Regional Sales for DigitalTrains™ | Oleo Energy Absorption (Rail, Industrial and Couplers)

• Jul 2023 - Present

Regional Sales (Asia Pacific) for Energy Absorption Management (Rail, Industrial and Couplers)

• Jan 2019 - Jul 2023

Regional Technical Sales Manager

• Dec 2010 - Sep 2018

My Core Responsibilities • Distribution and technical support for MAN Marine Engines, Rolls Royce Marine Diesel Propulsion and Gen-set through B2B as well as follow-up from Sales Team • Annual Sales Target and achievements: USD20 million. Accumulative 12 major tenders and 19 minor projects in 7 years • Overseeing product installation – commissioning • Product demonstrations and technical training for regional channel partners and support stuffs • Evaluate metrics on specific product lines and instruct Store Manager to adjust inventory appropriately • Prepare monthly and quarterly reports and submit findings and analysis to Sales Director • Serve as the point of contact with manufacturers, distributors and brokers in my region for after-sales technical support • Collaborating with the design, production, engineering, or R&D departments of my client company to determine how products and services could be made or modified to suit their needs Show less

Customer Service Lead

• Oct 2008 - Nov 2010

Core Responsibilities: Customer base of 249. Conduct repair of projects through evaluating financial reports, market trends, employee staffing and organizational growth. Perform all activities and services within established budget guidelines. Coordinate technical seminars of training for regional service associates and supervise training program completion pricing. Monitor field operations and service technicians. Support internal staff, service technicians, customers and sales staff with technical questions. Conduct safety inspection and conformance to ensure it represent and reflect top quality of community. Manage service and maintenance of installed systems at customer sites. Provide services with aim to exceed regional and customer expectations along with attaining company targets. Perform management responsibilities like hiring, interviewing, mentoring, training and developing Regional Field Representatives for Delivery. Plan, assign and direct work of technicians. Appraise performance, reward and discipline technicians. Ensure to address complaints and resolve problems. Involve actively in team effort through routine communication with departmental management. Show less

Test Technician

• Sep 2008 - Mar 2009

Talk about ASTM standards? Drop test? Vibration test? Sounds familiar? Yes, it is all about doing testing and ensuring prototypes are certified for what they were built for. Talk about ASTM standards? Drop test? Vibration test? Sounds familiar? Yes, it is all about doing testing and ensuring prototypes are certified for what they were built for.