Mark Willis
UC Infrastructure Support Analyst at Applicable Limited- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Mark Powell
Mark sent time at Crimson whilst he was studying for his MS Server exams. Working in our Infrastructure team, he delivered a Windows 7 and MS Office 2010 upgrade working largely unsupervised. Mark is very thorough and has a good service delivery manner, interacting well with all in the office
Rich Crowcombe
I recruited Mark to provided Technical Support for one of our large legal clients in the Birstol area. We have received excellent feedback on his professionalism, quality of work and his ability to interact well with both clients and users alike. An all round excellent hire. Will use again.
Mark Powell
Mark sent time at Crimson whilst he was studying for his MS Server exams. Working in our Infrastructure team, he delivered a Windows 7 and MS Office 2010 upgrade working largely unsupervised. Mark is very thorough and has a good service delivery manner, interacting well with all in the office
Rich Crowcombe
I recruited Mark to provided Technical Support for one of our large legal clients in the Birstol area. We have received excellent feedback on his professionalism, quality of work and his ability to interact well with both clients and users alike. An all round excellent hire. Will use again.
Mark Powell
Mark sent time at Crimson whilst he was studying for his MS Server exams. Working in our Infrastructure team, he delivered a Windows 7 and MS Office 2010 upgrade working largely unsupervised. Mark is very thorough and has a good service delivery manner, interacting well with all in the office
Rich Crowcombe
I recruited Mark to provided Technical Support for one of our large legal clients in the Birstol area. We have received excellent feedback on his professionalism, quality of work and his ability to interact well with both clients and users alike. An all round excellent hire. Will use again.
Mark Powell
Mark sent time at Crimson whilst he was studying for his MS Server exams. Working in our Infrastructure team, he delivered a Windows 7 and MS Office 2010 upgrade working largely unsupervised. Mark is very thorough and has a good service delivery manner, interacting well with all in the office
Rich Crowcombe
I recruited Mark to provided Technical Support for one of our large legal clients in the Birstol area. We have received excellent feedback on his professionalism, quality of work and his ability to interact well with both clients and users alike. An all round excellent hire. Will use again.
Experience
-
Applicable Limited
-
New Zealand
-
Information Technology & Services
-
1 - 100 Employee
-
UC Infrastructure Support Analyst
-
Jan 2016 - Present
2nd/3rd Line Microsoft Unified Communications Infrastructure Support 2nd/3rd Line Microsoft Unified Communications Infrastructure Support
-
-
-
Occam DM is now Edit
-
United Kingdom
-
Advertising Services
-
1 - 100 Employee
-
ICT Support Analyst
-
Jan 2015 - Dec 2015
ICT infrastructure support working as part of a team of 12 supporting the ICT needs on a site of around 100 individuals. ICT infrastructure support working as part of a team of 12 supporting the ICT needs on a site of around 100 individuals.
-
-
-
Screwfix
-
Yeovil
-
Software Support Engineer
-
Nov 2014 - Dec 2014
One month contract working on the mop up following a Windows 7 roll-out and Exchange email system upgrade from Exchange 2003 to 2010. One month contract working on the mop up following a Windows 7 roll-out and Exchange email system upgrade from Exchange 2003 to 2010.
-
-
-
Bristol City Council
-
United Kingdom
-
Government Administration
-
700 & Above Employee
-
2nd Line ICT Support Analyst/BWP Project Support Lead
-
Jan 2014 - Nov 2014
Continuation of my contract but moving into a more senior position in the 2nd Line Support area taking the support lead for the Bristol Workplace Program Project. A project that has so far rolled out over 1,500 "Agile Working" solutions.
-
-
1st/2nd Line ICT Support Analyst
-
Sep 2012 - Dec 2013
Continuation of my contract with Bristol City Council but now supporting other departments. Specifically involved with the role out and subsequent support of over 9,500 Windows 7 clients as part of a major restructuring project.
-
-
Service Desk Analyst
-
Oct 2011 - Aug 2012
Providing 1st, 2nd line support to 120 + Bristol LEA Schools.
-
-
-
Integreon
-
United States
-
Law Practice
-
700 & Above Employee
-
IT Service Desk Engineer
-
Jun 2011 - Sep 2011
Providing 1st and 2nd Line Support to a user community of over 600 legal professionals. Providing 1st and 2nd Line Support to a user community of over 600 legal professionals.
-
-
-
Crimson
-
United Kingdom
-
IT Services and IT Consulting
-
100 - 200 Employee
-
Service Desk Support Technician
-
Jan 2011 - Apr 2011
-
-
-
-
Self Employed IT Consultant
-
Feb 2009 - Dec 2010
-
-
-
EDS Group
-
IT Services and IT Consulting
-
300 - 400 Employee
-
Service Desk Support Analyst
-
Aug 2007 - Jan 2009
-
-
-
UK Ministry of Defence
-
United Kingdom
-
Defense and Space Manufacturing
-
700 & Above Employee
-
Service Desk Support Analyst
-
Jan 2004 - Jul 2007
-
-
-
-
Self Employed IT Consultant
-
May 2000 - Dec 2003
-
-
-
-
IT Customer Services Analyst
-
Nov 1993 - May 2000
-
-
-
-
Systems Analyst
-
Nov 1988 - Oct 1993
-
-
-
-
IT Systems Officer
-
Mar 1980 - Oct 1988
2nd Line Unified Communications Infrastructure Support 2nd Line Unified Communications Infrastructure Support
-
-
Education
-
1972 - 1979
Therfield
Community
