Mark Wallace

QA Manager at Shasta QA
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Contact Information
us****@****om
(386) 825-5501
Languages
  • English Native or bilingual proficiency
  • Spanish Elementary proficiency

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Bio

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • QA Manager
      • Jul 2022 - Present

    • Client Project Manager
      • Feb 2022 - Present

    • QA Lead
      • Jan 2016 - Present

    • QA Tester
      • May 2015 - Present

    • Student Transit Coach Operator
      • Aug 2012 - May 2015

      As a student transit coach operator I am responsible for driving public transit vehicles and maintaining a schedule. In completing this task, communication with dispatchers and supervisors is essential to ensuring efficient operation of the public transit system. Other duties performed, but not required, are superb customer relations and communication with the appropriate supervisors to increase the level of service for both employees and the public. As a student transit coach operator I am responsible for driving public transit vehicles and maintaining a schedule. In completing this task, communication with dispatchers and supervisors is essential to ensuring efficient operation of the public transit system. Other duties performed, but not required, are superb customer relations and communication with the appropriate supervisors to increase the level of service for both employees and the public.

    • Medical Assistant and Staff Supervisor
      • Dec 2010 - Jul 2012

      I worked as a medical assistant for this private healthcare practice. My responsibilities included both front and back office tasks. I assisted in the day-to-day operations of the practice such as patient intake, general lifestyle counselling, vital sign acquisition, and exam room preparation. I was responsible for new employee training as well as patient scheduling and referral handling both into and out of our practice. Other duties performed were managing supply stock maintenance and purchasing, managing the patient information database, handling return visit notices, and some outstanding debt collection services.

  • QC Machine
    • Davenport, Iowa
    • Machinist
      • Jun 2010 - Dec 2010

      I was responsible for machining various parts requested by customers using CNC mills, drill presses, and other machinery as needed. I was responsible for machining various parts requested by customers using CNC mills, drill presses, and other machinery as needed.

    • Student Transit Coach Operator
      • Aug 2009 - Jan 2010

      I drove public transit for the University of Iowa - CAMBUS. The primary responsbilities were maintaining a schedule, communication with dispatchers and supervisors to ensure efficient operation of the transit system, and customer relations. I drove public transit for the University of Iowa - CAMBUS. The primary responsbilities were maintaining a schedule, communication with dispatchers and supervisors to ensure efficient operation of the transit system, and customer relations.

  • Kevin P. Campbell Lab
    • Iowa City, Iowa
    • Undergraduate Lab Assistant
      • Nov 2007 - Dec 2008

      I assisted researchers with DNA analysis using polymerase chain reaction, and performed maintenance on lab equipment, as well as general duties such as cleaning and retrieving items necessary for the researchers to perform their experiments. I assisted researchers with DNA analysis using polymerase chain reaction, and performed maintenance on lab equipment, as well as general duties such as cleaning and retrieving items necessary for the researchers to perform their experiments.

    • United States
    • Research Services
    • 700 & Above Employee
    • Undergraduate Research Intern
      • May 2008 - Aug 2008

      I worked with a post-doctoral fellow of the Campbell Lab at the University of Iowa on an engineering project centered around molecular biology. Specifically, I engineered a micro RNA construct for insertion into mammalian cells to alter gene expression. Emphasis was placed on creating or modifying protocols for each aspect of the design process. I worked with a post-doctoral fellow of the Campbell Lab at the University of Iowa on an engineering project centered around molecular biology. Specifically, I engineered a micro RNA construct for insertion into mammalian cells to alter gene expression. Emphasis was placed on creating or modifying protocols for each aspect of the design process.

Education

  • University of Iowa
    Biology, General
    2012 - 2014
  • Eastern Iowa Community College District
    Certificate in Nurse Assisting, Nurse Assisting
    2010 - 2010
  • University of Iowa
    Bachelor of Science - Engineering (BSE), Biomedical/Medical Engineering
    2005 - 2010

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