Mark Starnes, MBA
Regional Director Of Operations at GLC Business Services- Claim this Profile
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Bio
Subha R, MBA, PMP, CSM, AWS Certified Cloud Practitioner
It’s been a pleasure having worked directly with Mark during our Executive MBA cohort program on multiple projects in two years as study group partners including our Capstone project. He illustrated an uncanny ability to quickly understand subject matter outside of his area of expertise and who is full of ideas if you ever get stuck. A fantastic mentor, leader and asset to any to any organization.
David J Smith
Mark is the type of leader that everyone should have on their team. He is analytical, innovative and committed to creating a memorable customer experience. His teams excel because they know they will be held accountable to well defined goals. He has a servants heart and his work ethic sets the example for all those that work with him. Mark was a key member of my team for a number of years and his contributions allowed our team to consistently achieve our goals. Mark has my strongest recommendation and any organization would be well served to add Mark's talents to your growth plans.
Subha R, MBA, PMP, CSM, AWS Certified Cloud Practitioner
It’s been a pleasure having worked directly with Mark during our Executive MBA cohort program on multiple projects in two years as study group partners including our Capstone project. He illustrated an uncanny ability to quickly understand subject matter outside of his area of expertise and who is full of ideas if you ever get stuck. A fantastic mentor, leader and asset to any to any organization.
David J Smith
Mark is the type of leader that everyone should have on their team. He is analytical, innovative and committed to creating a memorable customer experience. His teams excel because they know they will be held accountable to well defined goals. He has a servants heart and his work ethic sets the example for all those that work with him. Mark was a key member of my team for a number of years and his contributions allowed our team to consistently achieve our goals. Mark has my strongest recommendation and any organization would be well served to add Mark's talents to your growth plans.
Subha R, MBA, PMP, CSM, AWS Certified Cloud Practitioner
It’s been a pleasure having worked directly with Mark during our Executive MBA cohort program on multiple projects in two years as study group partners including our Capstone project. He illustrated an uncanny ability to quickly understand subject matter outside of his area of expertise and who is full of ideas if you ever get stuck. A fantastic mentor, leader and asset to any to any organization.
David J Smith
Mark is the type of leader that everyone should have on their team. He is analytical, innovative and committed to creating a memorable customer experience. His teams excel because they know they will be held accountable to well defined goals. He has a servants heart and his work ethic sets the example for all those that work with him. Mark was a key member of my team for a number of years and his contributions allowed our team to consistently achieve our goals. Mark has my strongest recommendation and any organization would be well served to add Mark's talents to your growth plans.
Subha R, MBA, PMP, CSM, AWS Certified Cloud Practitioner
It’s been a pleasure having worked directly with Mark during our Executive MBA cohort program on multiple projects in two years as study group partners including our Capstone project. He illustrated an uncanny ability to quickly understand subject matter outside of his area of expertise and who is full of ideas if you ever get stuck. A fantastic mentor, leader and asset to any to any organization.
David J Smith
Mark is the type of leader that everyone should have on their team. He is analytical, innovative and committed to creating a memorable customer experience. His teams excel because they know they will be held accountable to well defined goals. He has a servants heart and his work ethic sets the example for all those that work with him. Mark was a key member of my team for a number of years and his contributions allowed our team to consistently achieve our goals. Mark has my strongest recommendation and any organization would be well served to add Mark's talents to your growth plans.
Experience
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GLC Business Services
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United States
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Facilities Services
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1 - 100 Employee
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Regional Director Of Operations
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Feb 2014 - Present
In the Area Manager position I am responsible for implementation of consistent operations initiatives to foster continuous improvement in all areas of business operations contracted with GLC Business Services. The AM is responsible to meet GLC’s operations budget for their sites to ensure the measurable achievement of financial objectives. The AM is to take a leadership role in the utilization of standards, procedures and management decisions that will lead to GLC’s goals of customer satisfaction, employee satisfaction and financial performance. The AM will mentor and lead teams building on our company motto of "Consider It Done" to continue that tradition of bringing excellent customer service to our clients. Show less
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Novitex Enterprise Solutions
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Area Service Leader Region 2
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Sep 2013 - Jan 2014
Pitney Bowes Management Services is now Novitex Enterprise Solutions, an independent, stand-alone company. Manage Operations for 40+ accounts. Manage financials, HR, equipment and all facets of the operation not the least of which includes client engagement. Provide "Above the Bar" service focusing on innovation and service excellence. I truly value my customer relationships and I am committed to delivering service excellent and value. Pitney Bowes Management Services is now Novitex Enterprise Solutions, an independent, stand-alone company. Manage Operations for 40+ accounts. Manage financials, HR, equipment and all facets of the operation not the least of which includes client engagement. Provide "Above the Bar" service focusing on innovation and service excellence. I truly value my customer relationships and I am committed to delivering service excellent and value.
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Area Service Leader Region 2
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Dec 2011 - Sep 2013
Manage Operations for 40+ accounts. Manage financials, HR, equipment and all facets of the operation. Provide "Above the Bar" service. Manage Operations for 40+ accounts. Manage financials, HR, equipment and all facets of the operation. Provide "Above the Bar" service.
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Pitney Bowes Managment Services
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Dallas / Forth Worth
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Area Operations Manager
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Jan 2001 - Dec 2011
Manage Operations for 30 accounts. Oversee trends, HR, equipment and all facets of the operation. Provide "Above the Bar" service. Managed Digital and Printing Press operations, Scanning, Mail room, Records Management, Office Services, Shipping Receiving and Copy/Print Services in a Office Environment. Manage Operations for 30 accounts. Oversee trends, HR, equipment and all facets of the operation. Provide "Above the Bar" service. Managed Digital and Printing Press operations, Scanning, Mail room, Records Management, Office Services, Shipping Receiving and Copy/Print Services in a Office Environment.
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Planning
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1986 - 1988
Plan, schedule and manage turn-key production for Direct Mail Marketer. Production included list manipulation, personalized letter production, press operation, envelope production, vendor management for outsourcing brochures/inserts, inserting, metering and delivery to the Bulk Mail Center. Plan, schedule and manage turn-key production for Direct Mail Marketer. Production included list manipulation, personalized letter production, press operation, envelope production, vendor management for outsourcing brochures/inserts, inserting, metering and delivery to the Bulk Mail Center.
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United States Air Force
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United States
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Defense and Space Manufacturing
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700 & Above Employee
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Imagery Interpreter
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Sep 1977 - Jun 1985
Identify Warsaw Pact and Nato forces equipment from infrared, oblique, panoramic and satellite imagery. Identify Warsaw Pact and Nato forces equipment from infrared, oblique, panoramic and satellite imagery.
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Education
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2013 - 2015
The University of Texas at Dallas - School of Management
Master of Business Administration (M.B.A.), Executive Master of Business Administration -
2007 - 2010
LeTourneau University
BBA, Business Administration -
1974 - 1977
Gladewater High School
General Studies
Community
