile but brings with him an open, engaging and collaborative approach. A great person to have on your team both professionally and personally. I would not hesitate to work with Mark again if the opportunity arose.
Nick Collen
I had the pleasure of working with Mark for 7 years within the credit risk team at Egg where he brought extensive Collections experience and much more besides. Mark is a most capable leader of people, he can build and maintain constructive relationships across functions and at all levels and he can be relied upon to get the job done without fuss or procrastination. A most valued colleague and friend.
Tony Doleman
I've worked with Mark over the course of many years - both directly and indirectly. In that time, Mark has consistently proved adept at providing innovative solutions across the whole of credit management – whilst Mark has focused in recent years on Collections, he also has valuable experience and expertise in policy, credit review and strategy implementation both in the UK and in Europe. Mark is not only versatile but brings with him an open, engaging and collaborative approach. A great person to have on your team both professionally and personally. I would not hesitate to work with Mark again if the opportunity arose.
Nick Collen
I had the pleasure of working with Mark for 7 years within the credit risk team at Egg where he brought extensive Collections experience and much more besides. Mark is a most capable leader of people, he can build and maintain constructive relationships across functions and at all levels and he can be relied upon to get the job done without fuss or procrastination. A most valued colleague and friend.
Experience
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TDX Group
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Brazil
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IT Services and IT Consulting
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Senior Solutions Consultant
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Sep 2021 - Present
Accountable for defining potential client business cases, detailed requirements and the commercial structure whilst supporting Government clients navigate the Debt Market Integrator (DMI) and Debt Resolution Services (DRS) Frameworks. Accountable for defining potential client business cases, detailed requirements and the commercial structure whilst supporting Government clients navigate the Debt Market Integrator (DMI) and Debt Resolution Services (DRS) Frameworks.
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Experian
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Information Services
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700 & Above Employee
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Senior Collections Product Manager
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Sep 2016 - Mar 2021
Accountable for the UK&I Collections software product strategy, P&L, market requirements, product development and ongoing client base management. Driving revenue and customer success across vertical markets.
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Senior Business Consultant
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May 2013 - Aug 2016
Determined client requirements for complex decision solutions across the full range of Experian products with specific accountability of leading the Financial Services team collections engagements.
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Collections Management Consultant (Fixed Term Contract)
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Feb 2012 - Sep 2012
Supporting the newly appointed Western European Collections Head in the implementation of a central Collections Operations reporting line for the Spanish, Portuguese and Italian Barclaycard portfolios. Key accountabilities included the development of key stakeholder interactions, operational management of impairment targets and the identification of operational opportunities and risks. Supporting the newly appointed Western European Collections Head in the implementation of a central Collections Operations reporting line for the Spanish, Portuguese and Italian Barclaycard portfolios. Key accountabilities included the development of key stakeholder interactions, operational management of impairment targets and the identification of operational opportunities and risks.
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Egg
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Malta
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Human Resources Services
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Head of Collections Policy and Strategy
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Jun 2008 - Jan 2012
Accountable for the development, operational deployment and ongoing management of policy and strategy across the Collections and Recoveries lifecycle for credit cards and personal loans. Joint accountability for the P&L credit risk losses lines (Gross Credit Losses, Recoveries, Loan Loss Reserves, Net Credit Losses). Accountable for the development, operational deployment and ongoing management of policy and strategy across the Collections and Recoveries lifecycle for credit cards and personal loans. Joint accountability for the P&L credit risk losses lines (Gross Credit Losses, Recoveries, Loan Loss Reserves, Net Credit Losses).
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Senior Manager, Credit Policy and Strategy Customer
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2006 - 2008
Led the design, implementation and ongoing management of Account Management and Collections credit policies and strategies in line with the Egg’s credit risk appetite.
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Senior Manager, Credit Review
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2004 - 2006
Accountable for the design and management of a credit review and credit audit capability to assess the quality of lending and ongoing credit management together with business wide adherence to policy and credit process.
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Group Credit Manager, France
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2002 - 2004
Acted as the day to day manager / mentor for the local Credit Review Manager and team and as a conduit for operational and policy issues between the UK and France.
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Business and Systems Process Developer
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2000 - 2002
Designed and developed process improvement for the Collections & Recoveries Teams
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NatWest
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Banking
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700 & Above Employee
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Various
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1988 - 2000
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Community
