Field Service Specialist

• Jun 2023 - Present

- Install, configure, and upgrade operating systems, software applications, and hardware components.- Provide on-site technical support to clients, addressing hardware, software, and network issues promptly.

Provisioning Technician

• Apr 2023 - Present

- Manage the provisioning of all hardware and software for new and existing employees, including computers, mobile devices, and software licenses.- Coordinate with other IT departments and vendors to ensure timely delivery of all equipment and software.- Maintain accurate inventory records of all hardware and software, and ensure that all equipment is properly tracked and disposed of when necessary.- Develop and maintain provisioning workflows and standard operating procedures (SOPs) to ensure consistent and efficient delivery of equipment and software.- Work with other IT teams to ensure that all provisioning activities are in compliance with organizational policies and regulations.- Troubleshoot any issues related to provisioning and equipment configuration, and provide technical support to employees as needed.- Participate in ongoing IT projects related to provisioning and equipment configuration, including the evaluation of new hardware and software solutions.- Maintain knowledge of current trends and best practices related to provisioning and equipment configuration. Show less

Technical Tutor

• Jan 2023 - Present

- Conduct technical training sessions for individuals or groups- Develop and deliver training materials, including course content, presentations, and handouts- Assess learners' needs and tailor training sessions to meet their specific requirements- Provide feedback and support to learners to help them achieve their technical goals- Stay up-to-date with the latest technical trends and developments to ensure the training materials are relevant and effective- Monitor and evaluate the effectiveness of the training sessions and make improvements as needed- Communicate effectively with learners to ensure their understanding and engagement with the material- Collaborate with other technical tutors and subject matter experts to continuously improve the training program---- Specializing -----* Canvas, * Microsoft Office, * Google Services, * WebEx, * Zoom, * Cranium Cafe, * Windows and Mac OS, * iPad, * CIS 105/BPC 110 and Any General Technology Questions.---- Location -----In-Person: LB-142 (inside the Library)Online: https://www.mesacc.edu/students/tutoring/thunderbird-tech-studio Show less

Freelance Consultant

• 2013 - Present

- Compiled metatags, search engine submission and created traffic reports - Developed web style guide and web policies guide - Write and edit content, edit graphics, code pages (HTML, DHTML, PHP and Javascript) create CSS, digital photography and image processing - Managed and assisted knowledge and information resource development. - Compiled metatags, search engine submission and created traffic reports - Developed web style guide and web policies guide - Write and edit content, edit graphics, code pages (HTML, DHTML, PHP and Javascript) create CSS, digital photography and image processing - Managed and assisted knowledge and information resource development.

Digital Marketing Specialist / Web Developer

• May 2018 - Jun 2019

Develop and deploy web applications using HTML, CSS, JavaScript, PHP, and Node.js. Design and develop user-friendly and responsive websites using various web development frameworks such as Angular and React. Implement SEO best practices and optimize websites for search engines. Create and manage digital marketing campaigns using various channels such as email marketing, social media marketing, and PPC. Utilize marketing automation tools such as HubSpot and Marketo to automate marketing campaigns and improve lead generation. Manage databases using MySQL and MongoDB and ensure data security and integrity. Utilize Google Analytics and other digital marketing tools to track website traffic and campaign performance. Participate in Agile software development methodologies and contribute to project management activities. Show less

Senior Online Marketing Manager

• Mar 2017 - May 2017

Web Developer SEO Social Media Advertising Web Developer SEO Social Media Advertising

Web Developer

• Mar 2016 - Jun 2016

Web Developer/Programmer

• May 2013 - Dec 2015

• UI/UX development to create a seamless customer experience for a high traffic e-commerce website through desktop, mobile and smartphone app interfaces Technologies used: Joomla, WordPress, Drupal,Photoshop, Illustrator, HTML 5, CSS3,FrameWork MVC .NET • UI/UX development to create a seamless customer experience for a high traffic e-commerce website through desktop, mobile and smartphone app interfaces Technologies used: Joomla, WordPress, Drupal,Photoshop, Illustrator, HTML 5, CSS3,FrameWork MVC .NET

Webmaster

• Jun 2009 - Jan 2013

• Extensive knowledge of using various programs and applications like content management systems, Joomla 1.6-2.5, Drupal 6, and WordPress 2.12-3.0. Technologies used: Joomla 2, WordPress3, Drupal 6,Photoshop CS6, Illustrator CS6, HTML 5, XHTML, CSS, JavaScript, JQuery and Fedora. • Extensive knowledge of using various programs and applications like content management systems, Joomla 1.6-2.5, Drupal 6, and WordPress 2.12-3.0. Technologies used: Joomla 2, WordPress3, Drupal 6,Photoshop CS6, Illustrator CS6, HTML 5, XHTML, CSS, JavaScript, JQuery and Fedora.

Webmaster

• Aug 2006 - Jun 2009

Maintain, promote and develop the content of the websites with the help of the new technologies. Technologies used: Joomla 1.5,Photoshop CS5, Illustrator CS5, HTML, XHTML, CSS, JavaScript, Dreamweaver and Redhat. Maintain, promote and develop the content of the websites with the help of the new technologies. Technologies used: Joomla 1.5,Photoshop CS5, Illustrator CS5, HTML, XHTML, CSS, JavaScript, Dreamweaver and Redhat.

Computer / Web Admin

• May 2004 - Jun 2006

Performed light desktop and network support. Installation and setup or proprietary applications, software and printers, troubleshooting, e-mail set up Technologies used: Photoshop4, Illustrator 4, HTML, CSS, JavaScript, Dreamweaver and Microsoft Windows Severs, WAN, and Cisco. Performed light desktop and network support. Installation and setup or proprietary applications, software and printers, troubleshooting, e-mail set up Technologies used: Photoshop4, Illustrator 4, HTML, CSS, JavaScript, Dreamweaver and Microsoft Windows Severs, WAN, and Cisco.

Webmaster

• Sep 2000 - Aug 2003

Worked closely with application developers, interface designers, editors and IT communications specialists to ensure website operation’s position at the cutting edge of technology. Technologies used: Photoshop, HTML, Unix, Solaris, Star Office, JAVA, MySQL, Cisco, and Oracle. Worked closely with application developers, interface designers, editors and IT communications specialists to ensure website operation’s position at the cutting edge of technology. Technologies used: Photoshop, HTML, Unix, Solaris, Star Office, JAVA, MySQL, Cisco, and Oracle.