Mark Biol

Network Engineer at Accion Labs
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, Singapore, SG

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Credentials

  • Amazon Web Services SysOps Administrator - Associate
    Amazon Web Services (AWS)
    Dec, 2022
    - Nov, 2024
  • Cisco Certified Network Professional (CCNP)
    Cisco
    Jun, 2014
    - Nov, 2024
  • Cisco Certified Network Associate Security (CCNA)
    Cisco
    Feb, 2014
    - Nov, 2024
  • Microsoft Certified Professional (MCP)
    Microsoft
    Dec, 2011
    - Nov, 2024
  • Cisco Certified Network Associate Routing and Switching (CCNA)
    Cisco
    Jan, 2011
    - Nov, 2024

Experience

    • United States
    • Information Technology & Services
    • 700 & Above Employee
    • Network Engineer
      • Jan 2018 - Present

      Network Engineer deployed at NCS Pte Ltd for Singapore Government Agency. • Management and Operation of the Government Agency Network Infrastructure. • Provide Network Implementation, Troubleshooting and resolution to address the network issues to meet the client’s SLA. • Perform Network Design Infrastructure and configurations to meet the Government’s Standard and Audit Compliance. • Implementation of new Network Devices setups and integrate with Network Automation technologies. • Analyze Security Vulnerability Threats and mitigation measures to prevent network attacks. • Perform Network Device IOS Upgrade/Patching activity to maintain up-to-date versions and mitigate vulnerability related issues. • Implement Firewall Change Policies, Cleanup, and optimization based on the Government standards and best practices. • Perform operational activities with Clear Pass CPPM to resolve NAC issues with end-point clients. • Verify and perform Backup Operations and Configurations on Network devices with automation technologies. • Provide Technical Solutions and developments into the network infrastructure. Show less

    • China
    • Human Resources
    • 400 - 500 Employee
    • Network Engineer
      • Feb 2017 - Jan 2018

      Network Engineer deployed at HCL Insys for Government Agencies On-Site Provide Troubleshooting and resolution related to network issues to meet the required SLA. Provision and implementation of New Network Devices. Perform Network Device IOS Upgrade/Patching activity and ensure running IOS is updated. Implement Firewall Rules and Policies for use in the network environment. Perform operational activities for ClearPass Network Access Control (NAC) Server and endpoints. Ensure to meet the Government’s Compliance and Standardized Network setup and configurations. Perform Backup Operations of Configurations on Network devices. Provide Technical Solutions and developments to network infrastructure. Show less

  • WDC Consulting Pte Ltd
    • Singapore, Singapore
    • Network Engineer
      • Nov 2015 - Jan 2017

      Network Engineer deployed at a Government Agencies On-Site Network Support. Oversee, monitor, and maintain the Network Infrastructure up and running 24/7. Provide Troubleshooting and resolution to network issues to meet the required SLA. Prepare Technical Documentation and Processes for Government Network Audit. Provision and implementation of Network Devices patches and IOS Upgrade. Implement Firewall Rules and Policies for use in the network environment. Hardening of Firewalls and Switches for tightening measures and mitigating Network Security issues. Provide Technical Solutions and developments to network infrastructure. Meet the Government’s Standardized Network setup and Configuration. Performs Backup Operation of Configurations on Network devices. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Network Engineer
      • Nov 2014 - Nov 2015

      Network Engineer deployed at NCS Pte. Ltd for an MNC Bank Account Implement Network Remediation to Routers, Switches, and WLC to comply on the Government Regulatory for Banks Compliance Standards based on the Approved Baseline and Functional Templates. Plan and Schedule Change activities to meet the Change Lead Time and ensures Remediation Project Deliverables can be achieved on-time. Worked on the Change Processes with Change Team from raising the Change Order, Implementing the Change, up until the Closure of the Change order. Perform Network Implementation Configurations on Routers and Switches affected during the Change Window period. Provide Testing and Verification on the devices under Change installation that implementation has been successful and that desired result has been achieved. Perform Troubleshooting and Backout Activity when network issues/incidents arise related to Change. Liaise with Customers worldwide for Change Timing activity together with their Support and Approvals. Submission of weekly Project Work Progress and development. Perform Access Elevation to users with Cisco ACS tool. Show less

    • Singapore
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Operations Specialist
      • Sep 2012 - Sep 2014

      Implement and maintain network infrastructure On-site. Troubleshoot LAN/WAN issues and incidents arise. Monitoring of network activity. Administer Windows Server Operating Systems with AD, Group Policies, DHCP, DNS, and other Roles. Proactive checking and troubleshooting of all Wireless Access Points for reliable wireless connectivity. Performs Backup and Restore Operation of Network Configurations on Routers and Switches in case any configuration is compromised. Handles customer support on user accounts and email issues. Liaise with vendor for software/hardware procurement, testing, and evaluation. Responsible on new IT software/hardware equipment implementation and provide Asset & component inventory. On-site support for overall customer’s IT and Network technologies. Show less

    • Philippines
    • Higher Education
    • 300 - 400 Employee
    • TECHNICAL SUPPORT SPECIALIST
      • May 2007 - Mar 2012

      • Provides Technical and Scientific Support and Assistance to Internal and External Customers via a personal, phone or email. • Investigates, troubleshoots and manages customer chemistry, equipment and software complaints and inquiries to provide comprehensive support to the customer. • Set-up new Installation and Configuration of Windows Server Operating Systems with Active Directory Domain, DNS, DHCP, VPN, and install updated patches. • Handles the creation of new User Account settings and its Email Address. • Perform Installation and configuration of Exchange Server 2010 for Internal Email and client-side technologies (laptop, tablet, PDA). • Perform Desktop and Laptop Software Installation, Troubleshooting, Configuration and Maintenance and ensuring all Desktop and Laptop configurations comply with company standards which include security compliance. • Set-up new Desktop and Laptop Workstations with network printers installed and proper network cabling, software application installation with Antivirus and ensure virus signatures are updated. • Troubleshoot LAN and WAN connections with Cisco Routers and Switches. • Performs Backup Operation of network equipment IOS Images (Routers and Switches). • Design and Implement Wireless Network Connection inside the premises. • Attends customer meetings and participates in conference calls. • Responsible on new IT equipment evaluation, testing, and documentation. • Perform System Data Backups, Routine checks on Servers and Prepare Technical Documentation. • Performs other job-related duties as directed. Show less

Education

  • St. Paul University Surigao
    Bachelor of Science - BS, Computer Engineering
    2001 - 2006

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