Business Intelligence Consultant

• Oct 2021 - Present

Data Analyst

• May 2021 - Sep 2021

With ATB, I worked as a member of the Customer Experience team. One of my main focuses was working with varying KPIs and customer experience metrics to keep different dashboards in Tableau updated, as well as make necessary adjustments where improved functionality demanded. The dashboards were used to communicate the success of varying segments of the company to everyone from executives and decision makers within the enterprise, to any and all employees within the company who may be interested in improving their respective departments. The other focus of my time at ATB, also largely collaborative, was a migration of all company data from a SAS environment into a Google Cloud Platform. This was a massive endeavour that involved spending a lot of time reading and interpreting code, translating it for anybody who might need a short summation down the road, and writing effective queries in Google BigQuery.

Server/Bartender

• Apr 2015 - Sep 2021

Developed extensive skills in providing excellent customer service while simultaneously being available to meet the demands of many different guests, co-workers, and members of the management team. Proven success being a direct, effective communicator in a high-stress, fast-paced environment. Demonstrated the ability to work efficiently as an individual and in small groups, in the dining room and behind the bar, with consistently changing environments and the need to re-evaluate and prioritize goals over and over again. Senior staff member who is part of several smaller, carefully chosen training teams (local and inter-provincial) with more accountability and greater responsibility. Often asked to lead small teams and delegate tasks, and does so while maintaining positive professional relationships. Highly trusted by managers and co-workers. Broadened and strengthened problem solving skill set in the role of Hospitality Lead, where wants and needs of any given table need to be assessed and acted on.

Mathematics Teacher

• Sep 2016 - Feb 2017

Specialized in one-on-one or small group instruction. Found ways to connect and develop meaningful teaching relationships with students from a variety of backgrounds and with differing competencies. Assisted learners in achieving significant improvements in their performance over a short period of time. Specialized in one-on-one or small group instruction. Found ways to connect and develop meaningful teaching relationships with students from a variety of backgrounds and with differing competencies. Assisted learners in achieving significant improvements in their performance over a short period of time.

Substitute Teacher

• Apr 2016 - Feb 2017

Strengthened existing skills in teaching and classroom management. Experienced extensive opportunities to practice rapid assessment of the needs of constantly changing groups of students. Embodied adaptability and resilience in being able to provide an effective teaching presence and individualized approach that was consistently respected. Strengthened existing skills in teaching and classroom management. Experienced extensive opportunities to practice rapid assessment of the needs of constantly changing groups of students. Embodied adaptability and resilience in being able to provide an effective teaching presence and individualized approach that was consistently respected.

Maintenance Worker

• May 2013 - Aug 2014

Summer job in between university semesters. Independently established and implemented a maintenance schedule that involved the routine repair and upkeep of park benches, walking trails, sprinklers, and the eighty-two playgrounds throughout the city. Also part of a small team that took turns working independently and were responsible for the cleaning and maintenance of all public restrooms in the city. Summer job in between university semesters. Independently established and implemented a maintenance schedule that involved the routine repair and upkeep of park benches, walking trails, sprinklers, and the eighty-two playgrounds throughout the city. Also part of a small team that took turns working independently and were responsible for the cleaning and maintenance of all public restrooms in the city.