Mark Smith

Account Manager at KeTech Group
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Contact Information
us****@****om
(386) 825-5501
Location
UK

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5.0

/5.0
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Stuart Broadbent

Mark brought a new approach to Sales in Train Life Services, with his emphasis on background research into the market sector as well as into individual clients.

Mukesh Naik

It is really a pleasure working with Mark. Since joining the company he has quickly aquired a good knowledge of the product and market. He has donstarted an ability to proactively identify opportunities related to products and sevices. Mark maintains a positive attitude and work well in a team environment.

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Experience

    • United Kingdom
    • Transportation/Trucking/Railroad
    • 1 - 100 Employee
    • Account Manager
      • Mar 2018 - Present

      Account Manager for KeTech’s range of detection products and and Bid and Business Development within the rail industry for KeTech’s market leading PIS and CIS solutions. Account Manager for KeTech’s range of detection products and and Bid and Business Development within the rail industry for KeTech’s market leading PIS and CIS solutions.

  • MJS Landscape Photography
    • Keighley, England, United Kingdom
    • Business Owner
      • Aug 2021 - Present

      A restart of my website. initially focusing on the photographic content. Landscape phoography available as gifts. From conventional photos and canvas, to mugs, coaster sets, jigsaws. Have a browse, tell us what you like A restart of my website. initially focusing on the photographic content. Landscape phoography available as gifts. From conventional photos and canvas, to mugs, coaster sets, jigsaws. Have a browse, tell us what you like

    • France
    • Rail Transportation
    • 700 & Above Employee
    • Business Development Manager
      • Aug 2016 - Mar 2018

      To develop business for ALSTOM Trains and Modernisation. Work with ALSTOM Urban and ALSTOM Regional & Intercity to develop business with ROSCOs, TOCs and Maintainers. Ensure customers and partners are fully aware of capabilities and products.Capture opportunities and recommending priority.Ensuring Alstom's offering meets the changing needs of our customers

    • Lead Service Centre Project Manager
      • Mar 2012 - Aug 2016

      To identify global market and customer base for Traction Motor Overhaul and Repair. To develop support structure to meet customers needs.To define Best Practice and ensure service sites and partners implement themProvide tender support for Service Division for motor spares, repairs and overhaul contracts.Provide support and advice in defining overhaul scope to suit customer needs to ensure risks to Alstom are minimized and customer expectation is met.Work with region to develop strategy and win business by creating S&OP reviews of potential targets, values, etc.Worked on successful tenders globally including UK, China, France, Morocco and Kazakhstan, understanding the need and identifying the best solution and location for the project to be delivered from.

    • Account Manager (Export)
      • Apr 2008 - Mar 2012

      Responsible for all business related to the export and freight markets for TLS Alstom Preston. This includes spare parts, overhaul contracts, engineering studies, including reliability and performance improvements. Responsible for the operational management & development of Sales activities Appointed in 2008 for my first year i was Bid manager for the largest contract ever tendered from Preston for the supply and management of train spares for 25 years Management of all export sales from Preston site in Far East, Africa, Europe and America including annual 10 day visits of customers in Korea Management of both external and internal customers needs to ensure smooth progress and co-operation of all parties Producing BOR and Go-NoGo presentations to senior management to gain approvals to proceed with tenders Identification of risk, mitigation principles and building project contingency. Building of cash-flow projections Development of business through sister company sites, resellers and direct with operators and maintainers Successfully lead justification process to employ a specialist Project Engineer to manage intercompany technology transfers. Develop break through initiatives into non-OEM markets within Rail Freight Industry Co-ordinate all business planning, business development & marketing initiatives Review current processes and WoWs to ensure Best Practice and work with Business Excellence to implement changes where needed Direct and co-ordinate 3 Customer Account Controllers to ensure customer satisfaction and internal KPIs are achieved Negotiate service level agreements Production of short news bulletins for internal magazine Provide pre & post sales support to Key accounts & distribution network Appointed to lead market development & profitability improvement projects Handle sales budgets, development forecasts & business scheduling activities

    • Owner
      • Feb 2012 - Nov 2017

      After lots of comments about my photography I decided to start a website. This quickly grew to including a few of my favourite walks, and just kept growing! Enjoyed learning about SEO, Wordpress, and all that wonderful stuff, currently improving my HTML. Website suspended to allow more time to focus on other interests. After lots of comments about my photography I decided to start a website. This quickly grew to including a few of my favourite walks, and just kept growing! Enjoyed learning about SEO, Wordpress, and all that wonderful stuff, currently improving my HTML. Website suspended to allow more time to focus on other interests.

    • United States
    • Machinery Manufacturing
    • 300 - 400 Employee
    • Territory Manager
      • Apr 2001 - Apr 2008

      Many roles from initially a Trainee Product Support Engineer to finally Territory Manager.In the final role I was responsible for developing new and sustaining existing business with the Midlands and North West through a distribution network. Setting their targets, training and supporting their staff while investigating new markets and opportunities for the business within the region. Responsible for the operational management & development of Sales activities Appointed in 2001 to re-join Territory Management team when UK office closed Reviewed, released and negotiated contracts with 3rd party distributors Developed major contracts with OEMs, steel and rail industries Delivered technical training to staff of distributors which increased sales & profitability Co-ordinated all business planning, business development & marketing initiatives Provided pre & post sales support to Key accounts & distribution network Appointed to lead market development & profitability improvement projects Handled sales budgets, development forecasts & business scheduling activities  Developed numerous relationships with new and existing customer accounts Continuously achieve sales targets and recently won contract for rail test press

    • Workholding Sales Manager
      • Sep 1998 - Apr 2001

       Responsible for all aspects of profit & loss strategic business management Appointed to generate and develop new business & maintain existing client base Worked with Toolholding Sales Manager on release of capital equipment product range  Successfully turned around sales from <35% to >115% of planned sales target Conducted analysis of competition and marketed products to defined target audience Created UK price lists & co-ordinated direct mail campaign which increased customer base Utilised CRM tools in the management of both new & existing customer accounts Delivered high standards of customer service & customer support performance Developed training programmes in-house sales staff & 3rd party distributors Responsible for business development, account management & control activities Ensured the delivery of clearly defined functional business requirements

    • Territory Manager
      • Feb 1998 - Sep 1998

      see above for main functions

Education

  • Canterbury College of Further Education
    Higher National Certificate, Mechanical Eningeering
    1990 - 1992
  • Canterbury College of Further Education
    National Certificate, Mechanical Eningeering
    1988 - 1990
  • the Norton Knatchbull
    O Levels, A levels and CSEs
    1983 - 1987

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