Mark Tse

VP of Product & Design at INPULSE, inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Palo Alto, California, United States, US

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Experience

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • VP of Product & Design
      • May 2020 - Present

    • United States
    • Technology, Information and Internet
    • 1 - 100 Employee
    • UX Engineer
      • Jun 2021 - Sep 2022

      • Managing end-to-end design for Alkira's flagship SaaS web application (CSX) and native application (VPN client for Windows and MacOS) for scale • Driving the product design process from larger projects to individual features from research to analysis to design to test aligning with design thinking principles and user empathy • Collaborating with internal stakeholders and customers to drive the product vision covering tactical and strategic facets • Facilitating Design workshops with internal and external stakeholders to improve the end-user experience • Collecting, analyzing and prioritizing user feedback via quantitative (telemetry) and qualitative (customer interviews) metrics to align with business KPIs Show less

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Principal User Experience Designer
      • Oct 2020 - Mar 2021

    • United States
    • Computer and Network Security
    • 700 & Above Employee
    • Security Product UX Designer
      • Aug 2019 - May 2020

      Worked on the Secure product line in the Sysdig platform. On a higher level this involves understanding containerized infrastructure security and Kubernetes. designing a layout for the user to be able to scan their builds, their runtime deployments for vulnerabilities, against polices and check against compliance standards. My philosophy is to create visualization that informs the user/security engineer of a narrative allowing them to quickly make a decision based on the surfaced data. • Worked in Cross Functional teams • Worked alongside product, stakeholders and clients to influence product and design. • Developed user journey stories. • Designed solutions in Sketch Cloud Show less

    • United States
    • Software Development
    • 700 & Above Employee
    • Senior UX Designer
      • Dec 2018 - Aug 2019

      I contributed to a dashboard based on CX and customer success by following the life cycle of a product in terms of stages of adoption. We created personas to represent a customer success agent, a sales manager stakeholder, and the customer user, then interviewed roles of people who matched closest to our personas. Our design followed each customer through various stages and what would prevent them from being fully adopted into a Cisco product solution. Our team was an agile development team but unique where design and product were combined roles. • Collaborated on CX platform products such as the Living Journey Map using Sketch • Published motion graphics and video documentations for CX products such as the Customer Portal and the Living Journey Map Show less

    • United States
    • Motor Vehicle Manufacturing
    • 200 - 300 Employee
    • Senior UI UX Designer
      • Jun 2018 - Jan 2019

      I lead a team of 4 designers to come up with a user interface for the experience of an autonomous rideshare vehicle called the Nexus. Our persona was modeled after students at UC Davis which was our test bed. I created user flows, style guides and worked along side the UX researcher who conducted user testing. We developed in an agile structure. The development was done for both iOS and Android. • Designed wireframes and userflows for an autonomous ride hailing vehicle for iOS in Sketch • Designed several themes for the digital dashboard cluster, centerstack, infotainment center, and facial recognition experience of vehicles for the Maxus flagship vehicle. • Design for a SAIC motors sports car to be released in 2020 • Utilize Sketch plugins like Magic Mirror and Squid to create user flows/site maps. • Conducted user research and user testing along with the Sr. UX researcher at SAIC motors. • Conducted qualitative and quantitative user studies. Show less

    • Security UX Designer/ Owner
      • Aug 2015 - Dec 2018

      I provide UI UX and Graphic Design work for various clients including Livefyre, Nimble Storage, Cisco, Saic Motors. Some of these roles involved 3d motion graphics of logos for various companies. 3d animation of medical technology, however the bulk of my work involves enterprise level data security, hyperconvered security solutions, Docker and Kubernetes security I provide UI UX and Graphic Design work for various clients including Livefyre, Nimble Storage, Cisco, Saic Motors. Some of these roles involved 3d motion graphics of logos for various companies. 3d animation of medical technology, however the bulk of my work involves enterprise level data security, hyperconvered security solutions, Docker and Kubernetes security

    • United States
    • Motor Vehicle Manufacturing
    • 700 & Above Employee
    • UI Motion Designer
      • Jul 2017 - Feb 2018

      I worked on motion graphics for the dashboard cluster, centerstack, infotainment and hvac controls for vehicles at Ford Motors. This includes the F150 and an EV car project. I worked on motion graphics for the dashboard cluster, centerstack, infotainment and hvac controls for vehicles at Ford Motors. This includes the F150 and an EV car project.

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • UI/UX Designer
      • Sep 2016 - Jul 2017

      Health2047 was a startup ventured by the American Medical Association. My role was to design the user interface for an app for physicians and patients to communicate and is HIPPA compliant. It was developed in react Native. • Develop UI patterns for three different products, create design and symbol library in Sketch. • Drive design discussions with stakeholders, product, development, and design • Collaborating UI Visual Designs for the Switch mobile app and web services with the UI/UX Director. • Creating Animations in Animate (formerly Flash) and After Effects. • Designing with React Native in mind • Understanding HIPAA compliance and implementation into mobile apps. Show less

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Adjunct Professor
      • Feb 2016 - Sep 2016

      I taught 3d modeling for Games, Hard Surface Modeling, Organic Modeling, UI/UX Design. I taught on and off various semesters while working full time at other companies. • Create lesson plans for each semester. • Create requirements for the undergraduate program. I taught 3d modeling for Games, Hard Surface Modeling, Organic Modeling, UI/UX Design. I taught on and off various semesters while working full time at other companies. • Create lesson plans for each semester. • Create requirements for the undergraduate program.

    • United States
    • Information Technology & Services
    • 100 - 200 Employee
    • Contract UI Designer
      • Feb 2016 - Jul 2016

      I designed the look and feel for the dashboard that manages Nimble Storage arrays. I contributed by creating data visualization models for Nimble Storage's Infosite analytics. I pioneered visual metaphors to represent block storage. I also worked on virtual pool security. I designed the look and feel for the dashboard that manages Nimble Storage arrays. I contributed by creating data visualization models for Nimble Storage's Infosite analytics. I pioneered visual metaphors to represent block storage. I also worked on virtual pool security.

    • United States
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Security UI/UX Visual Designer
      • Feb 2015 - Dec 2015

      UI visual development and style guides for enterprise data storage solutions. Worked with many data storage clients such as Coraid and Nimble Storage. Worked with hyper converged docker technology based clients such as Datawise.io Familiar with the storage array life cycle. UI visual development and style guides for enterprise data storage solutions. Worked with many data storage clients such as Coraid and Nimble Storage. Worked with hyper converged docker technology based clients such as Datawise.io Familiar with the storage array life cycle.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Security UI/UX Contractor
      • Mar 2015 - Aug 2015

      Worked with the GUI development team, the VP of Product, and the founders to create the user flow for their product, which was a hyper converged cloud solution using docker containers. The user was a dev ops engineer that would managing docker deployments as well as see potential security hazards through a system of alerts. Worked with the GUI development team, the VP of Product, and the founders to create the user flow for their product, which was a hyper converged cloud solution using docker containers. The user was a dev ops engineer that would managing docker deployments as well as see potential security hazards through a system of alerts.

    • United States
    • Software Development
    • 1 - 100 Employee
    • Senior Graphic Designer
      • Oct 2014 - Feb 2015

      I was an integral part of the UX/UI team and supervised the GUI development. We developed a monitoring and management dashboard that allows computer storage administrators to rapidly set alerts and orchestrate complex data though intuitive visualizations. I was collaborating directly with the UX architect on the GUI parameters and visual treatments for a more intuitive experience. Assisted in UX and UI Graphically designed UX guidelines and UI wireframes Worked along side a development team of 10 Engineers and designers Co-designer of the product Show less

  • NEXON M
    • San Francisco
    • Senior Digital Artist
      • Mar 2012 - Nov 2013

      I was responsible for setting up the technical pipeline as well as create concept art, production art, 3D models, UV maps, textures, rigging, animation and UI revolving several social game titles as well implementing them into Unity. I was responsible for setting up the technical pipeline as well as create concept art, production art, 3D models, UV maps, textures, rigging, animation and UI revolving several social game titles as well implementing them into Unity.

    • United States
    • Entertainment Providers
    • 700 & Above Employee
    • Game Artist
      • Oct 2008 - Apr 2012

      I was responsible for a concept art, production art, 3D models, animation and UI revolving several social game titles. I was responsible for a concept art, production art, 3D models, animation and UI revolving several social game titles.

Education

  • Academy of Art University
    Master of Fine Arts (MFA), 3d Modelling
    2005 - 2008
  • Binghamton University
    Bachelor of Science (BS), Anthropology
    2001 - 2005

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