Mark J. Williams
IT & QA Support at Valiant Solutions, LLC- Claim this Profile
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Bio
Lisa Mitchell
We had the privilege of working with Mark at The Forest at Duke. We served as Mark's IT Partner and we developed an excellent relationship over the many years of working together. Mark is a proactive, strategic thinker which makes him an absolute joy to work with for Project Management and Strategic Planning. Mark understands the importance of relationships whether it is with his vendors or his staff and he goes above and beyond in terms of investing in relationships. In addition, Mark is a very loyal employee and any organization would be lucky to have him on their staff. We are truly hopeful that we have an opportunity to work with Mark again in the future.
Payton Harshaw, CPM/MBA
I have worked with Mark Williams from 1993- 1996 at Roses stores and I have maintained contact with him since that time. Mark is incredibly intelligent and professional. He is extremely thorough and analytical while at the same time balancing those attributes with a great personality which allows him to move in different circles. Whether talking to the president of the company or the janitor of the company Mark gives everyone the same respect as a human being. His integrity is unquestioned and he would be a great addition to any organization.
Lisa Mitchell
We had the privilege of working with Mark at The Forest at Duke. We served as Mark's IT Partner and we developed an excellent relationship over the many years of working together. Mark is a proactive, strategic thinker which makes him an absolute joy to work with for Project Management and Strategic Planning. Mark understands the importance of relationships whether it is with his vendors or his staff and he goes above and beyond in terms of investing in relationships. In addition, Mark is a very loyal employee and any organization would be lucky to have him on their staff. We are truly hopeful that we have an opportunity to work with Mark again in the future.
Payton Harshaw, CPM/MBA
I have worked with Mark Williams from 1993- 1996 at Roses stores and I have maintained contact with him since that time. Mark is incredibly intelligent and professional. He is extremely thorough and analytical while at the same time balancing those attributes with a great personality which allows him to move in different circles. Whether talking to the president of the company or the janitor of the company Mark gives everyone the same respect as a human being. His integrity is unquestioned and he would be a great addition to any organization.
Lisa Mitchell
We had the privilege of working with Mark at The Forest at Duke. We served as Mark's IT Partner and we developed an excellent relationship over the many years of working together. Mark is a proactive, strategic thinker which makes him an absolute joy to work with for Project Management and Strategic Planning. Mark understands the importance of relationships whether it is with his vendors or his staff and he goes above and beyond in terms of investing in relationships. In addition, Mark is a very loyal employee and any organization would be lucky to have him on their staff. We are truly hopeful that we have an opportunity to work with Mark again in the future.
Payton Harshaw, CPM/MBA
I have worked with Mark Williams from 1993- 1996 at Roses stores and I have maintained contact with him since that time. Mark is incredibly intelligent and professional. He is extremely thorough and analytical while at the same time balancing those attributes with a great personality which allows him to move in different circles. Whether talking to the president of the company or the janitor of the company Mark gives everyone the same respect as a human being. His integrity is unquestioned and he would be a great addition to any organization.
Lisa Mitchell
We had the privilege of working with Mark at The Forest at Duke. We served as Mark's IT Partner and we developed an excellent relationship over the many years of working together. Mark is a proactive, strategic thinker which makes him an absolute joy to work with for Project Management and Strategic Planning. Mark understands the importance of relationships whether it is with his vendors or his staff and he goes above and beyond in terms of investing in relationships. In addition, Mark is a very loyal employee and any organization would be lucky to have him on their staff. We are truly hopeful that we have an opportunity to work with Mark again in the future.
Payton Harshaw, CPM/MBA
I have worked with Mark Williams from 1993- 1996 at Roses stores and I have maintained contact with him since that time. Mark is incredibly intelligent and professional. He is extremely thorough and analytical while at the same time balancing those attributes with a great personality which allows him to move in different circles. Whether talking to the president of the company or the janitor of the company Mark gives everyone the same respect as a human being. His integrity is unquestioned and he would be a great addition to any organization.
Credentials
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ISO 9001 Internal Auditor Competent
BSIAug, 2019- Nov, 2024 -
Fundamentals of Project Planning and Management
Coursera -
Lean Six Sigma White Belt
Management and Strategy Institute
Experience
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Valiant Solutions, LLC
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United States
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Information Technology & Services
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1 - 100 Employee
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IT & QA Support
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Mar 2019 - Present
Lend IT support to employees remotely and assist the QA team in maintaining quality standards. Evaluate current systems and networks and suggest improvements to increase security, stability, speed and flexibility. Ensures quality compliance is carried out in accordance with contract performance requirements and established customer standards. Lend IT support to employees remotely and assist the QA team in maintaining quality standards. Evaluate current systems and networks and suggest improvements to increase security, stability, speed and flexibility. Ensures quality compliance is carried out in accordance with contract performance requirements and established customer standards.
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The Forest at Duke
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United States
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Health, Wellness & Fitness
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1 - 100 Employee
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Technology Manager
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2007 - 2018
- Completed technology projects that increased organizational effectiveness and communication, including corporate internet access, campus-wide Wi-Fi, and emergency response system.- Instituted comprehensive policies and procedures, including periodic review process as part of overall technology plan, meeting corporate goals and regulatory compliance standards.- Established user creation and termination procedures and checklists, fulfilling standards and regulations for ePHI protection.- Implemented trouble ticket reporting system, leading to faster resolution of user issues and creation of support database for IT staff.- Developed and implemented security awareness program, reducing incidents of network compromise through social engineering.- Oversaw corporate transition to virtualized server environment data backup procedures, achieving corporate goal of 4 hours or less recovery time for key servers.
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Purchasing Manager
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1997 - 2007
- Collaborated with internal customers to determine specific needs for goods and services, created requirements documents and selected, managed vendor relationships- Negotiated contracts with key vendors including IT, landscaping, office supply and communications- Facilitated and managed relationships and interactions between vendors and key internal stakeholders- Created monthly budget tracking system that was adopted by fellow department directors, furthering achievement of corporate budget goals.- Selected and worked with technology vendor to develop and maintain Disaster Recovery and HIPAA compliance programs, including policies, procedures, audits, and training, increasing corporate compliance with HIPAA regulations.
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Asst. Buyer
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1992 - 1997
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Education
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J.F. Webb High School, Oxford NC
Community
