Experience

Float Communications & Sourcing (HK) Ltd.

• Hong Kong
• Telecommunications
• 1 - 100 Employee

• E-Commerce and Supply Chain Manager

  • Feb 2019 - Present



The Westin Grand Cayman Seven Mile Beach Resort & Spa

• Cayman Islands
• Hospitality
• 1 - 100 Employee

• Group Billing Coordinator

  • Jan 2018 - Apr 2020

  • Prepare and post city ledger adjustments and streamlined billing processes for multiple clients through effective communication.• Liaise with group representative before the group arrives, issuing invoices and collecting deposits.• Facilitate effective communication with the client to provide confirmation numbers, rooming lists, cancellations/no-shows, master bills, and to help resolve any issues that may arise. • Partner with other departments, Sales and Operations, to ensure groups are set for success. • Participate in various meetings such as CSM Meeting, Resume Meeting,



Tortuga Fine Wines & Spirits

• Wine & Spirits
• 1 - 100 Employee

• Sales Representative

  • Jul 2016 - Dec 2018

  • Oversaw key accounts and generated US$ 34,000.00 in 2015 & US$ 38,500.00 in 2016. • Resolved customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.• Conveyed information to management by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses. • Oversaw key accounts and generated US$ 34,000.00 in 2015 & US$ 38,500.00 in 2016. • Resolved customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.• Conveyed information to management by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.



The Westin Grand Cayman Seven Mile Beach Resort & Spa

• Cayman Islands
• Hospitality
• 1 - 100 Employee

• Group Billing Coordinator

  • Jan 2015 - Jun 2016

  • Prepare and post city ledger adjustments and streamlined billing processes for multiple clients through effective communication.• Liaise with group representative before the group arrives, issuing invoices and collecting deposits.• Facilitate effective communication with the client to provide confirmation numbers, rooming lists, cancellations/no-shows, master bills, and to help resolve any issues that may arise. • Partner with other departments, Sales and Operations, to ensure groups are set for success. • Participate in various meetings such as CSM Meeting, Resume Meeting,



Kingex Inc.

• B2B Sales & Operations Manager

  • Jan 2012 - Jan 2015

  • Built and sustain a cohesive relationship with clients foster long term business growth including the acquisition of further B2B clients• Supervised and optimized the complete delivery process from the purchase of goods through the logistical process to financial settlements from clientsAchievements• Surpassed target sales figure for 2 years in a row. Identified potential leads, maintaining accounts. • Accelerated overall growth of revenue by 5.7 % in 2012 & 4.9 % in 2013 and 5.0% in 2014 by refining the profit margin for several products



Brunner & Tsai LTD

• Owner, IT Administrator

  • Jan 2006 - Jan 2011

  • Researched and evaluated technology solutions to present recommendations for improved system operations.• Performed day-to-day maintenance, monitoring, and updating of the company's network infrastructure• Managed entire purchase of inventory related to hardware, software or other IT supplies• Took and placed orders and issued invoices • Manage, maintain and update on site and customer site computers, copiers, printers, and fax machines • Researched and evaluated technology solutions to present recommendations for improved system operations.• Performed day-to-day maintenance, monitoring, and updating of the company's network infrastructure• Managed entire purchase of inventory related to hardware, software or other IT supplies• Took and placed orders and issued invoices • Manage, maintain and update on site and customer site computers, copiers, printers, and fax machines