Mark Strait

Sr. Client Success Executive at Post Acute Analytics
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Contact Information
us****@****om
(386) 825-5501
Location
US

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5.0

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Daniel Reed

Mark was a pleasure to work for during my time at Echo. Mark's strengths include team building, high-level sales, goal management, and the ability to excel in high pressure situations. I believe Mark can excel in any job/industry due to his ability to adapt and learn quickly.

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Sr. Client Success Executive
      • Jan 2023 - Present

      Relationship owner for national Health Plan and Health System clients. Responsible for strategic growth initiatives and operational success.

    • Client Success Executive
      • Jun 2022 - Jan 2023

      Responsible for relationship management and performance of health system and payer clients of PAA’s AI care navigation platform, including growth opportunities, success strategies, and performance monitoring.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Manager - National and Strategic Accounts
      • Sep 2021 - Jun 2022

      • Responsible for leading account growth strategy, relationship development, KPI enablement, and focused communication with all health plan, CDO, ACO, and BPCIA clients • Strategic go-to-market understanding of solutions targeting Medicare care transition optimization, PAC UM, SDoH mitigation, clinical gap closure, readmission reduction, network optimization, and home health • Drive the overall success of our current partnerships through collaborative consultation with direct relationship managers on effective approach and collateral creation • Business development analysis and project management of growth initiative pricing, contract negotiations, and presentation materials • Manage strategic account messaging across the enterprise to ensure all client contact points are consistently driving account growth plans • Manage a team of Associates who support our partnerships in their strategic growth plans and the organization’s delivery of proactive value by addressing partner needs and internal cross-functional accountability Show less

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Service Delivery Manager II - Lead Analyst - Cigna Business Unit
      • Jun 2019 - Sep 2021

      - Oversee High Tech Radiology, Cardiology, Musculoskeletal, and Gastroenterology products managed by eviCore, for a payer client, across both Medicare and Commercial programs. - Enterprise level project design, coordination, and implementation. - Lead implementation of Medicare Musculoskeletal program. - Utilize data warehouse tools to analyze solutions, including Microstrategy, SQL, Tableau, and Excel. - Interpret data analytics and present to Enterprise Client. - Expert level experience coordinating analysis and resolution between multiple work streams stretching across corporate entities simultaneously. - Assist in training Client Service Delivery Team and support staff. - Act as internal subject matter expert for both eviCore and Cigna operational functions. Show less

    • United States
    • Truck Transportation
    • 700 & Above Employee
    • National Sales Manager
      • May 2016 - May 2019

      • Ensure that each team member understands the primary functions of Echo software• Develop reps industry knowledge and overall sales strategy• Meet and exceed monthly GP goals• Lead weekly coaching meetings• Develop lead generation ideas and strategies with team members• Monitor reps sales pipeline to ensure proper lead management• Speak with top customers to improve customer retention• Conduct monthly one on one meetings• Assist reps in creating a career path• Discuss motivational methods and tactics that will motivate individual reps• Create organizational plan for each rep to ensure they are managing time efficiently• Attend weekly management meetings, prepared to discuss successes and concerns• Lead IT release training with teams• Act as a liaison between reps and management, escalating an issue if the need arises• Manage the cycle of the teams loads, from ordered to final• Complete side projects for members of upper management Show less

    • Client Sales Executive
      • Oct 2014 - May 2016

      I work with large scale corporations to help them optimize their supply chains, leverage economies of scale, add value to their logistics operations, and promote data-driven decision making - all without adding organizational headcount or investing in capital-intensive software. Also offer windows of opportunity for large companies to optimize their supply chain through integrated management services.

    • Client Sales Representative
      • May 2013 - Oct 2014

      Responsible for independent client acquisitions through the use of personal lead research in the logistics industry. Work with an account team to effectively handle client logistics operations.

  • TriStar Lacrosse
    • Greater Nashville Area, TN
    • Head Coach
      • May 2017 - Aug 2017

      Coached an accelerated, youth lacrosse program consisting of more than 25 individuals. Most had less than a year of lacrosse experience. We played in three tournaments. Came in last place in the first, second in the second, and won the final tournament. I learned a lot what I know about leadership from coaching youth lacrosse and captaining my high school program to two Maine State Championships. Coached an accelerated, youth lacrosse program consisting of more than 25 individuals. Most had less than a year of lacrosse experience. We played in three tournaments. Came in last place in the first, second in the second, and won the final tournament. I learned a lot what I know about leadership from coaching youth lacrosse and captaining my high school program to two Maine State Championships.

    • Lacrosse Coach
      • Aug 2013 - Jun 2015

      Helping to spread my knowledge of the game and leadership qualities to young adults at the high school level; teaching them about the sport of lacrosse and how to carry themselves in the world. Helping to spread my knowledge of the game and leadership qualities to young adults at the high school level; teaching them about the sport of lacrosse and how to carry themselves in the world.

Education

  • Susquehanna University
    Bachelors of Public Relations, Public Relations/Image Management - Cum Laude
    2009 - 2013
  • Scarborough High School
    2004 - 2008

Community

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