Experience

Nomad Digital

• United Kingdom
• Telecommunications
• 100 - 200 Employee

• QA Engineer

  • Jun 2014 - Present



G4S

• United Kingdom
• Security and Investigations
• 700 & Above Employee

• Business Analyst

  • May 2013 - Jan 2014

  • Member of the BAU Business Analysis team responsible for business process re-engineering across a range of stakeholders • Lead on several key business changes • Elicitation and documentation of high level requirements • Strong Process Analysis and Requirements Gathering skills • Strategic Thinking and Benefit Realisation • Adaptive Planning Skills • Actively engaged with Business Representatives and Developers to ensure the soundness of proposed solutions • Prioritisation and Coordination • Ability to assume responsibility and perform with little or no supervision • Highest order of Communication Skills both Verbally and Written • Effective utilisation of business and systems analysis skills to design software solutions • Design and Implementation of Agile Software Solutions • Functional Design • Workshop Facilitation • AS-IS and TO-BE Business Change Experience • An understanding of, and a willingness to adhere to, formal change control procedures and disciplines Show less



npower

• United Kingdom
• Utilities
• 700 & Above Employee

• Business / Data Migration Analyst

  • May 2011 - May 2013

  • Responsible for management of data cleansing activities to support high profile migration of circa 5M electricity and gas customers across multiple billing systems onto a single unified platform.• Acted as interface between technical team and business community to ensure accuracy and fitness for purpose of migrated data within required timescales.• Query and analysis of legacy systems via SQL support resolution of data quality issues.• Production of Business Requirement documentation defining what needs to be delivered in order to gain value.• Risk Analysis to assist in adjusting the cost and profit projections on the basis of risks identified.• Use of Mercury Quality Centre to track and manage defects through to resolution.• Elicitation and documentation of high level requirements• Reviews of systems and processes to ensure best practise• Business Process Modelling• Iterative/Incremental Development• Organisation/Planning• Solution/Subject Matter Expert• Adaptive Planning Skills• Team Lead• Actively engaged with other Business Analysts and Developers to ensure the soundness of proposed solutions• AS-IS / TO-BE gap analysis documentation of business processes• Root Cause analysis• Created and Maintained Configuration Notes for the testing environments • Prioritisation and Coordination • Ability to assume responsibility and perform with little or no supervision• Highest order of Communication Skills and Team Approach• Willingness to work in Cooperation and Collaboration• Adherence to Confidentiality Principles• Good Judgement, Initiative, Commitment and Resourcefulness• Focal Point for making sound decisions related to Data Collection, Data Analysis, Data Security, Methodologies and Designs• Applying an analytical approach to problem solving by breaking it down systematically into it’s component parts, and identifying the relationships between these parts Show less

• Senior Test Analyst

  • Dec 2008 - May 2011

  • Executed and managed numerous projects up to 6 months, reviewing the end-to-end processes involved in the provision of Gas and Electricity services.• Mapped “As is” process, collated and analysed supporting data to identify process inefficiencies and proposed optimised “To be” process.• Worked as Test Lead co-ordinating and managing UAT / SIT on various legacy systems.• Responsible for co-ordinating test activities with 3rd parties, progress reporting, defect resolution and day-to-day management of 8 man test team.• Liaised with 3rd party software developers to co-ordinate delivery of system upgrades into test and production environments.• Mentoring / Coaching of any new additions to the team• Designing/Developing/Executing Quality Assurance and Control Processes• Functional / Non Functional Testing• Defect Management• Organisation/Planning• Testing Innovation in relation to Automation• Continually Refining the Test Strategy, Plans, Processes and Standards, covering Functional/Non Functional testing, both Manual and Automated• Defined and Maintained the Test Automation framework ensuring appropriate testing tools are selected and applied optimally• Actively engaged with Business Analysts and Developers to ensure the soundness of proposed solutions• Created and Maintained Configuration Notes for the testing environments • Prioritisation and Coordination Show less

• Test Analyst

  • May 2006 - Dec 2008

  • Designed test strategy and managed test execution for end-to-end testing of various large projects.• Development of test scripts and test execution. Creation of test documentation and utilities to verify accuracy of end-product.• Ensured product was fit for purpose and achieved required level of accuracy to support data transfer to all Suppliers in the UK electricity/gas market.• Designing/Developing/Executing Test Plans and Test Cases • Quality Control Activities – Performance and Security • Hands on testing experience within whole range of Functional Testing including UAT / Acceptance and System Testing – Manual and Automated• Excellent Communication Skills – Written and Verbal• Passion for working in highly collaborative environments• High Level Analytical and Problem Solving Skills – demonstrated ability to investigate complex issues and make informed decisions • Actively engaged with Business Analysts and Developers to ensure the soundness of proposed solutions• Prioritisation and Coordination • Test Planning• Functional/Non Functional Testing• Defect Management/Identification• Process Improvements• System Knowledge• Development Process & Team Activities• Reporting Show less